Customer Success Representative Scottsdale, AZ Are you a natural communicator with strong ... Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew ...
Customer Success Representative Scottsdale, AZ Are you a natural communicator with strong ... Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew ...
Customer Success Manager
Phoenix, AZ · On-site
The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver ...
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Customer Success Manager
Phoenix, AZ · On-site
The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver ...
Learner Success Advocate
Chandler, AZ · On-site
$20/hr
Position Summary Learner Success Advocates (LSAs) support learners at important moments in their ... Today, with the partners who use our education and training programs, we continue that mission of ...
Learner Success Advocate
Chandler, AZ · On-site
$20/hr
Position Summary Learner Success Advocates (LSAs) support learners at important moments in their ... Today, with the partners who use our education and training programs, we continue that mission of ...
You'll partner across Customer Success, RevOps, Finance, FDE, and SOC delivery, and report to the VP of Customer Success. You'll build a function that doesn't exist yet at Tenex -- defining the ...
New
You'll partner across Customer Success, RevOps, Finance, FDE, and SOC delivery, and report to the VP of Customer Success. You'll build a function that doesn't exist yet at Tenex -- defining the ...
New
Client Success Manager I
Scottsdale, AZ · Hybrid
$70K - $90K/yr
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager I to join our growing Client Success team. Are you ...
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Client Success Manager I
Scottsdale, AZ · Hybrid
$70K - $90K/yr
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager I to join our growing Client Success team. Are you ...
Learner Success Advocate
Chandler, AZ · On-site
$20/hr
Position Summary Learner Success Advocates (LSAs) support learners at important moments in their ... Today, with the partners who use our education and training programs, we continue that mission of ...
Learner Success Advocate
Chandler, AZ · On-site
$20/hr
Position Summary Learner Success Advocates (LSAs) support learners at important moments in their ... Today, with the partners who use our education and training programs, we continue that mission of ...
Consumer Success Coordinator
Phoenix, AZ · On-site
$56K/yr
Consumer Success Coordinator at Realtor.com Location: Scottsdale, AZ (Hybrid/In-Office 3 days per ... Do the best work of your life at Realtor.com ® Here, you'll partner with a diverse team of experts ...
Consumer Success Coordinator
Phoenix, AZ · On-site
$56K/yr
Consumer Success Coordinator at Realtor.com Location: Scottsdale, AZ (Hybrid/In-Office 3 days per ... Do the best work of your life at Realtor.com ® Here, you'll partner with a diverse team of experts ...
Client Success Representative
Scottsdale, AZ · On-site
$392K/yr
... partnerships, and investments. Our core values are the backbone of our business and guide our ... SUCCESS LOOKS LIKE Within 30 Days: * Fully onboarded and confident in the Cardone Ventures sales ...
Client Success Representative
Scottsdale, AZ · On-site
$392K/yr
... partnerships, and investments. Our core values are the backbone of our business and guide our ... SUCCESS LOOKS LIKE Within 30 Days: * Fully onboarded and confident in the Cardone Ventures sales ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Build and maintain strong relationships with key customers and partners to ensure a positive ...
New
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Build and maintain strong relationships with key customers and partners to ensure a positive ...
New
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager I to join our growing Client Success team. Are you ...
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager I to join our growing Client Success team. Are you ...
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
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As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
Client Success Manager II
Phoenix, AZ · Hybrid
$75K - $100K/yr
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager II to join our growing Client Success team. Do you love ...
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Client Success Manager II
Phoenix, AZ · Hybrid
$75K - $100K/yr
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager II to join our growing Client Success team. Do you love ...
Client Success Manager (Hybrid)
Scottsdale, AZ · On-site +1
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
Client Success Manager (Hybrid)
Scottsdale, AZ · On-site +1
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
Client Success Manager II
Phoenix, AZ · Hybrid
$75K - $100K/yr
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager II to join our growing Client Success team. Do you love ...
Client Success Manager II
Phoenix, AZ · Hybrid
$75K - $100K/yr
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit ... We're looking for a Client Success Manager II to join our growing Client Success team. Do you love ...
Manager of Customer Success
Phoenix, AZ · On-site
We are a trusted Google Featured Partner, with a success record of helping over 36,000 small businesses enhance their online presence. Nationally recognized for our award-winning culture and listed ...
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Manager of Customer Success
Phoenix, AZ · On-site
We are a trusted Google Featured Partner, with a success record of helping over 36,000 small businesses enhance their online presence. Nationally recognized for our award-winning culture and listed ...
Client Success Manager (MedInsight)
Phoenix, AZ · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...
Client Success Manager (MedInsight)
Phoenix, AZ · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...
You will develop, prioritize, and execute customer success plans to nurture and guide your ... Experience with Partner relationship management * Knowledge of PostgreSQL, Linux, RedHat Linux, HPE ...
You will develop, prioritize, and execute customer success plans to nurture and guide your ... Experience with Partner relationship management * Knowledge of PostgreSQL, Linux, RedHat Linux, HPE ...
Position Purpose We are seeking a collaborative Customer Success Manager to drive customer value realization and foster strong partnerships across our organization. The ideal candidate will ...
Position Purpose We are seeking a collaborative Customer Success Manager to drive customer value realization and foster strong partnerships across our organization. The ideal candidate will ...
Strategic Client Success Manager
Phoenix, AZ · Remote
$70K - $80K/yr
In this role, you'll act as a trusted advisor, helping our most invested partners drive results ... success in aiding clients throughout their lifecycle to help them unlock the most value from ...
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Strategic Client Success Manager
Phoenix, AZ · Remote
$70K - $80K/yr
In this role, you'll act as a trusted advisor, helping our most invested partners drive results ... success in aiding clients throughout their lifecycle to help them unlock the most value from ...
HCM Client Success Specialist
Gilbert, AZ · On-site
$52K - $68K/yr
That partner is our HCM Client Success Specialist. Gilbert, AZ • In-office • Full-time • iSolved platform "We put trust over transaction - in how we serve clients, and in how we grow our team ...
HCM Client Success Specialist
Gilbert, AZ · On-site
$52K - $68K/yr
That partner is our HCM Client Success Specialist. Gilbert, AZ • In-office • Full-time • iSolved platform "We put trust over transaction - in how we serve clients, and in how we grow our team ...
Success Partners information
What is the difference between Success Partners vs Customer Success Managers?
| Aspect | Success Partners | Customer Success Managers |
|---|---|---|
| Credentials | Typically require experience in client relations, project management, and industry-specific knowledge | Often need experience in customer service, account management, and relevant certifications |
| Work Environment | Collaborate closely with clients and internal teams to ensure product adoption and success | Manage customer accounts, address issues, and promote product usage |
| Employer & Industry Usage | Used across tech, SaaS, and consulting firms focusing on client success | Common in software, tech, and service industries managing client relationships |
Success Partners and Customer Success Managers both focus on client satisfaction and retention. Success Partners often work proactively to build strategic relationships, while Customer Success Managers typically handle day-to-day account management. The roles overlap but differ mainly in scope and approach, with Success Partners emphasizing partnership development and Customer Success Managers focusing on operational support.
- Customer Success Leader
- Overnight Virtual Customer Success Manager
- Customer Success Manager Clinical
- Partner Success Manager
- Freelance Customer Success Manager
- Client Partner Salary
- Full Time Senior Customer Success Manager
- Customer Success Director
- Flexible Customer Success Manager Remote
- Account Success Manager

Full-time
Retirement, PTO
Re-posted 27 days ago
Job description
Scottsdale, AZ
Are you a natural communicator with strong presentation skills, a knack for building relationships, and a confident phone presence? If so, we want you on our team!
As a Customer Success Representative, you'll own the customer experience from onboarding through ongoing engagement. You'll be the trusted point of contact for a portfolio of clients; educating, supporting, and advocating for them every step of the way.
What You'll Do:
- Manage a portfolio of accounts, serving as the primary point of contact and trusted advisor throughout the customer lifecycle
- Proactively monitor account health, identifying engagement gaps or churn risks early and taking action before issues escalate
- Lead product training sessions and business reviews that help customers continuously deepen their platform knowledge and realize ongoing value
- Drive platform adoption by guiding customers through new features and ensuring they're getting the most out of LodgeLink
- Identify and nurture expansion opportunities within your portfolio, collaborating with Business Development Managers to grow accounts organically
- Serve as the voice of the customer internally, capturing feedback, flagging trends, and working cross-functionally with product and Customer Experience teams to influence improvements
- Maintain accurate account records and activity logs in Salesforce to support visibility across the team
What You Bring:
- 3+ years of experience in a customer-facing role, ideally in customer success, account management, or a SaaS/platform environment where you owned post-sale relationships
- A genuine customer-first mindset; you build trust quickly, advocate for your clients, and take their outcomes personally
- Proven ability to drive product adoption, guiding customers from onboarding through to confident, long-term platform use
- Experience managing a portfolio of accounts, prioritizing effectively, spotting churn risks early, and resolving issues before they escalate
- Strong communication skills with the ability to lead training sessions and business reviews, adapting your style to different audiences and seniority levels
- CRM proficiency (Salesforce preferred) with clean, consistent record-keeping habits
- Experience in travel management or workforce logistics is a plus, but a hunger to learn the industry is equally valued
This role is based in Scottsdale, AZ. Some travel is required.
If you're ready to make an impact and love engaging with people, apply now!
About LodgeLink
LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we're a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel - for the better.
United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to 'Create A Better Way' for all.
At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.
LodgeLink Total Rewards | Caring for our team is a priority, and we're pleased to provide these benefits:
- Comprehensive options for benefits, with cost-sharing between the company and the employee.
- 401K Matching program.
- Building a diverse and inclusive team, supporting career growth and development.
- Competitive base salaries.
- Share Appreciation Rights program for salaried employees.
- Paid vacation days and sick days.
- An employee charitable donation program.
- Hotel and travel discounts.LodgeLink is a Black Diamond Group company. Learn more: www.lodgelink.com
Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com
We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: LodgeLink