Beverly Hills, CA · On-site
$75K - $150K/yr
Drive renewals and expansions through relationship-building and value demonstration What We're Looking For * 3+ years of experience in Customer Success, Account Management, or EdTech services
Beverly Hills, CA · On-site
$75K - $150K/yr
Drive renewals and expansions through relationship-building and value demonstration What We're Looking For * 3+ years of experience in Customer Success, Account Management, or EdTech services
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
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Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Fontana, CA · On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Fontana, CA · On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
$50K - $70K/yr
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...
$50K - $70K/yr
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
San Jose, CA · On-site
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...
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San Jose, CA · On-site
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and ...
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and ...
San Jose, CA · Hybrid
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...
San Jose, CA · Hybrid
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
$130K - $140K/yr
Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...
$130K - $140K/yr
Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...
Los Angeles, CA · On-site
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Los Angeles, CA · On-site
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Company Description Test description We are excited to invite a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a key member of our ...
Company Description Test description We are excited to invite a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a key member of our ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
$75K - $150K/yr
Full-time
Medical, Dental, Vision
Posted 11 days ago
