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Support Coordinator Jobs in Springfield, VA (NOW HIRING)

The Student Support Coordinator supports both Department of Computer Science (CS) student organizations and the Computing Catalyst team, and this individual will work under the supervision of the ...

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We are seeking a detail-oriented and organized Sales Support Coordinator (Temporary) to assist our sales and account management team with preparing, reviewing, and delivering client quotations. This ...

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Support Coordinator information

See Springfield, VA salary details

$12

$23

$37

How much do support coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for support coordinator in Springfield, VA is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.88 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.
What are the most commonly searched types of Support jobs in Springfield, VA? The most popular types of Support jobs in Springfield, VA are:
What job categories do people searching Support Coordinator jobs in Springfield, VA look for? The top searched job categories for Support Coordinator jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Support Coordinator jobs? Cities near Springfield, VA with the most Support Coordinator job openings:
Infographic showing various Support Coordinator job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,729 per year, or $23.9 per hour.

Disability Support Coordinator

Arlington County

Arlington, VA • On-site

Other

PTO

Posted 3 days ago

New


Arlington County rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

218th of 842 rated public administrative organizations


Job description

Disability Support Coordinator (Developmental Disability Specialist II)

The Department of Human Services, Aging and Disability Services Division (ADSD) is seeking a Disability Support Coordinator (Developmental Disability Specialist II) to join our team. The Support Coordinator is responsible for providing direct service coordination for individuals with developmental disabilities that are receiving home and community-based services under the DD Medicaid Waiver. The incumbent in this position will ensure services are available and accessible for individuals to live and thrive in the Arlington community. As a Support Coordinator, the incumbent will be responsible for development of person-centered Individual Support Plans (ISPs) that direct outcomes across major life areas such as meaningful day, health and safety, employment, civic engagement, and community integration. The incumbent will join a collaborative team of Support Coordinators, program managers, and contract managers that facilitate person-centered planning for individuals supported by the program.

The Arlington County Department of Human Services is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring clients are approached, engaged and supported in ways that demonstrate competency, sensitivity and awareness of factors which impact the individual's experience including but not limited to: cultural identity, gender, race and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Responsibilities

Specific duties include:

  • Interviewing individuals, families, and other providers to assess the need for care;
  • Interpreting professional evaluations and developing Person-Centered Plans (PCPs);
  • Providing supportive counseling to individuals and their families including crisis interventions and discharge planning;
  • Conducting visits in the community at individual's homes, in residential settings, and at employment and day support sites;
  • Leading interdisciplinary teams to provide coordination of care;
  • Assuring quality service provision by maintaining compliance with State of Virginia Licensure Regulations and Medicaid/DD Waiver standards;
  • Serving as a liaison between individuals and their families and service providers, exploring resources for residential, habilitation, supported employment, and supported medical professionals;
  • Participating in Division, Departmental or Countywide committees and task forces; and
  • Documenting and tracking services provided in the electronic health record and state's Waiver Management System (WaMS).

The ideal candidate will be a team-player with a passion for serving individuals with Developmental Disabilities; has strong attention to detail and customer service skills; is well-organized; and is comfortable using an electronic health record.

Qualifications

Minimum:

  • Bachelor's Degree in Social Work, Psychology, Special Education, Nursing, or other directly related field. Should include coursework in areas such as intellectual and developmental disabilities, mental illness, physical disabilities, medical conditions, and/or psychometrics.
  • Some experience providing case management or other direct services to individuals with developmental disabilities, including intellectual disability (ID)

Desirable: Preference may be given to candidates with experience in one or more of the following:

  • Master's Degree in Social Work, Counseling, Psychology, Rehabilitation Counseling, or other directly related field of study
  • Licensure in Nursing (i.e. Licensed Practical Nurse (LPN) or Registered Nurse (RN))
  • Case management experience in aging and/or disability services;
  • Experience with Medicaid Home and Community-Based Waivers; and/or
  • Bilingual: English/Spanish.

SPECIAL REQUIREMENTS

CPR and first aid, as well as DHS' Crisis Prevention and Verbal Intervention training is required and will be provided post-employment, as will other local and state-mandated trainings.Applicant must possess, or obtain by time of appointment, a valid driver's license, or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. The applicant must authorize Arlington County to obtain, or the applicant must provide a certified copy of the applicant's official driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record.Selected candidates must complete pre-hire federal background check and State of Virginia Central Registry Check.Candidate must pass pre-employment background check and State of Virginia Central Registry check.

Employment restrictions: To ensure that dual relationships are avoided and that employees who are also clients do not relate to their service provider as co-professionals, employees will not be hired by the County to provide or support services to the team or program in which they are current clients:

  • You cannot concurrently receive behavioral health services from Arlington County Community Service Board (CSB) programs while employed in an Arlington County CSB program (except for Crisis Intervention services).
  • At least 24 months must have passed between receipt of CSB services from Arlington County and employment in an Arlington County CSB program.

Work hours: Core business hours between 8:00 a.m. and 4:00 pm. on Monday - Friday; 40 hours per week with occasional evenings and weekends.

This recruitment may be used to fill similar future vacancies, of which; some may have Bilingual requirements. An assessment of oral Spanish proficiency will be required before a candidate can be appointed to the bilingual position (English/Spanish). The incumbent in a bilingual position would receive the language pay premium on all hours worked and on paid leave hours.

Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write "see resume" as a response to the questions. In accordance with § 19.2-392.15, applicants are not required to provide information regarding sealed arrests, charges, or convictions in response to any questions or inquiries during the hiring process.

Required Skills:

  • Communication
  • Interpersonal Skills
  • Mathematics
  • Medical Knowledge
  • Mental and Physical Evaluations
  • Organizational Knowledge
  • Reading and Writing
  • Resource Management

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