At HR focal point, we deliver cutting-edge HR technology solutions that drive organizational transformation. We are seeking a highly skilled and strategic SAP SuccessFactors Onboarding Consultant to join our team.
In this vital role, you will be responsible for designing, delivering, and optimizing modern, compliant, and highly efficient onboarding solutions that align with our clients' broader SAP Cloud ERP and Human Experience Management (HXM) strategies. Leveraging your deep HR domain expertise and technical consulting acumen, you will guide clients through the entire implementation lifecycle—from initial discovery to post-go-live support—ensuring best practices are maintained at every stage.
If you are a client-focused professional passionate about shaping the future of work and employee experience, we want to hear from you!
Job Responsibilities
- Serve as a hands-on application expert in the SAP SuccessFactors Onboarding and Human Experience Management (HXM) domain.
- Collaborate individually and as part of a team to deliver modern, compliant onboarding solutions and manage the full implementation lifecycle.
- Prepare and review project deliverables, ensuring accountability, quality, and alignment within the defined project scope.
- Advise Project Leads and Managers on onboarding and HXM best-practice decisions tailored to unique client needs, organizational culture, and compliance requirements.
- Lead design workshops with clients to define onboarding workflows and experience-driven solution designs that align with SAP best practices.
- Support Project Leads in translating client talent acquisition and onboarding goals into feasible, optimized, and scalable HXM solutions.
- Conduct impact assessments on SAP SuccessFactors release updates to ensure existing onboarding configurations and integrations remain optimized.
- Develop and enhance reusable content, tools, and intellectual property (such as best-practice onboarding templates, checklists, and process maps).
- Identify and propose onboarding process improvements and HXM optimizations with clear, actionable solution definitions.
- Gather and analyze clients’ business requirements, talent onboarding objectives, and employee experience goals.
- Support pre-sales initiatives for HXM and Onboarding solutions by developing strategic roadmaps, resource/timeline estimates, and responses to RFPs/RFQs.
- Set up and deliver high-quality demonstrations and presentations showcasing SAP SuccessFactors Onboarding and HXM capabilities.
- Assist and support functional and technical leads during design, integration, and configuration workshops.
- Design and support proof of concepts for proposed HXM and onboarding technical solutions (such as custom document generation, electronic signatures, and portal configurations).
- Collaborate in the preparation of workshop, change management, and training materials to ensure smooth client adoption of the new onboarding solution.
Professional & Technical Skills
- SAP SuccessFactors Expertise: Deep configuration knowledge of SAP SuccessFactors Onboarding ONB 2.0 and a strong understanding of its touchpoints with Employee Central (Core HR), Recruiting, and Learning.
- HXM & Journey Mapping: Ability to map out and design end-to-end candidate-to-employee journeys, translating HR strategies into engaging digital experiences.
- Business Analysis & Requirement Gathering: Skilled at conducting discovery sessions, translating vague business requests into structured, technical system requirements, and documenting them clearly.
- Compliance & Document Flow Management: Strong understanding of onboarding compliance standards, including electronic signatures (e.g., DocuSign), regional legislative forms (e.g., I-9/E-Verify in the US, local tax forms), and data privacy regulations (e.g., GDPR).
- Workshop Facilitation & Presentation: Confident in leading design workshops, presenting system demonstrations, and speaking to both technical teams and executive HR stakeholders.
- Testing & Quality Assurance: Proficient in designing test scenarios, defect tracking, and guiding clients through User Acceptance Testing (UAT).
Personal Characteristics & Attributes
- Empathy & Experience-Focused: Possesses a genuine passion for the "Human Experience" (HXM). You naturally put yourself in the shoes of the new hire and the hiring manager to design intuitive, welcoming processes.
- Analytical & Detail-Oriented: Meticulous in system configuration and process design, ensuring that complex compliance rules are mapped accurately without compromising the user experience.
- Adaptable & Resilient: Thrives in a dynamic, fast-paced consulting environment. Easily pivots when project scopes adjust or client requirements evolve.
- Exceptional Communicator: A natural translator who can explain complex technical SAP configurations in warm, accessible, and business-friendly language.
- Collaborative Team Player: Works seamlessly across functional boundaries, supporting colleagues and building strong, trust-based relationships with clients.
- Proactive Problem Solver: Doesn't just identify system limitations; proactively researches and proposes creative "out-of-the-box" solutions using SAP best practices.
Qualifications & Experience
Required:
- Education: Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field (or equivalent practical experience).
- Legal Authorization: US Citizenship or authorization to work in the United States.
- Domain Expertise: Deep understanding of global HR onboarding processes, compliance requirements, and talent acquisition lifecycles.
- Consulting Skills: Proven track record of leading client-facing workshops, managing stakeholder expectations, and delivering projects on time and within scope.
- Project Leadership: Have played the role of module lead and/or primary SAP payroll configuration lead in one or more End to End Implementation projects.
- Technical Acumen: Strong familiarity with SAP SuccessFactors Cloud Architecture, Employee Central, and standard integration methodologies.
- Communication: Exceptional English written and verbal communication skills, with the ability to translate technical concepts into business-friendly language.
Preferred:
- Certification: Active SAP SuccessFactors Onboarding Associate/Professional Certification.
- ERP Knowledge: Experience with broader SAP Cloud ERP integrations.
- Professional Background: Prior experience working in a dedicated HR technology consulting environment.
- Experience: 3+ years of hands-on consulting experience implementing SAP SuccessFactors Onboarding (ONB out of the box / ONB 2.0).
Work Environment & Travel
- Remote Work: This is a remote-first position, allowing you the flexibility to work from home.
- Travel: Occasional travel to client sites may be required (depending on project phases and client needs).
Company Description
HR Focal Point (HRFP) is a rapidly growing technology consulting company. We specialize in the implementation and support of the on-premise and cloud-based Human Experience Management (HXM) applications from SAP, the largest enterprise resource planning software company in the world. At HR Focal Point we are passionate about helping our customers find the right SAP solutions and tailoring the system and our services to fit their unique needs. Our goal is to deliver the highest quality of service to our clients.
We are always looking to expand our company with people who share our passion and enthusiasm for creating the best experiences for our customers. Our Managed Support Services (MSS) Team provides personalized, ongoing support to our clients through implementation and beyond. This SuccessFactors consultant position will provide an exciting opportunity to build long lasting client relationships and continually improve and build on their respective systems.