1

Support Manager Jobs in Boardman, OR (NOW HIRING)

Route Sales Support Driver

Umatilla, OR · On-site

$40K - $55K/yr

Join us and build a career supporting the people who make it all work. Overview The Route Sales ... Manage daily route independently to ensure accurate and timely delivery of product; * Loads/unloads ...

Warehouse Manager

Hermiston, OR · On-site

$65K - $98K/yr

... Supports regulatory visits and prepares audit reports for management review Participates in evaluating pollution control and management at assigned facility Assists in integrating environmental ...

Showing results 21-40

Support Manager information

See Boardman, OR salary details

$22K

$66.4K

$118.3K

How much do support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for support manager in Boardman, OR is $66,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What cities near Boardman, OR are hiring for Support Manager jobs?

Cities near Boardman, OR with the most Support Manager job openings:

Operations Support 1 (Non-DOT) - Umatilla, OR

Simplot

Umatilla, OR • On-site

$21.34 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


J.R. Simplot rating

7.1

Company rating: 7.1 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

216th of 438 rated food and drinks producers


Job description

Apply now »

Operations Support 1 (Non-DOT) - Umatilla, OR

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.

Summary

Under general direction, the Operations Support performs a variety of job responsibilities which may include delivery of fertilizer and chemical products to customers from the retail office, customer service, vehicle maintenance, equipment and facility maintenance work, and fertilizer blending.

Key Responsibilities

  • Performs varied responsibilities such as: equipment and plant maintenance including welding, pump and engine overhauls, painting, and general housekeeping responsibilities; loading and delivering fertilizer and chemicals to customers; operating equipment to blend fertilizer; monitoring product application by calculating amounts, calibrating equipment, controlling application rates, and cleaning and storing equipment after application process; receiving and unloading product and performing warehouse inventory and storage functions. Responsible for keeping a clean, orderly vehicle and organizing the warehouse and yard materials.

  • Ensure the proper loading and operations of vehicles in compliance with DOT, OSHA and Hazmat regulations. Comply with all company and customer safety requirements.

  • Miscellaneous duties such as assisting with special projects, attending training sessions, providing back-up when needed, and other work-related duties as assigned by supervisor/manager.

  • Promote and live the Simplot brand to our customers, employees and community as the best-in-class Agricultural distributor. Responsible for accurate, timely, and safe product deliveries and where applicable, product application.

Disclaimer: the above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.?They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Typical Education

High school diploma or general education degree (GED). Combination of education, training and/or experience will be considered for this position.

Skills & Relevant Experience

  • 1+ years related experience and/or training

  • Knowledge of basic farm equipment and operation preferred

  • Ability to do a variety of tasks in succession, i.e., blending products together, loading a truck, and driving the truck to a farm

  • Ability to accurately and safely operate heavy equipment such as a sprayer/applicator and semi-truck and trailer

  • Ability to use a computer, including Microsoft Office Suite and Outlook - or mobile app

  • Ability to learn and manipulate company software

  • Ability to effectively communicate both orally and in writing with management, other team members, and customers

  • Applicator's license a plus, or willingness to obtain after hire

  • Commercial Driver's License (CDL) a plus, but not required

Requirements

  • Valid Driver's License

  • Must be able to lift 50lbs

  • Must be willing and able to work Ag-Industry hours - overtime in peak season as required

Job Requisition ID: 26186

Travel Required: Less than 10%

Location(s): SGS Retail - Umatilla

Country: United States

Wage range or rate of pay: $21.34 - $24/hour DOE, plus annual incentive plan eligibility

The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

Attractive total rewards package that includes:

  • Medical, dental, vision coverage

  • 401(k) savings plan

  • Paid Family Building Leave

  • Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1

  • 10 Paid Holidays

  • Relocation Assistance Program (where applicable)

  • Education Assistance

  • Benefits details available at simplotbenefits.com

**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.

If the Simplot Company decides to offer you this position, such offer will be conditioned on your satisfactory completion of a post-offer criminal background check. For Washington Job Applicants, see the Washington State Attorney General's Washington Fair Chance Act Guide (https://agportal-s3bucket.s3.amazonaws.com/uploadedfiles/Another/News/Press_Releases/FCA-Flyer_v7_English.pdf) and RCW 49.94.010 (https://app.leg.wa.gov/RCW/default.aspx?cite=49.94) for more information.**


What J.R. Simplot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Simplot logo

About Simplot

Sourced by ZipRecruiter

The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. The J.R. Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution.

Industry

Agriculture

Company size

10,000+ Employees

Headquarters location

Boise, ID, US

Social media