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Support Engineer Jobs in Duvall, WA (NOW HIRING)

Netpace Inc is seeking a Support Engineer to ensure project success from planning to closing. The role involves providing technical assessments, developing tools and processes, and collaborating ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

As a Application Support Engineer, you will be part of the Support Operations supporting enterprise applications, retail technology platforms, and payment systems. The ideal candidate will ...

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

Production Support Engineer

Bothell, WA · On-site

$47 - $61.25/hr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

Unit tests / Validation / Verification Live site support OTF Maintenance work. Prime instrumentation updates. Additional Information All your information will be kept confidential according to EEO ...

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle. This is a hands-on role reporting to the Client Enablement Lead. From day ...

Netpace Inc is seeking a Support Engineer to ensure successful project execution from launch to closing. The role requires a strong technical background in computer science and involves monitoring ...

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle. This is a hands-on role reporting to the Client Enablement Lead. From day ...

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment Type: Full-Time Non-Exempt (Hourly) Pay Range: $32.00 $40.00 per hour About DivergeIT DivergeIT is ...

Production Support Engineer

Bothell, WA · On-site

$99K - $143K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

Dedicated Support Engineer

Seattle, WA · On-site

$92K - $119K/yr

Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients. * Manage a ticket queue to ...

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment Type: Full-Time • Non-Exempt (Hourly) Pay Range: $32.00 - $40.00 per hour About DivergeIT ...

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment Type: Full-Time Non-Exempt (Hourly) Pay Range: $32.00 - $40.00 per hour About DivergeIT DivergeIT ...

Cisco NSO Support Engineer Required Skills & Qualifications * Platform Expertise: Strong, direct experience providing platform support for Cisco NSO in production environments. * Linux Systems:

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Support Engineer information

See Duvall, WA salary details

$18

$44

$76

How much do support engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support engineer in Duvall, WA is $44.66, according to ZipRecruiter salary data. Most workers in this role earn between $33.12 and $52.26 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What cities near Duvall, WA are hiring for Support Engineer jobs?

Cities near Duvall, WA with the most Support Engineer job openings:

Infographic showing various Support Engineer job openings in Duvall, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $92,900 per year, or $44.7 per hour.

Support Engineer

Netpace Inc

Bellevue, WA • On-site

Full-time

Re-posted 29 days ago


Job description

Job Summary:
Netpace Inc is seeking a Support Engineer to ensure project success from planning to closing. The role involves providing technical assessments, developing tools and processes, and collaborating across teams to monitor project progress and address issues.
Responsibilities:
• Monitor technical progress, provide technical report of status, performance and risks.
• Cross-team collaboration.
• Establish internal process for monitoring project progress, tracking key milestones, blockers and issues.
Qualifications:
Required:
• Bachelor's degree or higher, majors in computer Science or other related engineering disciplines.
• Proficient in C/C++, Matlab or python with 3+ years working experience.
• Monitor technical progress, provide technical report of status, performance and risks.
• Cross-team collaboration.
• Establish internal process for monitoring project progress, tracking key milestones, blockers and issues.
• Excellent spoken and written English communication skills.
• Passionate about mobile related technology and quick learner to pick up new technology and tools.
Preferred:
• 3+ working experience in shipping product with good understanding of end to end software development life cycle.
• 3+ years working experience in game development or related 3D graphics applications would be a plus.
• Experience in Android/Linux platform is preferable.
• Solid foundation of image processing techniques, object tracking and machine learning algorithms.
• Practical experience with Computer Graphics and Computer Vision related products.
Company:
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Netpace logo

About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Industry

Professional, scientific, and technical services

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US