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Jobhire

USA Fractional CMO (b2c subscription)

Remote (EU/US preferred) Job Type: Contract / Part-time (with the possibility of transitioning to ... B2C subscription scaling track record with personal accountability ( MRR scale-up ). * Strategic ...

Palnar

SAP BRIM Consultant

... a fully remote capacity. This is an excellent opportunity for professionals with expertise in any BRIM module-whether it's Subscription Order Management (SOM), Convergent Charging (SAP CC ...

Mars Men

Retention Marketing Manager

Own execution and optimization of lifecycle marketing across email, SMS, and subscription ... Remote Work Environment - Our team is remote, offering full flexibility to work from home

Maxana

Senior Backend Engineer - Payments

Subscription billing Benefits * High-Impact Architecture Project * Executive Visibility * Competitive Contract Compensation * Flexible Remote Structure * Clear Scope, Clear Timeline * Long-Term ...

TRG Screen

Demand Generation Manager

Are you ready to be part of a dynamic team at the forefront of subscription spend management ... S. (remote), and will prioritize those located in the Eastern Time Zone, preferably outside of NYC.

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How much do subscription remote jobs pay per year?

As of May 31, 2026, the average yearly pay for subscription remote in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

More about Subscription Remote jobs
What cities are hiring for Subscription Remote jobs? Cities with the most Subscription Remote job openings:
What are the most commonly searched types of Subscription jobs? The most popular types of Subscription jobs are:
What states have the most Subscription Remote jobs? States with the most job openings for Subscription Remote jobs include:
What job categories do people searching Subscription Remote jobs look for? The top searched job categories for Subscription Remote jobs are:
Subscription Remote jobs near you
Infographic showing various Subscription Remote job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $127,031 per year, or $61.1 per hour.

Director Klaviyo Lifecycle Digital Marketing CRM

BluZinc

Miami, FL • On-site, Remote

$160K - $200K/yr

Other

Medical, Retirement

Posted 24 days ago

Job description

Job Description
Director of Subscriptions, Membership, Retention and Lifecycle Marketing Management (Klaviyo expert),USA Remote, D2C Online Training Courses, Coaching, Mobile App AI, and Consumer Packaged Goods (CPGs) already over $100M Revenue ready to expand into B2B Retail to Consumer via brick and mortar and those major retailers their Digital Marketplaces. Have you previously grown subscription membership to least 2M-3M or more customers?
Company Overview: Our client, a fast-growing, medium-sized global enterprise, specializes in delivering transformative D2C consumer goods and services with over 1M subscribers. Headquartered in the USA, the company's portfolio includes online training courses, coaching programs, mobile apps powered by AI, and innovative consumer packaged goods. With a strong focus on customer satisfaction and retention, they are seeking a strategic leader to drive subscription growth and enhance customer lifetime value.
Position Overview: The Director of Subscriptions, Membership, and Customer Retention will oversee strategies and execution to optimize subscription-based revenue streams and retain a loyal customer base. Reporting to the Chief Revenue Officer, this individual will collaborate across departments to ensure customer-centric growth and engagement strategies.
Key Responsibilities
Strategic Leadership:
  • Develop and implement subscription, membership, and retention strategies to meet or exceed revenue targets.
  • Analyze market trends and customer insights to design competitive and appealing membership offerings via web, social, mobile app, email. SMS, Chat for D2C, B2C, B2B Retail to Consumer

Customer Retention and Loyalty:
  • Create and execute customer retention plans, including loyalty programs, personalized communications, and rewards.
  • Monitor and improve key metrics such as churn rate, retention rate, and customer lifetime value.

Membership and Subscription Growth:
  • Drive subscription and membership sales through innovative pricing models, promotions, and bundling strategies.
  • Leverage data to identify upsell and cross-sell opportunities within the customer base.

Cross-Functional Collaboration:
  • Partner with Marketing, Sales, Product, and Customer Support teams to deliver seamless customer experiences.
  • Coordinate with technology teams to ensure platforms support subscription and retention initiatives effectively.

Performance Analytics:
  • Use advanced analytics to track subscription growth, retention, and engagement.
  • Provide actionable insights and recommendations to executive leadership.

Team Leadership:
  • Build and manage a high-performing team focused on subscription management and customer retention.
  • Foster a culture of innovation, collaboration, and customer obsession.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred.
  • 8+ years of experience in subscriptions, memberships, or customer retention roles, preferably in D2C industries.
  • Proven track record of driving subscription revenue growth and improving customer retention metrics.
  • Strong understanding of digital marketing, Klaviyo expert, CRM tools, and customer segmentation strategies.
  • Analytical mindset with expertise in leveraging data to drive decisions.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience in AI-powered mobile apps, downloads or CPG sporting goods is a plus.
Benefits:
  • Competitive salary and performance-based bonuses.
  • Flexible working arrangements (remote).
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Professional development and growth opportunities.
  • Vibrant company culture with a focus on innovation and work-life balance.

Next Steps:
If you meet the above criteria and are interested in this exceptional opportunity, please apply. Jonathan Pearson, CEO of BluZinc, will review your application and arrange a call with you within days, provided your career history aligns with this unique role.
Take the next step to elevate your career and make an extraordinary impact.

Apply