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Student Support Advisor Jobs in Tennessee (NOW HIRING)

TNBR Careers

Student Worker: Peer Mentor

Memphis, TN · On-site

SWTCC - Multiple Campus Locations Job Summary Peer Mentors support first-time freshmen with a high ... Encourages first-semester students and reentry students to utilize tutoring, advising, career ...

CUMBERLAND UNIVERSITY

Academic Coach

Lebanon, TN · On-site

Executive Director of Student Support GENERAL JOB FUNCTION To serve as an Academic Advisor to Cumberland's highest risk incoming freshmen. Help undergraduate students navigate CU systems. Teach at ...

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Student Support Advisor information

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How much do student support advisor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for student support advisor in Tennessee is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Student Support Advisor vs Academic Counselor?

AspectStudent Support AdvisorAcademic Counselor
Required CredentialsTypically a bachelor's degree in education, counseling, or related fieldUsually a bachelor's or master's degree in counseling, psychology, or education
Work EnvironmentEducational institutions, student services officesSchools, colleges, universities, student support centers
Employer & Industry UsageUsed across schools and universities to support student successCommonly found in academic institutions providing guidance on coursework and career paths

While both roles support students, a Student Support Advisor primarily focuses on overall student well-being and resource navigation, whereas an Academic Counselor emphasizes academic planning and course guidance. Both roles are vital in educational settings but serve different aspects of student support.

What are the key skills and qualifications needed to thrive as a student support advisor, and why are they important?

To thrive as a Student Support Advisor, you need a background in education, counseling, or social work, often supported by a relevant degree or certification. Familiarity with student information systems, case management software, and FERPA compliance is typically required. Excellent interpersonal communication, problem-solving abilities, and cultural sensitivity help build trust and effectively support diverse student populations. These skills ensure students receive personalized guidance and resources, contributing to their academic success and well-being.

What skills do you need to work in student support services?

Student Support Advisors need strong communication and interpersonal skills to effectively assist students. They should also have problem-solving abilities, patience, and knowledge of student services or counseling practices; familiarity with relevant software tools can be beneficial. These roles often require empathy, organizational skills, and the ability to handle sensitive information.

What do you need to become a student support advisor?

To become a student support advisor, candidates typically need a relevant bachelor's degree such as education, counseling, or social work. Strong communication, interpersonal skills, and experience working with students or in educational settings are also important. Some roles may require certifications or training in counseling or student services.

How does a student support advisor typically collaborate with faculty and other campus departments to assist students?

Student Support Advisors often work closely with faculty, academic departments, and other support services to provide comprehensive assistance to students. They may coordinate meetings to discuss students' academic progress, participate in intervention teams for at-risk students, and connect students with resources such as counseling, tutoring, or financial aid. This collaboration ensures that students receive holistic support, and advisors often serve as a central point of contact, advocating for students' needs across campus. Regular communication and teamwork are essential parts of the role, helping to create an inclusive and supportive learning environment.

What is a student support advisor?

Student Support Advisors are professionals who assist students in navigating academic and personal challenges throughout their education. They provide guidance on academic planning, connect students to campus resources, and offer support for issues such as time management, mental health, and career development. Their goal is to help students succeed by offering individualized support and connecting them with the tools and services they need to thrive.

What are popular job titles related to Student Support Advisor jobs in Tennessee?

For Student Support Advisor jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Student Support Advisor jobs in Tennessee look for?

The top searched job categories for Student Support Advisor jobs in Tennessee are:

What are popular job titles related to Student Support Advisor jobs in TN?

For Student Support Advisor jobs in TN, the most frequently searched job titles are:

Student Support Advisor jobs near you
Infographic showing various Student Support Advisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,633 per year, or $19.5 per hour.

Student Worker: Peer Mentor

The Tennessee Board of Regents

Memphis, TN • On-site

Full-time

Re-posted 10 days ago

Job description

Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Student Worker: Peer Mentor
Employee Classification: Other
Institution: Southwest Tennessee Community College
Department: Student Success
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
Peer Mentors support first-time freshmen with a high school GPA of 2.2 or lower, as well as students returning from academic suspension or after a stop-out period, by providing mentorship, structured engagement, and opportunities that promote academic and personal success. They assist first-time freshmen in transitioning to college life, navigating campus resources, and developing the skills necessary for persistence and degree completion.
For reentry students, Peer Mentors facilitate academic reintegration, connect them with relevant campus resources, and help them develop effective strategies for achieving their educational goals.
Job Duties
  • Reports to the Assistant Director of the Office of Student Success.
  • Works with the Student Success Navigators and Re-entry Coaches.
  • Provides mentorship and engagement for students in the Saluqi Scholars Program and the Welcome Back Program.
  • Facilitates peer-to-peer engagement through structured check-ins, inviting mentees to attend study groups, workshops, and Success Hub events to build academic confidence.
  • Staffs the Success Hubs, offering peer-to-peer academic support and connecting students to campus resources.
  • Participates in departmental call campaigns to engage unregistered students, assist with enrollment hurdles, and support retention goals.
  • Assists with New Student Orientation, Saluqi Scholars Convocation, Welcome Back Orientation, and other OSS programming/events.
  • Facilitates peer-led workshops, study groups, and classroom presentations on academic success strategies, including time management, professional communication, effective study skills, note-taking, goal setting, digital literacy, etc.
  • Encourages first-semester students and reentry students to utilize tutoring, advising, career services, and other wrap-around services.
  • Participates in ongoing training and professional development for Peer Mentors.
  • Participating in On-Going Training and Leadership Development through:
    • Student Leadership and Engagement opportunities
    • Career Services Professional Development
    • Office of Student Success workshops
  • Other duties as assigned.

Minimum Qualifications
  • Currently enrolled student at Southwest Tennessee Community College.
  • Minimum institutional GPA of 3.0. O
  • Completed at least 12 credit hours at Southwest.
  • Strong communication and leadership skills.
  • Ability to build peer relationships and mentor first-semester and/or reentry students.
  • At least two terms (including summer) remain until graduation.
  • Must be in good academic and behavioral standing.

Preferred Qualifications
  • Experience in mentoring, tutoring, or leading student engagement activities.
  • Familiarity with campus resources and student success strategies.
  • Experience working with a Customer Relationship Management (CRM) platform such as Slate.
  • Prior participation in the Saluqi Scholars Program or other student support initiatives.

Knowledge, Skills, and Abilities
  • Understanding of campus resources and student support services.
  • Ability to facilitate study groups and peer-led workshops.
  • Effective communication and leadership skills.
  • Strong time management and organizational skills.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
  • Resume
  • Cover letter
  • Unofficial Transcripts

A summary of our benefits can be found below:
https://www.southwest.tn.edu/hr/benefits-overview.php
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy .

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