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Support Developer Jobs in Philadelphia, PA (NOW HIRING)

Tata Consultancy Service Limited

Engineer

Mount Laurel, NJ · On-site

$90K - $100K/yr

... and DevOps teams to ensure high availability and performance of applications. Key Responsibilities Provide L3 production support for enterprise applications developed using Java, Spring Boot, and ...

ClifyX

Windchill Developer

West Chester, PA · On-site

... and support developers in resolving technical challenges and implementing best practices • Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives • Support ...

Artificial Solutions

DevOps Engineer

Cherry Hill, NJ · On-site +1

$52.25 - $71.75/hr

You will be part of a team responsible for building, running and supporting our cloud infrastructure that supports our Teneo Platform (that allows developers to build Bots and Conversational AI ...

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How much do support developer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support developer in Philadelphia, PA is $67.92, according to ZipRecruiter salary data. Most workers in this role earn between $46.11 and $80.77 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Philadelphia, PA?

For Support Developer jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Philadelphia, PA look for?

The top searched job categories for Support Developer jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Support Developer jobs?

Cities near Philadelphia, PA with the most Support Developer job openings:

Support Developer jobs near you

.Net C# developer

Machine Intelligence Technologies, LLC

Horsham, PA • On-site

$85 - $125/hr

Other

Posted 7 days ago

Job description

The Software Engineer will be responsible fordeveloping design-drivenmachine configuration filesand newsoftware featuresto meet our manufacturing schedule. To accomplish this, you will work closely with members of the Engineering team, Field Service, Technical Support, and Manufacturing Operations to provide technical assistance in support of our development, manufacturing and customer support efforts. Additionally, you will be responsible for occasional software testing in support of manufacturing activities.

Responsibilities:
  • Perform translation ofelectrical and plumbing schematics into configuration filesthat customize the manufactured product to meet customer process requirements.
  • Support the Manufacturing department throughout the machine build and setup process, reconfiguring files as required to address issues and design modifications.
  • Develop and improve templates to support the semi-automated process forconfiguration file development.
  • Provide assistance to the Field Service and Global Product groups in support of customer service issues. Image, configure, and occasionally troubleshoot Windows PCs used in the product line.
  • Perform system testing as directed.
Knowledge, Skills, and Abilities:
  • Experience with electrical and mechanical troubleshooting
  • Experience programming software applications in C#.NETand/or PLC devices is desired
  • Proficient with the Microsoft Windows operating system.
  • Strong oral and written communication skills
  • Experience operating industrial machinery and/or robotics is desired

MACHINE INTELLIGENCE TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. MACHINE INTELLIGENCE TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will MACHINE INTELLIGENCE TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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