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Success Manager Jobs in California (NOW HIRING)

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...

BackOps

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

Campfire

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

Flip CX

Customer Success Manager

Marina Del Rey, CA · On-site

$80K - $110K/yr

Customer Success Manager Location: Marina del Rey, CA (Onsite M-F) Flip is an innovative company that provides Voice AI solutions to eCommerce brands and healthcare providers. We are looking for a ...

Selector

Customer Success Manager

Santa Clara, CA · On-site

Customer Success Manager Selector is building an operational intelligence platform for digital infrastructure. By adopting an AI/ML based analytics approach, the platform provides actionable multi ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

C Square

Customer Success Manager

Santa Clara, CA · On-site

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

C Square

Customer Success Manager

Irvine, CA · On-site

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

SimpliGov

Customer Success Manager

Sacramento, CA · Remote

Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve ...

NextDeavor

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Zifo

Customer Success Manager

San Francisco, CA

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

IDT

Customer Success Manager

San Jose, CA · On-site

$29K/yr

The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster ...

SimpliGov

Customer Success Manager

Sacramento, CA · On-site

Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

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Showing results 21-40

All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in California

Success Manager information

See California salary details

$32.1K

$82K

$138.2K

How much do success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for success manager in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager, often called a customer success manager, is responsible for building strong relationships with clients, ensuring they achieve their desired outcomes with a company's products or services. They monitor client satisfaction, provide support, and collaborate with sales and technical teams to promote retention and growth, often using tools like CRM software. Success managers typically require strong communication skills and industry knowledge to effectively address client needs and improve overall experience.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.
What are the most commonly searched types of Success jobs in California? The most popular types of Success jobs in California are:
What are popular job titles related to Success Manager jobs in California? For Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in California look for? The top searched job categories for Success Manager jobs in California are:
What cities in California are hiring for Success Manager jobs? Cities in California with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in California as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Customer Success Manager

Trivium

Los Angeles, CA • Remote

$3.5K - $7.0K/mo

Full-time

Re-posted 10 days ago

Job description

Customer Success Manager (CSM) - Remote

Location: Remote - US, UK or Canada (native-level American English - mandatory)
Salary: $3,500-$7,000 per month, based on experience
Employment Type: Full-Time

Key Responsibilities
  • Onboard new clients following the sales process and introduce them to our services.
  • Serve as the main point of contact for clients, providing guidance, updates, and support.
  • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
  • Ensure client retention by proactively addressing issues and providing solutions.
  • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
  • Track and report on client progress and performance metrics.
  • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
  • Contribute to process improvements and build out SOPs for the CSM function.
  • Mentor future CSM team members as the department grows.

Requirements

Required:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
  • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
  • Excellent communication, negotiation, and client management skills.
  • Ability to handle challenging client situations with professionalism and assertiveness.
  • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
  • Highly proactive, detail-oriented, and able to work independently.
  • Passionate about delivering high-quality client results.

Preferred:

  • Experience working with contractors or service-based clients.
  • Leadership experience or interest in growing into a senior CSM role.

Benefits

Why Join Us
  • Fully remote work with flexible schedule within Eastern Time.
  • Opportunity to build and lead your own team in the future.
  • Exposure to high-level client success and agency operations.
  • Supportive, fun, and high-energy team culture.
  • Opportunity to shape processes and make the role your own.

Apply