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Summer Help Desk Technician Jobs in Quebec (NOW HIRING)

AVI-SPL

Technician, AV Support

Montreal, QC

... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design • Setup ...

GAM Technical Services

L1 Support Hero

Montreal, QC · On-site

CA$40K - CA$60K/yr

Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service ... Opportunities for career growth, with mentorship from senior technicians and clear advancement ...

AVI-SPL

Technician, AV Support (Onsite)

Montreal, QC

... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design • Setup ...

Aerotek

Aéro Technicien

Montreal, QC

CA$30.73 - CA$33.41/hr

... Technician Responsibilities * Collaborate with others to assemble and disassemble engines while ... year, helping our workers navigate an evolving labor market and find jobs that meets their goals ...

Alteo

IT Support Analyst [#4927]

Montreal, QC

Provide responsive first-line technical support via help desk, email, phone, or in person ... College degree in IT * 3-5+ years of experience as IT Technician * Strong proficiency in Microsoft ...

Alteo

IT Support Analyst [#4927]

Montreal, QC

Provide responsive first-line technical support via help desk, email, phone, or in person ... College degree in IT * 3-5+ years of experience as IT Technician * Strong proficiency in Microsoft ...

EMD Technologies

Help apply and maintain internal financial controls to ensure data integrity and safeguard company ... Possibility of a summer schedule for year-round * Group insurance fully paid by the employer

SNC-Lavalin

Civil Engineering Technician

Val-d'or, QC · Hybrid

Summer Season: * Perform site supervision; * Maintain the site journal; * Ensure project follow-up ... Reward & benefits Explore the rewards and benefits that help you thrive - at every stage of your ...

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Summer Help Desk Technician information

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How much do summer help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for summer help desk technician in Quebec is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.04 per hour, depending on experience, location, and employer.

What is a Summer Help Desk Technician job?

A Summer Help Desk Technician is a seasonal IT support role responsible for assisting users with technical issues, troubleshooting hardware and software problems, and maintaining IT systems. They typically provide phone, email, or in-person support to employees or customers, ensuring smooth operation of computers, networks, and applications. This position is ideal for students or individuals looking to gain hands-on experience in IT support. Responsibilities may also include setting up new devices, managing user accounts, and documenting technical issues and solutions. Strong communication, problem-solving, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Summer Help Desk Technician position, and why are they important?

To excel as a Summer Help Desk Technician, you need a solid grasp of basic computer hardware and software troubleshooting, and typically some coursework or experience in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and MacOS is commonly required, and entry-level certifications such as CompTIA A+ can be beneficial. Strong customer service, clear communication, and the ability to stay calm under pressure are crucial soft skills. These abilities enable effective resolution of user issues and ensure a positive experience for both end-users and support teams in a dynamic help desk environment.

What are the typical responsibilities of a Summer Help Desk Technician?

As a Summer Help Desk Technician, you’ll be responsible for providing first-level technical support to employees or customers, which often includes resolving hardware and software issues, guiding users through troubleshooting steps, and documenting support requests. You’ll frequently communicate by phone, email, or chat, and may use ticketing systems to track and prioritize problems. During your day, you might reset passwords, assist with software installations, or escalate complex issues to higher-level IT staff. This role offers valuable hands-on experience in an IT support environment and the opportunity to collaborate with experienced IT professionals.
More about Summer Help Desk Technician jobs
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Summer Help Desk Technician jobs near you

Technician, AV Support

AVI-SPL Deutschland GmbH

Montreal, QC

Full-time

Posted 16 hours ago

Job description

Job Summary
• This position is for onsite assistance only and is responsible for collaborating with our client’s management team and other company employees to deliver an array of customer service focusing on integration and installation assistance in conference rooms.
Essential Duties and Responsibilities
• Operate and test daily functionality of all AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
• Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
• Troubleshoot AV/V problems last minute as required as well as non-critical situations
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
• Interact with client Customer Help Desk ticketing system to respond to end user requests
• Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
• Setup and breakdown of all onsite meetings
• Daily system testing to ensure equipment and room functionality
• Responsible for escalating all “next level” break fix issues to their manager for resolution
• Perform remote testing for local and regional offices
• Ensure all AVS spaces are presentable for use
Other duties assigned as needed
Skills and Abilities
• Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
• Ability to test equipment and perform basic troubleshooting
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Ability to balance multiple tasks with changing priorities
• Strong organizational skills and excellent attention to detail
• Excellent communication and interpersonal skills, both verbal and written
• Demonstrated customer service focus and client communication skills
• Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards
Education and/or Experience
• Minimum high school diploma or equivalent
• Demonstrated working knowledge of AV practices and procedures
• Videoconferencing experience including operation, call set-up and equipment
• Demonstrated AV Control experience including Crestron, Extron, and/or AMX
• Experience and knowledge of web conferencing tools such as WebEx and Cisco meeting place a plus
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


• The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.


Direct Reports
• This position does not have any direct reports

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