Student Support Advisor Jobs in Georgia (NOW HIRING)

About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Assesses and advises students regarding information, procedures and academic requirements of programs within the Southern Polytechnic College of Engineering & Engineering Technology. Provides academic guidance and program information to students in the Southern Polytechnic College of Engineering & Engineering Technology. Assists students in exploring careers, evaluating academic abilities, and setting goals.
Responsibilities
KEY RESPONSIBILITIES*:
1. Provide high-quality academic advising services to current and prospective KSU students
2. Develops multi-semester degree planning following major curriculum guidelines, aligns students¿ academic interests and aptitudes with appropriate professional goals
3. Connects students with appropriate academic and non-academic student services that promote their success, and maintaining thorough and accurate documentation of individual advising sessions
4. Meets formally with students to develop meaningful connections
5. Attends and participates in advising sessions for new and incoming students, both at orientation and in pre-orientation advising sessions with students and families
6. Participates in college or institutional student success initiatives
7. Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc.
8. Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc.
9. Monitors and documents the retention, progression, and graduation of students within the assigned population, and offer proactive outreach to the assigned populations within the appropriate system
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education
Required Experience
One (1) year of experience in a student success or support related role
Preferred Qualifications
Additional Preferred Qualifications
Experience in a higher education setting
Demonstrated commitment to academic advising as a key component of student success, as evidenced by prior experiences, such as peer leadership, student affairs leadership, peer advising, or curriculum design, letters of recommendation, and interview(s)
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Knowledge, Skills, & Abilities
ABILITIES
Able to access and maintain confidential student information
Able to interact effectively with students
Able to work evenings and weekends to support College initiatives, events and/or activities
Able to deal with multiple tasks or projects at one-time meeting assigned deadlines
KNOWLEDGE
Participates in ongoing professional development activities that enhance academic advising outcomes
SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Banner, Electronic Records Management systems, EAB, Microsoft Office Suite, and other systems related to student support)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.
Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf