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Support Engineer Jobs in Kent, WA (NOW HIRING)

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. RESPONSIBILITIES: The Support Engineer will develop a deep systems ...

Support Engineer

Kirkland, WA ยท On-site

$86K - $129K/yr

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. RESPONSIBILITIES: The Support Engineer will develop a deep systems ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

Unit tests / Validation / Verification Live site support OTF Maintenance work. Prime instrumentation updates. Additional Information All your information will be kept confidential according to EEO ...

Atlassian Support Engineer

Seattle, WA ยท On-site

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence ...

Atlassian Support Engineer

Seattle, WA ยท On-site

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence ...

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence ...

Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients. * Manage a ticket queue to ...

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Client Support Engineer

Seattle, WA ยท On-site

$65K - $85K/yr

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

Alpha Consulting Corp. is seeking a Support Engineer 2 to provide onsite technical support and assistance to employees. The role involves troubleshooting hardware and software issues, maintaining ...

Support Engineer IV - AMZ10016748

Seattle, WA ยท On-site

$90K - $158K/yr

Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ10016748 Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat ...

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Support Engineer information

See Kent, WA salary details

$18

$45

$76

How much do support engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support engineer in Kent, WA is $45.01, according to ZipRecruiter salary data. Most workers in this role earn between $33.37 and $52.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
More about Support Engineer jobs
What are popular job titles related to Support Engineer jobs in Kent, WA? For Support Engineer jobs in Kent, WA, the most frequently searched job titles are:
What cities near Kent, WA are hiring for Support Engineer jobs? Cities near Kent, WA with the most Support Engineer job openings:
Infographic showing various Support Engineer job openings in Kent, WA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $93,619 per year, or $45 per hour.