Summer Receptionist Jobs in Minnesota (NOW HIRING)

SUPERVISORY FUNCTIONS:

Student Receptionist Team.

EQUIPMENT/JOB LOCATION:

Work primarily from an office close to the Wiggins Welcome Center at Crown College, with regular interaction and collaboration with the Advancement Office and other campus departments. Equipment used includes, but is not limited to, telephone, personal computer andrequiredprograms, printer, walkie radio, and other equipment as the position requires.

ESSENTIAL FUNCTIONS OF THE JOB:

Advancement Administrative Support

• Provide primary administrative support to the Vice President for Advancement, including managing scheduling, coordinating meetings and appointments, preparing materials, and ensuringappropriate follow-up.

• Maintain and coordinate theannual Advancement calendar, including donor activities, campaigns, events, communications, travel, institutional priorities, and key deadlines; lead preparation of the coming year's calendar each summer.

• Coordinatedonor and constituent meetings and visits, including scheduling, internal communication, meeting preparation, hospitality, materials, and follow-up.

• Support the planning and execution ofAdvancement events, campaigns, communications, and special initiatives, including donor and alumni activities, mailings, correspondence, reports, and other constituent-engagement efforts.

• CoordinateAdvancementoffice processes, projects, and workflow, helping ensure that priorities, commitments, deadlines, records, and administrative needs are organized and completedin a timely manner. Supportgift administration and receipting, including gift entry/importing, reconciliation, acknowledgments, year-end giving statements, and coordination with Finance asappropriate.

• Maintainaccurateandtimelydonorand constituent informationin Virtuous, Jenzabar, and other College systems, including data updates, record maintenance, files, documentation, and information integrity.

• Handle confidentialdonor, financial, and constituent information with accuracy and discretion while providingadditionaladministrative support to Advancement staff and projects as priorities and needs arise.

Welcome CenterCoordination

• Provide leadership and oversight for theWiggins Welcome Center, ensuring that it consistently provides a warm, professional, hospitable, and helpful first impression of Crown College for prospective students and families, donors, alumni, employees, vendors, and other guests.

• Recruit, hire, train, schedule, coach, and supervise a dependable Student Receptionist Team,establishingclear expectations and ensuring consistent coverage of the Welcome Desk during designated hours.

• Develop andmaintainWelcome Center procedures, training, and resourcesthat equip receptionists to answer questions,assistvisitors, notify employees of guest arrivals, directcallsand inquiries, and respond appropriately to common and unexpected situations.

• Coordinatereliable Welcome Center coverage, including developing trained employee backup support and personally providing reception coverage when necessary for staffing gaps, peak periods, significant guests, or unusual circumstances.

• Provide particular attention and hospitality toimportant and expected guests, including donors, alumni, Board members, prospective students and families, community partners, and other College guests, coordinating their arrival withappropriate officesand employees.

• Maintain theappearance, readiness, and effectiveness of the Welcome Center, including signage, informational materials, supplies, guest resources, and the physical environment;identifyneeds and coordinate work orders or improvements withappropriate departments.

• Oversee Welcome Center-relatedvisitor access and safety procedures, including guest check-in, designated building access and entrances, visitor parking, security/entry systems, and established opening and closing procedures in coordination with Facilities and Safety & Security.

• Serve as the primarycampus liaison for Welcome Center operations, collaborating with the President's Office, Admissions, Student Development, Advancement, Human Resources, Finance, Facilities, Safety & Security, and other departments to support institutional events, guest check-in, accurate campus information, and other reception-related needs.

Professional Representation

• Represent Crown College in a manner consistent with its mission, values, Statement of Faith, and Community Covenant.

• Create an environment of warmth, hospitality, professionalism, and service for all who interact with Crown College.

• Present a professional andappropriate personalappearance in keeping with scheduled campus events and the Crown College Employee Handbook.

• Demonstrate sound judgment, discretion, and professionalism when interacting with students, employees, prospective students, families, donors, alumni, guests, and members of the public.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Agreement with the Crown College Statement of Faith and Community Covenant.

• Ability to supervise, train, coach, and provide direction to student employees.

• Ability to create andmaintaina welcoming, professional, and hospitable environment.

• Strong interpersonal and customer service skills.

• Excellent verbal and written communication skills.

• Ability to remain organized,accurate, and detail-oriented in a fast-paced environment with multiple competing priorities.

• Ability to coordinate schedules and manage multiple responsibilities and deadlines.

• Ability to collaborate effectively with Advancement and other offices across the institution.

• Ability to exercise sound judgment andmaintainconfidentiality when handlingdonor,student,employee, and other sensitive information.

• Ability to gainproficiencyin Microsoft Office products and ability to learn and utilize J1, Perceptive, Virtuous, and other College systems.

• Ability torepresentCrown College professionally with donors, alumni, prospective students, families, employees, guests, and community members.

PHYSICAL DEMANDS:

The physical demands describedhereinare representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Sit for extended periods of time.

• To have hand and arm (or equivalent) dexterity adequate to allow for extensive use of a keyboard for data entry.

• To talk and hear with enoughproficiencyto allow forcommunicatingwith co-workers and applicants by phone or in person.

• To have adequate vision to accommodate frequent viewing of computer screens.

• The employee mustfrequentlylift and/or move up to ten (10) pounds and infrequently lift or move up to 25 pounds.

MINIMUM QUALIFICATIONS:

• Office experience

• Customer Service Experience

PREFERRED QUALIFICATIONS (in addition to the above minimum qualifications):

• Associates Degreeor higher.

• Office management and supervisory experience

• Work in Advancement, CRM, or constituent relations

• Work in Higher Education

Benefits

Crown College offers a generous and comprehensive benefits package for full-time staff and faculty, designed to support the health, well-being, and financial future of our employees. Benefits include medical coverage through Medica, dental coverage through Delta Dental, and vision coverage through EyeMed. Employees also receive employer-paid basic life insurance equal to one times their annual salary, subject to policy limits, with optional voluntary benefits including supplemental life insurance, hospital indemnity, critical illness, and short-term disability coverage. A Health Savings Account (HSA) is available for employees enrolled in the high-deductible health plan.

In addition to competitive benefits, Crown offers generous paid vacation, sick leave, and holiday pay, along with a 403(b) retirement plan that includes an employer contribution.

Education Tuition Benefit: Crown offers full-time employees a generous tuition benefit of 100% tuition for employees, their spouses and children, subject to handbook guidelines.

Non-Discrimination Policy

Crown College will not discriminate against or harass any employee or applicant for employment because of race, color, national origin, sex, disability, age, or status regarding public assistance.

(The examples given above are intended only as illustrations of various types of work performed and are not necessarily all-inclusive. This position description is subject to change as the needs of the employer and requirements of the position change. Crown College reserves the right to change and/or eliminate all job duties as determined necessary.)