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Customer Success Manager Edtech Jobs in California

Drive renewals and expansions through relationship-building and value demonstration What We're Looking For * 3+ years of experience in Customer Success, Account Management, or EdTech services

Drive renewals and expansions through relationship-building and value demonstration What We're Looking For * 3+ years of experience in Customer Success, Account Management, or EdTech services

Drive renewals and expansions through relationship-building and value demonstration What We're Looking For * 3+ years of experience in Customer Success, Account Management, or EdTech services

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and ...

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

Customer Success Manager Pay Rate Range: $50.00 - $54.36/hr. Duties: * Accountable for overall customer success including renewals, adoption, health, and satisfaction. * Builds success plans ...

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...

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Customer Success Manager Edtech information

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in California? For Customer Success Manager Edtech jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Customer Success Manager Edtech jobs? Cities in California with the most Customer Success Manager Edtech job openings:
Infographic showing various Customer Success Manager Edtech job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Success Manager

StudyFetch

Beverly Hills, CA • On-site

$75K - $150K/yr

Full-time

Medical, Dental, Vision

Posted 22 days ago


Job description

About Studyfetch
StudyFetch is a technology company building AI-native learning products: StudyFetch for students and Honen for workforce training. Together, they connect education with real-world readiness across every stage of learning.
About the Role
We're looking for proactive and relationship-focused Customer Success Managers to support our enterprise partners as they onboard and scale with Honen. In this role, you'll be the strategic point of contact for enterprise stakeholders, ensuring they receive value from our platform, understand product updates, and can track the impact on user engagement and learning outcomes.
Key Responsibilities
  • Own onboarding, implementation, and long-term success for assigned university accounts
  • Serve as the primary point of contact for university faculty and administrative leads
  • Develop success plans and guide partners through platform adoption and integration
  • Track usage metrics, create performance reports, and proactively surface insights
  • Conduct regular check-ins, training sessions, and strategic reviews
  • Collaborate closely with sales and product teams to ensure partner needs are met
  • Advocate for customers internally and influence roadmap based on feedback
  • Drive renewals and expansions through relationship-building and value demonstration

What We're Looking For
  • 3+ years of experience in Customer Success, Account Management, or EdTech services
  • Experience supporting enterprise or institutional clients
  • Strong communication and relationship-building skills
  • Ability to work cross-functionally and manage multiple stakeholders
  • Familiarity with the higher education landscape and academic structures
  • Organized, analytical, and comfortable presenting data-driven insights
  • Passion for supporting students and driving meaningful learning outcomes

What We Offer
  • $75,000 - $150,000 Base Salary + Bonus incentives
  • 100% employer paid Medical, Dental, and Vision Insurance
  • 75% dependent coverage
  • A high-growth, mission-driven team focused on transforming how students learn