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Support Developer Jobs in Wisconsin (NOW HIRING)

Goli Tech

DevOps Engineer III

Madison, WI · On-site

$53.25 - $72.75/hr

Support & Documentation * Provide technical support for platform-related issues and troubleshooting. * Maintain clear documentation for deployments, configurations, and troubleshooting guides.

Sky Systems Inc

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

Sky Systems Inc

IT Support (Part Time)

Madison, WI · On-site

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

Astra North Infoteck Inc.

... Support | Mobility | Antivirus | Engineering Services Experience in Vulnerability management Experience with managing iOS | Windows | Android devices in a Global environment Passionate | Self ...

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$38

$67

$82

How much do support developer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support developer in Wisconsin is $67.94, according to ZipRecruiter salary data. Most workers in this role earn between $46.11 and $80.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Wisconsin are hiring for Support Developer jobs? Cities in Wisconsin with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Wisconsin as of June 2026, with employment types broken down into 61% Full Time, 14% Part Time, 4% Temporary, and 21% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $141,309 per year, or $67.9 per hour.

IT Support Engineer

Younger Enterprise Systems LLC

Madison, WI

$65K - $85K/yr

Full-time

Posted 25 days ago

Job description

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.
Service and Helpdesk Support:
·            Monitor cloud and local backup solutions and troubleshoot failures.
·            Triage and manage helpdesk tickets, initiate appropriate remedial actions.
·            Provide tier 2+ customer support both remotely and on-site.
·            Monitor computers and network devices.

Installation, Configuration, and Maintenance:
·            Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
·            In-depth Windows computer imaging and configuration, including automated deployment.
·            Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
·            Support, troubleshoot, and configure standard applications like email clients and web browsers.
·            Update operating systems and applications for servers and client workstations.
·            Internet domain registration and DNS name server setup including renewals and transfers.
·            Install and configure printers, scanners, and other peripherals.
·            Perform mobile device setup, app installation, and troubleshooting.
·            Provide end user training, coaching, and how-to documentation.
Network design, installation, and support:
·            Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
·            Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
·            Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
·            Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
·            Intermediate cloud infrastructure, including VPS, S3 storage.
·            Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
·            Intermediate IP telephony support and troubleshooting.
Security:
·            Monitor endpoint security for detections and updates.
·            Configure and troubleshoot various MFA systems, including biometrics.
·            Intermediate endpoint management, including malware remediation, vulnerability settings.
·            Intermediate Windows security, including BitLocker and Windows Firewall.
Additional Duties:
·            Create and maintain procedural and asset documentation.
·            Actively participate in project meetings, reviews, and team training.
·            Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
·            Conduct compliance checks and IT policy audits.
Qualifications:
·            Five years of relevant experience.
·            Proven technical aptitude.
·            Strong customer service skills.
·            Strong written and verbal English communication skills.
·            CompTIA A+ and Network+ certification or equivalent.
·            Ability to manage confidential and private materials with discretion and integrity.
·            Willingness to learn and apply company standards.
·            Ability to adapt to changing priorities and switch between multiple tasks as needed.
Work Environment:
·            Fulltime, day shift, Monday-Friday
·            Primarily remote. Some onsite and inhouse work required local candidates.
·            After-hours, weekends, and on-call rotation required.