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Title: Student Ambassador

Position Type: Workstudy

College: Red Rocks Community College

Division: Student Affairs

Department:

Campus: RRCC Lakewood Campus

Location: Lakewood

Salary Range: $18.81 - $19.31 / hour

Job Summary:

The Admissions and Outreach Department at RRCC is seeking a Student Ambassador to provide quality customer service to prospective students and their families through campus tours, information sessions, open houses, enrollment and registration assistance, student panels, and outreach events. Student Ambassadors serve as the first point of contact for the college by responding to questions, giving directions from information desks on campus, mailing information, maintaining a database of prospective students, and making outbound phone calls to current and future students. General duties include assisting with the planning and implementation of campus tours and events hosted by Admissions & Outreach; attending student events, ambassador meetings, and professional development workshops or trainings as required; maintaining professional attire while on duty (specific attire will be provided for special events); and occasionally working special events that may take place outside of normal business hours.
This position reports to the Information Desk Supervisor/Administrative Assistant III. The work schedule for this position is during the Information Desk hours of Monday-Thursday from 8 am to 6 pm, Friday from 9 am to 5 pm, and Saturday from 9 am to 4 pm, (priority is given to covering Monday-Friday), at the Lakewood campus location. May require hours outside of normal work schedule.
This is a student employee position. This position may work up to 20 hours each week while class is in session and up to 28 hours each week during academic breaks or breaks between terms while an RRCC student, depending on class schedule, need, and budget availability. Student employees are enrolled and contribute to a TIAA-CREF account when enrolled in less than six credits.

Students who qualify for work study or student hourly employment are encouraged to apply.
This posting is open and continuous to accept applications on a semester basis. Only individuals selected to interview will be contacted.

Required Knowledge, Skills & Abilities:

• Willingness to expand knowledge and skills related to inclusion and diversity
• Good communication, organizational, and attention to detail skills.
• Ability to proficiently use Microsoft Office suite products such as Word, Excel, and Outlook.
• Ability to work independently and exercise good judgment.
• Demonstrated commitment to fostering an inclusive working and learning environment.

Required Qualifications

For work study employment:
1. Must be an RRCC student and have been granted a work study award for the semester the student is seeking employment and maintain eligibility.
2. Must be enrolled in at least half-time (6 credit hours) and meet Satisfactory Academic Progress for all credit hours.

3. Must have completed at least one semester at Red Rocks Community College and maintain a cumulative GPA of 3.0 or higher.

For student hourly employment:
1. Must be an RRCC student and enrolled in at least half-time (6 credit hours).

2. Must have completed at least one semester at Red Rocks Community College and maintain a cumulative GPA of 3.0 or higher.
Other Required Qualifications
1. Must have a commitment to equity and quality customer service and the ability to interact and communicate effectively in oral and written form with individuals from diverse backgrounds.
2. Ability to maintain confidentiality.
3. Experience using Microsoft Office Suite (Word, Excel, Outlook PowerPoint) and have advanced computer skills and experience with virtual meeting platforms (Zoom/Webex etc.).
4. Must be reliable, punctual and have a good work ethic.
5. Must be a self-starter with time-management skills and a strong attention to detail.
6. Ability to work from campus (Lakewood campus location) and be eligible for student employment.

Preferred Qualifications

• Public speaking skills are preferred.
• Be able to provide at least one letter of recommendation if requested and be able to demonstrate active campus involvement.

Physical & Cognitive Demands:

The following are some of the physical and cognitive demands commonly associated with this position.

• Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
• This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.

To Apply
All applicants must submit:
1. Resume
2. Detailed letter of interest (cover letter) addressing the job announcement.

Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered.

If you have questions regarding this position, please contact Yvonne Pepping, Administrative Assistant III, at Yvonne.Pepping@rrcc.edu, or at 303.914.6130.

Advertised Hourly Pay
The hourly pay for this position is $18.81 - $19.31 per hour commensurate with education and experience. This is a part-time, FLSA non-exempt position. This position may work up to 20 hours each week while class is in session and up to 28 hours each week during academic breaks or breaks between terms while an RRCC student, depending on need and budget availability. This position has been exempted from the State Classified System.

Benefits

Medical insurance is offered to instructors and other variable hour employees who have worked, on average, at least 30 hours per week in a 12-month period. RRCC/CCCS uses an initial 12-month measurement period to determine medical benefit eligibility, and a 12-month standard measurement period. Student employees are limited to working no more than 20 hours a week when classes are in session, and may work up to 28 hours a week, during academic breaks or breaks between terms at the discretion of the college, and non-classified hourly and temporary staff are limited to 28 hours in a workweek, depending on budget and need. Additional information about medical insurance, and Life and Disability benefit information can be found at the CCCS Employee Benefits site under “Instructor & Variable Hour Employee Benefit Information.”
Sick leave is granted in accordance with SB20-205, Sick Leave for Employees, accrued at one hour of paid sick leave for every 30 hours worked, up to a maximum of 48 hours per year.
Instructors and non-student hourly are required to contribute to Colorado PERA at a fixed percentage of their salary and do not contribute to Social Security. RRCC/CCCS student employees are not eligible to participate in PERA. RRCC/CCCS offers three tax-deferred investment plans, including 401(k), 403(b) and 457. Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP). State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources. Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.
Notice to all Applicants
Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.

• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.

RRCC/CCCS is an Equal Opportunity Employer
Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at https://www.rrcc.edu/disclaimers-and-legal-notices.
We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.
Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.
For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please visit: https://www.rrcc.edu/campus-police.