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Sunbird Jobs (NOW HIRING)

Sunbird electrical contracting LLC

Be Seen First

Electrician

Brooklyn, NY · On-site

$40K - $60K/yr

Company Description Sunbird Electrical Contracting is a fast growing company that excels in high end residential electrical work and commercial work.

Sunbird Software

DCIM Data Analyst

Sioux Falls, SD · On-site

Sunbird Software is a company focused on enhancing client experiences through innovative software solutions. They are seeking a DCIM Data Analyst to support internal teams and customer deployments by ...

Omen AI

Solutions Architect

San Francisco, CA · On-site

$74.25 - $97.75/hr

Design and validate integration architectures between Omen's platform and customer DCIM systems (Nlyte, Sunbird, Vertiv, Schneider EcoStruxure, and others). * Define data flows, alerting ...

Washington University of St. Louis

$64/hr

... SUNBIRD) to validate blood biomarkers for Alzheimer's disease in a large clinic-based cohort. This position is a member of a multidisciplinary research team and performs duties associated with the ...

Crusoe

Facilities Engineer

Sparks, NV · On-site

Familiarity with DCIM tools (e.g., Sunbird, Nlyte, or similar) * OSHA 30 certification or equivalent safety training * Experience with commissioning (Cx) and integrated systems testing (IST)

Washington University of St. Louis

$60K - $99K/yr

... SUNBIRD) to validate blood biomarkers for Alzheimer's disease in a large clinic-based cohort. This position is a member of a multidisciplinary research team and performs duties associated with the ...

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What is a Sunbird job?

A Sunbird job typically refers to roles associated with Project Sunbird, an open-source platform for digital learning and governance. These jobs often involve software development, data engineering, or platform maintenance to support scalable and customizable digital solutions. Sunbird is widely used in the education and government sectors to enhance digital infrastructure and services.

What are the typical challenges faced by Sunbirds, and how can they prepare for a new assignment in a different location?

Sunbirds often encounter challenges such as adjusting to unfamiliar workplaces, adapting to new management styles, and quickly learning local policies or procedures. Preparation is key: researching the destination’s work culture, arranging travel and accommodations in advance, and proactively connecting with future colleagues or supervisors can make transitions smoother. Many employers provide orientation or peer support to help Sunbirds integrate into the team. Staying organized, maintaining open communication, and being flexible will help you quickly feel at home and perform your best in each new assignment.

What are the key skills and qualifications needed to thrive in the Sunbird position, and why are they important?

To excel as a Sunbird (a professional who frequently relocates to work in different geographic regions, often following seasonal demand), strong adaptability, organizational skills, and experience in the relevant industry (such as hospitality, tourism, or healthcare) are required. Familiarity with digital scheduling platforms, travel coordination tools, and possibly industry-specific certifications are often advantageous. Outstanding interpersonal skills, resilience, and cultural sensitivity help Sunbirds integrate smoothly into new teams and communities. These abilities are crucial for maintaining high performance, ensuring seamless transitions, and thriving in new working environments with varied demands.

More about Sunbird jobs
What are the most commonly searched types of Sunbird jobs? The most popular types of Sunbird jobs are:
What job categories do people searching Sunbird jobs look for? The top searched job categories for Sunbird jobs are:
Sunbird jobs near you
Infographic showing various Sunbird job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 8% Hybrid, and 3% Remote job distribution.
Customer Success Specialist

Customer Success Specialist

Sunbird Software Inc.

Sioux Falls, SD • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Job description

The Customer Success Specialist focuses on supporting clients by conducting proactive Customer Success engagements to resolve challenges, identify opportunities for ROI, and ensure they are poised to maximize the value of their solutions. This role collaborates with internal teams and advocates for the client's perspective, delivering a tailored experience that aligns with each client's unique successful DCIM journey.ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities include:
  • Conduct Customer Success Sessions to:
    • Resolve client issues and ensure their needs are addressed.
    • Identify opportunities for increased ROI through feature adoption and integrations.
    • Onboard or offboard client team members from Support Portal as required.
    • Gather data on solution usage, track feature requests, and monitor licensing needs.
  • Collaborate with internal teams (e.g., Professional Services, Technical Support, Sales Engineer, etc.) to escalate issues and connect clients with the appropriate SME.
  • Document client interactions, update CRM records, and manage tasks across ticketing systems and other collaboration tools.
  • Assist clients who opted for DIY implementation by providing proactive guidance and support.
  • Monitor and address trends in client feedback, escalating concerns and opportunities for improvement as necessary.
  • Contribute to process improvements by sharing insights, best practices, and developing client resources.
  • Provide clear and professional communication to clients during engagements, primarily via phone and virtual meetings

REQUIREMENTS/QUALIFICATIONS
  • Demonstrated ability to learn and apply new tools or strategies quickly.
  • Strong interpersonal and communication skills with a client-first approach.
  • Ability to manage multiple client interactions and prioritize tasks effectively.
  • Comfort working primarily on the phone and via virtual meeting platforms.
  • Eagerness to learn new systems and adapt quickly to changing priorities.
  • Familiarity with customer support or ticketing platforms (e.g., Freshdesk, Jira) and collaboration tools (e.g., Microsoft Teams, Zoom).
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
DESIRED SOFTWARE KNOWLEDGE/SKILLS
  • Customer service experience preferred, with exposure to customer success a plus.
  • Basic understanding of IT or data center operations is a plus.
  • Experience working with CRM systems, ticketing tools, or virtual meeting platforms.
  • Experience with Sunbird's DCIM Solution.
  • Ability to communicate technical concepts clearly and effectively to non-technical audiences.
  • Self-motivated with a strong desire for professional growth.
  • Degree not required; equivalent experience will be considered.

ABOUT SUNBIRD
We are all about delighting our clients and live/breathe the end client/user experience
We have amazing PTO Policy that allows you to take care of yourself and your family
We offer medical, dental, vision and life insurance to employees
We believe in collaboration, teamwork, creativity and taking initiative
Interested? Read on for additional details about this opportunity to join our amazing team!
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Sunbird is an EEO/AA/ADA/Veterans employer.

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