ZipRecruiter

Log In

1

Success Jobs in Decatur, GA (NOW HIRING)

Allegion

Customer Success Specialist

Alpharetta, GA · On-site

Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person team meetings and customer travel or Dallas/Houston, Texas) Are you passionate about world class ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Assa Abloy

Customer Success Manager

Austell, GA · On-site

ASSA ABLOY is looking to add a Customer Success Manager . This will be an on-site role based out of our Southeast Service Center or regional manufacturing facility located in Austell, Georgia. This ...

Logility

Client Success Leader

Atlanta, GA

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

ADEX

Customer Success Advocate

Atlanta, GA

Customer Success Advocate Responsibilities: • Google Contacts Onboarding & Support: o Assist new customer contacts at Google with onboarding processes, including portal setup and initial training ...

Logility

Client Success Leader

Atlanta, GA

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Safety Plus, Inc.

Customer Success Manager

Atlanta, GA · On-site

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

TradePending LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

TradePending LLC

Customer Success Manager

Atlanta, GA

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

ASSA ABLOY

Customer Success Manager

Austell, GA · On-site

ASSA ABLOY is looking to add a Customer Success Manager . This will be an on-site role based out of our Southeast Service Center or regional manufacturing facility located in Austell, Georgia. This ...

Lever Demo 2

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we ...

Boxercraft

Customer Success Specialist

Mableton, GA · On-site

The Customer Success Specialist will also support the market with sales related customer administrative functions. This is a full-time, hybrid position in Mableton, GA. Role and Responsibilities

Orchard

Agent Success Associate

Atlanta, GA · On-site

About the Role At Orchard, Agent Success Associates play a crucial role in ensuring the success of our agents. We are dedicated to supporting both current agents and new recruits through effective ...

next page

Showing results 1-20

People also search for

All JobsSuccess JobsSuccess Jobs in Decatur, GA

Success information

See Decatur, GA salary details

$28.3K

$48.7K

$73.7K

How much do success jobs pay per year?

As of May 30, 2026, the average yearly pay for success in Decatur, GA is $48,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $53,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What are some common challenges faced by Customer Success Managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are popular job titles related to Success jobs in Decatur, GA? For Success jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Success jobs in Decatur, GA look for? The top searched job categories for Success jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Success jobs? Cities near Decatur, GA with the most Success job openings:
Success jobs near you
Customer Success Specialist

Customer Success Specialist

Allegion

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Allegion rating

7.9

Company rating: 7.9 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

144th of 511 rated manufacturers

Job description

Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.
Customer Success Specialist
(Preferred candidates would be in the Atlanta Metro area for in person team meetings and customer travel or Dallas/Houston, Texas)
Are you passionate about world class client support? Ready to join a fast-paced team committed to creating an amazing experience for our customers to enable their success with both current and future needs? We're seeking a highly motivated individual with a passion for technology and customer support. This dynamic and versatile team player will have the ability to make an immediate impact for our business while helping establish and grow our Customer Success team.
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their onboarding experience.
As a leader in self-guided tours for new construction & SFR/BTR, empowering prospects to tour seamlessly and on-demand. With a focus on providing safe and secure experiences for buyers, we work with smart-home technology to enable builders and rental community property managers to manage their property to allow independent self-guided tours for home-buyers or future tenants. This is a full-time hybrid role for a Customer Success (Technical) professional at Allegion. The role involves providing remote management and advanced lead capture services.
What You Will Do:
  • Serve as the primary point of contact for clients, building and maintaining strong relationships through consistent engagement and support.
  • Guide clients through integration processes, providing technical assistance and ensuring the success of their self-touring implementation
  • Identify and capitalize on opportunities to enhance client operations through strategic upselling and cross-selling of additional solutions.
  • Lead comprehensive onboarding and training programs to ensure clients fully understand and utilize the platform's capabilities.
  • Conduct periodic client site visits to provide hands-on support, deliver training, and strengthen business relationships.
  • Work closely with internal teams to relay client feedback and contribute to product development initiatives.

What You Need to Succeed:
  • Minimum 3years of professional experience, with at least 1 year in a Tech environment preferred
  • 2-5 years of Customer Success experience in software/technology company
  • Experience with Smart-Home / Integrations and technical troubleshooting, preferred
  • Demonstrated experience with Smart-Home / Integrations and technical troubleshooting
  • Proven track record of successful upselling and cross-selling in B2B environments
  • Experience in real estate software, property technology, or related industries
  • Outstanding interpersonal and communication skills with a client-first mindset
  • Ability to travel occasionally to client locations (10%-20%)
  • Knowledge of property management software and IoT-based solutions
  • Advanced problem-solving abilities and strong client needs analysis skill
  • High School Diploma or the equivalent

Why Work for Us?
Allegion is a Great Place to Grow your Career if:
  • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
  • You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
  • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
  • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You'll Get from Us:
  • Health, dental and vision insurance coverage, helping you "be safe, be healthy".
  • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
  • Tuition Reimbursement
  • Unlimited PTO
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back so you can "serve others, not yourself"
  • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today!
Join our team of experts today and help us make tomorrow's world a safer place!
Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
Remote Location Georgia, Remote Location TexasWe Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
Privacy Policy

What Allegion employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply