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Subrogation Representative Jobs (NOW HIRING)

Machinify

Subrogation Customer Support Specialist

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deployed by over 85 health plans, including many of the top 20, and representing more than 270 ... About the Opportunity Subrogation Research and Creation Specialists handle inbound calls ...

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Subrogation Representative information

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How much do subrogation representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for subrogation representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a subrogation representative?

A Subrogation Representative is responsible for recovering funds from third parties who are liable for insurance claims paid by their company. They investigate claims, assess liability, and negotiate settlements with responsible parties or their insurers. This role requires strong analytical, negotiation, and communication skills to ensure successful recovery while maintaining positive relationships with involved parties. Subrogation Representatives often work in industries such as insurance, healthcare, and finance.

What are some typical challenges subrogation representatives face in their daily work?

Subrogation Representatives frequently encounter challenges such as locating third parties responsible for losses, managing complex or disputed claims, and negotiating recoveries with individuals, attorneys, or other insurers. Balancing a high-volume caseload while ensuring accuracy and regulatory compliance can also be demanding. However, these challenges offer valuable experience in problem-solving and negotiation, providing excellent opportunities for professional growth in insurance claims and legal recovery processes. Team collaboration and support from experienced managers often help Subrogation Representatives navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a subrogation representative?

To thrive as a Subrogation Representative, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, case tracking systems, and occasionally legal research tools is typically required. Excellent negotiation, written communication, and analytical skills help you stand out in efficiently resolving subrogation cases and building rapport with involved parties. These abilities are crucial for successfully recovering funds and maintaining effective relationships with clients, insurers, and third parties.

How to become a subrogation representative?

To become a subrogation representative, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in fields like insurance, law, or business. Relevant skills include strong communication, negotiation, and analytical abilities, and experience with insurance claims or legal processes can be beneficial. Certification programs in insurance or claims management may enhance job prospects.
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Subrogation Representative jobs near you
Infographic showing various Subrogation Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Subrogation Customer Support Specialist

Machinify

Remote

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
About the Opportunity
Subrogation Research and Creation Specialists handle inbound calls, initiating new files, and identifying potential Subrogation claims. This role requires strong communication, analytical thinking, and attention to detail to ensure accurate file setup, effective documentation, and early recognition of recovery potential.
What you'll do
  • Answer inbound ACD call line and provide prompt, professional customer service to members and insurance companies.
  • Create new claim files with accurate and complete information.
  • Regularly accesses client systems to gather information used to create inventory.
  • Uses multiple computer systems to review claim data and work efficiently.
  • Will be available to work the hours of 9a - 6p, 10a -7p or 11am - 8pm EST times.

What experience you bring (Role Requirements)
  • High School diploma, GED, or equivalent combination of education and experience in the health insurance, legal, property and casualty or related fields is preferred.
  • Professional communication skills
  • Strong analytical skills, attention to detail and ability to adapt to new tasks
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Word and Excel proficiency required

What Success Looks Like...
After 3 months
You will have a strong understanding of the role.
You begin building relationships and collaborating with peers.
You develop effective time and priorities management.
You receive initial feedback about your performance and are using it to improve.
You've gained confidence in your abilities and are starting to feel more comfortable in your role.
After 1 year
You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency.
You have established a strong network of internal relationships and are recognized as a key collaborator.
You've been entrusted with greater responsibility indicating the company's confidence in your abilities.
You see opportunities for career progression and personal development.
Pay range: $25.00/hour with quartelty bonus opportuntiy. This is a non-exempt position.
What's in it for you
  • PTO, Paid Holidays, and Volunteer Days
  • Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
  • Tuition Reimbursement
  • Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
  • Remote and hybrid work options

Equal Employment Opportunity at Machinify
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/

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