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Support Engineer Jobs in Renton, WA (NOW HIRING)

Echodyne Corp

Support Engineer

Kirkland, WA · On-site

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. RESPONSIBILITIES: The Support Engineer will develop a deep systems ...

Echodyne Corp

Support Engineer

Kirkland, WA · On-site

$86K - $129K/yr

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. RESPONSIBILITIES: The Support Engineer will develop a deep systems ...

Cooley LLP

Product Support Engineer

Seattle, WA

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Cooley

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Cooley LLP

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

360 Direct Access

Product Support Engineer

Redmond, WA · On-site

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

krg technology inc

Support Engineer

Redmond, WA · On-site

Unit tests / Validation / Verification Live site support OTF Maintenance work. Prime instrumentation updates. Additional Information All your information will be kept confidential according to EEO ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site +1

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence ...

LiveRamp

Dedicated Support Engineer

Seattle, WA

$92K - $140K/yr

Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients. * Manage a ticket queue to ...

Thrive

Client Support Engineer

Seattle, WA · On-site

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

Thrive

Client Support Engineer

Seattle, WA · On-site

$65K - $85K/yr

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

VAST Data

Customer Support Engineer

Seattle, WA · On-site +1

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Amazon

Support Engineer IV - AMZ10016748

Seattle, WA · On-site

$90K - $158K/yr

Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ10016748 Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Renton, WA

Support Engineer information

See Renton, WA salary details

$18

$44

$76

How much do support engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for support engineer in Renton, WA is $44.85, according to ZipRecruiter salary data. Most workers in this role earn between $33.27 and $52.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
More about Support Engineer jobs
What cities near Renton, WA are hiring for Support Engineer jobs? Cities near Renton, WA with the most Support Engineer job openings:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Renton, WA as of June 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $93,282 per year, or $44.8 per hour.
Support Engineer

Support Engineer

Echodyne Corp

Kirkland, WA • On-site

Other

Posted 20 days ago

Job description

Echodyne is seeking a Support Engineer to join our team working in a fast-paced environment developing high-performance commercial radar solutions.

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. 

RESPONSIBILITIES:

The Support Engineer will develop a deep systems-level understanding of the Echodyne radar products and will be responsible for responding to technical questions from both customers and Echodyne field solutions engineers. This role will work closely with the broader Echodyne sales, product, and engineering organizations on a day-to-day basis. Specific tasks and engagement guidelines include:

  • Develop deep expertise pertaining to Echodyne radar products. Participate in internal training sessions, product roadmap meetings, etc.
  • Respond to customer technical questions in a timely fashion
  • Perform deep-dive data troubleshooting and statistical analysis of captured customer data when necessary
  • Manage the RMA process for defective/damaged hardware returned from both customers and Echodyne Solutions Engineers
  • Maintain and update support cases within our CRM tracking system (Salesforce.com)
  • On occasion, travel to customer locations for advanced technical support during mission-critical implementations and demonstrations.
  • Communicate and manage software/hardware defect resolution internally with Engineering organization
  • Stage and prepare radar and associated equipment for field demonstration purposes
  • Training of new products for Echodyne field engineers
REQUIRED SKILLS / EXPERIENCE:

  •  Engineering or Computer Science degree
  •  2 + years of experience in equivalent role (internships and military experience are welcome)
  • An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done.
  • Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
  • Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
  • Organized and detail-oriented with excellent follow-up and decision-making skills.
  • Enthusiastic with outstanding customer-communication skills
  • This role is expected to work "in office" during core office hours
  • Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds
PREFERRED SKILLS / EXPERIENCE:
  • Experience in managing customer activity (e.g. support tickets) in Salesforce.com
  • Experience with next-generation defense hardware (e.g. radars, radios, EO/IR cameras, electronic weapons systems, etc.)
  • Scripting/programming experience (e.g. Python) is a plus
  • Linux experience

TRAVEL: 10%

Echodyne's technology is export controlled by the U.S. Government and we must evaluate an applicant's eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. 

WHAT WE OFFERThis is an exempt position. 
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About Echodyne

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

1 - 10 Employees

Headquarters location

Bellevue, WA, US

Year founded

2014

Social media

Twitter

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