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Support Developer Jobs in Kansas (NOW HIRING)

Amazon

IT Support Engineer II, OTS

Kansas City, KS · On-site

As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.

Textron

2027 Internship - Customer Support Engineer

Wichita, KS · On-site

$15 - $19.50/hr

... supported and challenged to contribute in meaningful ways - working on real projects alongside experienced professionals to prepare for future success JOB SUMMARY To provide technical and engineering ...

Oracle

Support Engineer 1-Kansas City, Missouri

Shawnee, KS · On-site

$21.20 - $45.05/hr

Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of ...

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How much do support developer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for support developer in Kansas is $60.03, according to ZipRecruiter salary data. Most workers in this role earn between $40.72 and $71.39 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

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Support Developer jobs near you

Senior Application Support Engineer - Java/SaaS

Kansas City, KS • On-site

Associated Wholesale Grocers, Inc.
Wholesale • 5 - 10K employees
Learn more about Associated Wholesale Grocers, Inc.external

$120K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Associated Wholesale Grocers rating

7.1

Company rating: 7.1 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

16th of 124 rated grocery stores

Job description


Senior Applications Support Engineer (Java/SaaS)
Location: AWG Support Center - 5000 Kansas Ave
Department: IT
Are you a master of troubleshooting, incident management, and system stability? At AWG we are moving towards running our Retail operations on top-tier SaaS and enterprise products. We are currently midway through a significant technology modernization, transitioning from legacy COBOL-based systems to a modern, integrated environment. As a Senior Application Support Engineer, you are a critical technical anchor for this hybrid ecosystem. This is a support-centric role where your primary mission is to ensure operational continuity. You will act as a functional lead for high-priority production incidents, maintaining the health of our evolving environment and using your Java expertise to fix, patch, and optimize the custom integrations that keep our systems running.
Key Responsibilities
  • SaaS Ecosystem Maintenance: You will monitor the health of our integrated SaaS platforms, manage vendor-related issues, and ensure that our custom integration layers remain stable and secure.
  • Java Patching & Enhancement: When our vendor products or modernization efforts require customization or integration fixes, you will jump into the code. Deliver high-quality Java/MFT patches, bug fixes, and maintenance enhancements.
  • System Stability & Reliability: Proactively identify recurring pain points and performance bottlenecks. Use your SQL skills to analyze logs, optimize queries, and automate routine support tasks to prevent future system downtime.
  • Technical Stewardship: Review peer changes with a focus on safe deployment and regression testing. You are responsible for ensuring that all support activities maintain the integrity of our production environment.

Technical Requirements
  • Java/Spring Proficiency: 3+ years of Java/Spring Boot experience. Your strength should be in navigating, debugging, and patching existing codebases, rather than development.
  • Integration Troubleshooting: Experience debugging, web services, and file-transfer processes. You should be adept at determining whether an issue lies within a SaaS vendor's platform, our integration layer, or legacy systems.

Preferred Qualifications
  • Specialized Systems: Experience with Java batch (JBeret), IBM App Connect (ACE), or file-transfer software (e.g., Cleo Harmony).

Why Join Us?
  • Be the Expert: Your role is vital. You aren't just one of many developers; you are the technical expert who ensures our business stays running.
  • Be at the Center of Transformation: You will be instrumental in supporting our Retail domain as we modernize our tech stack, gaining valuable experience in maintaining the bridge between legacy architecture and modern SaaS solutions.

Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and 3,500 locations throughout 33 states from 9 wholesale division support centers. Consolidated sales for AWG in 2025 were $12.2 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com.
Benefits:
  • Medical, Dental, & Vision Insurance
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Paid Vacation, Holiday, and Sick Time
  • 401(k) with 4% match along with 3 other contributions
  • Tuition Reimbursement
  • Basic & Supplemental Life and AD&D
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Wellness Program
  • Yearly Holiday Bonus

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