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Subscription Remote Jobs in Connecticut (NOW HIRING)

Sagard

Associate, Investor Relations

Greenwich, CT · On-site +1

$115K - $140K/yr

Tue-Thu in office, Mon/Fri optional remote). This is a highly visible, hands-on role with broad ... Support in onboarding, subscription document, AML/KYC, and capital call processes for new and ...

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Subscription Remote information

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What are the most commonly searched types of Subscription jobs in Connecticut? The most popular types of Subscription jobs in Connecticut are:
What are popular job titles related to Subscription Remote jobs in Connecticut? For Subscription Remote jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Subscription Remote jobs in Connecticut look for? The top searched job categories for Subscription Remote jobs in Connecticut are:
What cities in Connecticut are hiring for Subscription Remote jobs? Cities in Connecticut with the most Subscription Remote job openings:
Subscription Remote jobs near you
Infographic showing various Subscription Remote job openings in Connecticut as of July 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Remote job distribution.

Senior Director, Digital Sales - Residential Products

Sales and Marketing

Stamford, CT • On-site, Remote

Full-time

Re-posted 13 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you passionate about shaping the future of how customers connect with internet and TV services online? As a Senior Director, Digital Sales Residential Products at Spectrum, you’ll spearhead residential eCommerce sales strategy, execution, and outcomes on Spectrum.com, overseeing the complete sales journey and a dynamic team dedicated to driving measurable results. Your leadership will directly influence the growth and success of Spectrum’s digital sales channels.


How You’ll Make an Impact

  • Direct all aspects of residential eCommerce sales performance for internet and TV on Spectrum.com, including revenue generation, conversion and bundling strategies
  • Oversee the digital sales profit and loss, including forecasting, budgeting and long-term planning to ensure commercial targets are achieved
  • Lead and align cross-functional teams—residential sales leaders, product managers, and external partners—toward common sales and delivery goals
  • Optimize the end-to-end online purchase experience, from product discovery to post-purchase engagement, ensuring seamless customer journeys and increased sales
  • Define and enhance bundle strategies, offer design, packaging and promotional efforts to maximize revenue and customer value
  • Direct Product Manager priorities to ensure Agile delivery accelerates speed, conversion, and monetization
  • Utilize AI and advanced analytics to improve targeting, personalization, conversion efficiency and deliver actionable insights for executive decision-making

Working Conditions

  • Office environment (four days onsite/one day remote)

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree or equivalent

Experience

  • 8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes.
  • 7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in complex environments.
  • 5+ years of demonstrated ability to lead senior, cross-functional teams with direct accountability for performance, execution, and results.
  • 5+ years of experience leveraging reporting, analytics, and data to inform product, technology, UX, and business stakeholders.
  • 7+ years of experience with customer-facing products or services
  • Telecommunications or similarly scaled, regulated industry experience preferred. 

Skills

  • Proven leadership in consumer digital sales with direct revenue accountability
  • Demonstrated ownership and management of consumer digital P&L
  • Ability to lead senior teams in a sales-focused, performance-driven environment
  • Experience managing Product Managers and aligning Agile delivery to commercial goals
  • Strong financial acumen and expertise in forecasting and executive communication
  • Practical application of AI and advanced analytics for sales optimization or planning
  • Skilled in optimizing high-volume residential digital acquisition funnels to improve conversion and reduce friction
  • Experience in digital merchandising, offer presentation, and checkout optimization for subscription-based residential services
  • Demonstrated ability to lead experimentation programs and convert learnings to commercial growth
  • Knowledge of pricing, promotions, bundling strategy, and measurement
  • Understanding of residential internet and video/streaming purchase journeys

Preferred Qualifications

Education

  • Master’s degree or MBA

Experience

  • Experience with large-scale eCommerce or subscription-based sales businesses
  • Experience scaling residential internet or TV/streaming sales in a digital-first environment
  • Experience optimizing bundles and packaging strategies to drive revenue, attach rates, and retention
  • Experience applying AI for forecasting, personalization, or conversion improvements
  • Experience in broadband, video, streaming, or subscription-based consumer services
  • Experience improving bundle take rates through offer design, journey optimization, and personalization

#LI-LB1
MST818 2026-73589 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree or equivalent

Experience

  • 8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes.
  • 7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in complex environments.
  • 5+ years of demonstrated ability to lead senior, cross-functional teams with direct accountability for performance, execution, and results.
  • 5+ years of experience leveraging reporting, analytics, and data to inform product, technology, UX, and business stakeholders.
  • 7+ years of experience with customer-facing products or services
  • Telecommunications or similarly scaled, regulated industry experience preferred. 

Skills

  • Proven leadership in consumer digital sales with direct revenue accountability
  • Demonstrated ownership and management of consumer digital P&L
  • Ability to lead senior teams in a sales-focused, performance-driven environment
  • Experience managing Product Managers and aligning Agile delivery to commercial goals
  • Strong financial acumen and expertise in forecasting and executive communication
  • Practical application of AI and advanced analytics for sales optimization or planning
  • Skilled in optimizing high-volume residential digital acquisition funnels to improve conversion and reduce friction
  • Experience in digital merchandising, offer presentation, and checkout optimization for subscription-based residential services
  • Demonstrated ability to lead experimentation programs and convert learnings to commercial growth
  • Knowledge of pricing, promotions, bundling strategy, and measurement
  • Understanding of residential internet and video/streaming purchase journeys

Preferred Qualifications

Education

  • Master’s degree or MBA

Experience

  • Experience with large-scale eCommerce or subscription-based sales businesses
  • Experience scaling residential internet or TV/streaming sales in a digital-first environment
  • Experience optimizing bundles and packaging strategies to drive revenue, attach rates, and retention
  • Experience applying AI for forecasting, personalization, or conversion improvements
  • Experience in broadband, video, streaming, or subscription-based consumer services
  • Experience improving bundle take rates through offer design, journey optimization, and personalization
Employment Type: Full Time

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