Scottsdale, AZ · On-site
... partnerships. · Problem-solving mindset with ability to troubleshoot and identify solutions for client success. · Strong organizational and multitasking skills, capable of managing multiple ...
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Scottsdale, AZ · On-site
... partnerships. · Problem-solving mindset with ability to troubleshoot and identify solutions for client success. · Strong organizational and multitasking skills, capable of managing multiple ...
Buckeye, AZ · On-site
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...
Buckeye, AZ · On-site
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...
Tucson, AZ · On-site
... partnerships. • Problem-solving mindset with ability to troubleshoot and identify solutions for client success. • Strong organizational and multitasking skills, capable of managing multiple ...
Tucson, AZ · On-site
... partnerships. • Problem-solving mindset with ability to troubleshoot and identify solutions for client success. • Strong organizational and multitasking skills, capable of managing multiple ...
Tucson, AZ · On-site
Strong relationship-building skills to foster trust and client partnerships. Problem-solving mindset with ability to troubleshoot and identify solutions for client success. Strong organizational and ...
Tucson, AZ · On-site
Strong relationship-building skills to foster trust and client partnerships. Problem-solving mindset with ability to troubleshoot and identify solutions for client success. Strong organizational and ...
Tucson, AZ · On-site
... partnerships. · Problem-solving mindset with ability to troubleshoot and identify solutions for client success. · Strong organizational and multitasking skills, capable of managing multiple ...
Quick apply
Tucson, AZ · On-site
... partnerships. · Problem-solving mindset with ability to troubleshoot and identify solutions for client success. · Strong organizational and multitasking skills, capable of managing multiple ...
Phoenix, AZ · On-site +1
The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...
Phoenix, AZ · On-site +1
The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...
Phoenix, AZ · On-site
Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational ... Experience working in a partner-led / channel-driven commercial model (ISOs, ISVs, resellers)
Phoenix, AZ · On-site
Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational ... Experience working in a partner-led / channel-driven commercial model (ISOs, ISVs, resellers)
Phoenix, AZ · On-site +1
The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...
Phoenix, AZ · On-site +1
The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...
Sr. Customer Success Manager - Merchants At Early Warning, we've powered and protected the U.S ... As a trusted name in payments, we partner with thousands of institutions to increase access to ...
New
Sr. Customer Success Manager - Merchants At Early Warning, we've powered and protected the U.S ... As a trusted name in payments, we partner with thousands of institutions to increase access to ...
New
Phoenix, AZ · On-site
The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...
Phoenix, AZ · On-site
The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...
Phoenix, AZ · On-site
$148K - $247K/yr
As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions ... The Senior Director, Customer Success is accountable for owning customer outcomes and value ...
Phoenix, AZ · On-site
$148K - $247K/yr
As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions ... The Senior Director, Customer Success is accountable for owning customer outcomes and value ...
Phoenix, AZ · On-site
Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...
Phoenix, AZ · On-site
Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...
Phoenix, AZ · On-site +1
$120K/yr
About Us We partner with a global organization in the personal leadership and growth space ... Professional Success Leader This remote, performance-based role offers a structured pathway for ...
Phoenix, AZ · On-site +1
$120K/yr
About Us We partner with a global organization in the personal leadership and growth space ... Professional Success Leader This remote, performance-based role offers a structured pathway for ...
Gilbert, AZ · On-site
$105K - $125K/yr
You lead a multi-tier team of Client Success Managers along with a Client Success Team Lead ... You partner closely with the Senior Director, Client Experience on the strategy behind the motion ...
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Gilbert, AZ · On-site
$105K - $125K/yr
You lead a multi-tier team of Client Success Managers along with a Client Success Team Lead ... You partner closely with the Senior Director, Client Experience on the strategy behind the motion ...
Tempe, AZ · On-site
$60K - $70K/yr
This role also cultivates partnerships across Arizona State University, throughout the Maricopa ... and success. Successful candidates demonstrate strong leadership, systems thinking, student ...
Tempe, AZ · On-site
$60K - $70K/yr
This role also cultivates partnerships across Arizona State University, throughout the Maricopa ... and success. Successful candidates demonstrate strong leadership, systems thinking, student ...
Phoenix, AZ · On-site +1
$148K - $247K/yr
As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions ... Overview RapidScale is establishing Customer Success as acore revenue-adjacent capabilitydesigned ...
Phoenix, AZ · On-site +1
$148K - $247K/yr
As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions ... Overview RapidScale is establishing Customer Success as acore revenue-adjacent capabilitydesigned ...
We partner closely with Sales, Product, Deployment, and Support teams across Motorola Solutions to ... The Customer Success Advocate is a front-line, customer-facing role responsible for ensuring that ...
We partner closely with Sales, Product, Deployment, and Support teams across Motorola Solutions to ... The Customer Success Advocate is a front-line, customer-facing role responsible for ensuring that ...
Penn Foster Group's Learner Success Advocates leverage point-of-need digital support tools to ... Today, with the partners who use our education and training programs, we continue that mission of ...
Penn Foster Group's Learner Success Advocates leverage point-of-need digital support tools to ... Today, with the partners who use our education and training programs, we continue that mission of ...
Chandler, AZ · On-site
$20/hr
Penn Foster Group's Learner Success Advocates leverage point-of-need digital support tools to ... Today, with the partners who use our education and training programs, we continue that mission of ...
Chandler, AZ · On-site
$20/hr
Penn Foster Group's Learner Success Advocates leverage point-of-need digital support tools to ... Today, with the partners who use our education and training programs, we continue that mission of ...
Conduct outreach to prospective Fostering Success students to increase awareness of services to ... General Program Operations Support: * Assist with collaborator and partner cultivation, engagement ...
Conduct outreach to prospective Fostering Success students to increase awareness of services to ... General Program Operations Support: * Assist with collaborator and partner cultivation, engagement ...
| Aspect | Success Partners | Customer Success Managers |
|---|---|---|
| Credentials | Typically require experience in client relations, project management, and industry-specific knowledge | Often need experience in customer service, account management, and relevant certifications |
| Work Environment | Collaborate closely with clients and internal teams to ensure product adoption and success | Manage customer accounts, address issues, and promote product usage |
| Employer & Industry Usage | Used across tech, SaaS, and consulting firms focusing on client success | Common in software, tech, and service industries managing client relationships |
Success Partners and Customer Success Managers both focus on client satisfaction and retention. Success Partners often work proactively to build strategic relationships, while Customer Success Managers typically handle day-to-day account management. The roles overlap but differ mainly in scope and approach, with Success Partners emphasizing partnership development and Customer Success Managers focusing on operational support.
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
TMI Acquisition LLC is one of the world's largest manufacturers of temporary and semi-permanent tattoos, producing millions of units a day in Tucson, Arizona to U.S., Canadian, and EU safety standards. We combine specialty printing and manufacturing with consumer products in a category where FDA cosmetic regulation and USA-based production create a genuine competitive moat. Our owned brands include Temporary Tattoos, California Tattoos, and Industry Print, alongside a substantial OEM and wholesale private label business.
After three decades as a wholesale manufacturer, we are rebuilding the company as a modern, multi-channel brand platform on a single production floor. This is a deliberate transformation, backed by new leadership, new systems, and real investment — an unusual moment to join.
A Customer Success Rep plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSR is the customer’s advocate ensuring they have a seamless and positive experience with our brand. Your keen listening skills will uncover and address any issues or concerns promptly, improving satisfaction and fostering a positive customer experience.
Works With:
· Customer Success Manager
Duties/Responsibilities:
· Provide customers with "exceptional customer service" on every phone call and email.
· Ensuring the timely and successful delivery of products according to customer needs.
· Answering customer questions with a "one call response" to their satisfaction.
· Provide product recommendations, sales suggestions or other help as requested.
· Provide instant, on-phone customer quote requests or 2-hour turnaround for complex quotes.
· Respond to client inquiries, resolve issues promptly to ensure a seamless customer experience.
· Collaborate with Customer Success Manager on accounts and growth opportunities.
· Work across internal teams for product updates to ensure customer satisfaction.
· Address concerns making communication tailored, smooth and easy.
· Monitor team success by tracking KPIs for customer satisfaction, retention rates and account growth.
· Tag team CRM board management with Customer Success Manager.
· Communicate important customer feedback internally.
· Staying up to date with new products or industry trends
Required Skills/Abilities:
· Demonstrated ability to drive the sales process from quote to close.
· Proven ability to articulate the distinct aspects of products and services
· Professional demeanor and excellent verbal and written communication skills.
· Strong relationship-building skills to foster trust and client partnerships.
· Problem-solving mindset with ability to troubleshoot and identify solutions for client success.
· Strong organizational and multitasking skills, capable of managing multiple accounts and priorities.
Education and Experience:
· 3+ years of experience in account management, sales, or customer relationship roles.
· Knowledge of Microsoft Office, Outlook, CRM systems.
· Promotional products industry knowledge a plus.
· DCD Experience
· CPG Experience
· B2B Experience
Physical Requirements:
· On-site position. - Scottsdale Office
· Prolonged periods of sitting at a desk and working on a computer.
· Potential travel to 1 tradeshow per year includes unpacking, set up and dismantle.
· Support tradeshow logistics with on-site prepping of tradeshow booth shipments.
· Must be able to lift 15 pounds at times.
