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Support Manager Jobs in Mississippi (NOW HIRING)

Revel Staffing

IT Support Supervisor

Jackson, MS · Remote

$85K - $115K/hr

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...

Steel Dynamics, Inc.

Administrative Assistant

Columbus, MS · On-site

$17.50 - $23.75/hr

SubsidiarySteel DynamicsOverview Support manager, Materials Handling & Transportation leadership, and production operators in day-to-day tasks Responsibilities * Maintain daily Material Handling ...

The Dutch Group

IT Intern - Spring 2027

Columbus, MS · On-site

$14.75 - $19.50/hr

Reporting to the Technical Support Manager, this part-time position provides a flexible schedule to accommodate academic commitments while offering practical, hands-on experience in core IT functions.

Home Depot

Store Support

Jackson, MS · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Biloxi, MS · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Madison, MS

$12.25 - $15.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Brandon, MS · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Gulfport, MS · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Saltillo, MS · On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Clinton, MS · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Biloxi, MS · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Clinton, MS · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Mississippi

Support Manager information

See Mississippi salary details

$21.3K

$64.3K

$114.6K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Mississippi is $64,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $86,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Mississippi?

The most popular types of Support jobs in Mississippi are:

What cities in Mississippi are hiring for Support Manager jobs?

Cities in Mississippi with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,305 per year, or $30.9 per hour.

Client Support Specialist

Barrett Distribution Centers

Olive Branch, MS • On-site

$23/hr

Full-time

Re-posted 14 days ago

Job description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we're a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we're looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you're looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!
The Position:
The Client Support Specialist, reporting to the Client Support Manager, is responsible for providing excellent customer service through active listening and professional communication to identify root causes of customer issues and ensure timely resolution.
This shift works 8:00am- 4:45pm, Monday-Friday.
The compensation for this role is $23.00/hour.
How You'll Make an Impact:
  • Serve as primary point of contact and trusted advisor for assigned customers; maintain proactive communication and timely resolution of issues between warehouse operations and customers
  • Accurately process inbound/outbound paperwork, data entry, and reconciliations; ensure special requests are addressed and followed through
  • Invoice customers accurately and on time for all billing types (receiving, outbound, month-end, special services); maintain organized billing files
  • Monitor order fulfillment end-to-end, ensuring successful and timely execution across warehouse and customer touchpoints
  • Ensure customer SLAs and compliance requirements are met, including routing orders in customer portals and scheduling carriers per compliance guides
  • Run and review Non-Compliance Reports (NCR) in Salesforce; identify and resolve discrepancies in records and reports
  • Participate in new customer onboarding and ongoing process improvement reviews
  • Maintain and update Work Instructions and customer-facing business correspondence regularly
  • Stay current on industry practices including shipment terms, BOL creation, and web-based portal routing

Qualifications:
  • Minimum of two (2) years college required.
  • Minimum of two (2) years' business experience required.
  • Experience must demonstrate knowledge of principles and processes for providing customer and personal services. This aptitude includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Basic knowledge of routing and working with carriers (logistics) and compliance accounts preferred.
  • Basic knowledge of Salesforce and an understanding of warehouse management systems preferred.
  • Must demonstrate the ability to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail. Critical thinker with the ability to identify a problem and provide a potential solution; knows when to escalate to leadership.
  • Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred). Basic math skills. Must have excellent written and verbal communication skills; ability to type 40 wpm or more.
  • Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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