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Subscription Remote Jobs in Surrey, BC (NOW HIRING)

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Fully Remote (Canada or U.S.) Preferred Location: Canada's West Coast (Pacific Time preferred, but ... and subscription growth, to help guide marketing decisions. * Identify new growth opportunities ...

Subscription Remote information

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What cities near Surrey, BC are hiring for Subscription Remote jobs? Cities near Surrey, BC with the most Subscription Remote job openings:
Infographic showing various Subscription Remote job openings in Surrey, BC as of July 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Senior Product Manager, Mobility Postpaid Acquisition Team

TELUS

Vancouver, BC • Remote

Other

Re-posted 14 days ago


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

24th of 96 rated telecommunications companies


Job description

Description

Create better business outcomes with your analytical acumen and creativity

Our team and what we'll accomplish together

#LI-REMOTE

The Mobility Postpaid Acquisition Team resides within the Consumer Marketing organization. We lead new customer acquisition for TELUS and Koodo, developing pricing strategies across rate plans, device offers, bundling and other targeted initiatives. The team is also responsible for go-to-market planning and strategy, orchestrating how offers, tactics, and programs are brought to market across owned, direct, and digital sales channels.

What you'll do

  • Design and implement immediate and long-term offer strategies and programs for TELUS and Koodo, demonstrating full end-to-end ownership of rate plan pricing, promotions, and overall offer portfolios
  • Deep performance data and KPIs analysis to synthesize and build compelling narratives about our strategic direction, outcomes of tactical activities, and forward-looking planning to diverse audiences, including senior/executive leadership
  • Drive complex initiatives to enhance and expand product marketing capabilities
  • Build strategic responses to evolving competitive landscapes
  • Collaborate with cross-functional teams to launch impactful offers, merchandising, and customer-facing positioning
  • Evaluate results and partner with channels to refine offers and uncover new growth opportunities
Qualifications

What you bring

  • Proven track record in marketing, product management, or related fields, demonstrating success in managing multiple programs
  • Exceptional storytelling skills, distilling complex concepts into clear, compelling narratives
  • Ability to interpret data and trends into actionable insights
  • Collaborative spirit, with experience partnering across functions to drive initiatives forward (such as marketing, sales, finance)
  • Embraces a culture of continuous learning and improvement, with a proven ability to pivot based on new information
  • Bachelor's degree in Business, Marketing, or a related discipline

Nice-to-haves

  • MBA or advanced degree in Business, Marketing, Strategy, or related field
  • Experience with pricing strategy and revenue management in telecommunications or subscription services
  • Familiarity with digital marketing tools, analytics platforms, and marketing automation systems used in omnichannel GTM execution
  • Knowledge of agile product development methodologies and experience applying them to marketing and GTM planning processes

What TELUS employees say

Pay

Hours and flexibility

Workplace

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