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Remote Student Services Jobs in Georgia (NOW HIRING)

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Remote Student Services information

What is the difference between Remote Student Services vs Remote Academic Advising?

AspectRemote Student ServicesRemote Academic Advising
CredentialsTypically requires a bachelor's degree, customer service skillsRequires a bachelor's degree, knowledge of academic policies
Work EnvironmentRemote, often in educational institutions or student support centersRemote, usually within colleges or universities
Employer & IndustryEducational institutions, student support servicesColleges, universities, academic departments
Search & Comparison IntentPeople comparing roles in student support and servicesIndividuals seeking academic guidance roles

Remote Student Services and Remote Academic Advising both serve students remotely but focus on different areas. Remote Student Services covers a broad range of support functions like enrollment, financial aid, and general student assistance. Remote Academic Advising specifically involves guiding students academically, helping with course selection and degree planning. While they share similar credentials and work environments, their primary functions differ, making each role unique within the educational support ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Student Services professional, and why are they important?

To thrive as a Remote Student Services professional, you need a background in education, counseling, or a related field, along with experience in student support or advising. Familiarity with learning management systems (LMS), virtual communication platforms, and student information databases is typically required. Strong interpersonal skills, problem-solving abilities, and clear written communication set top performers apart in this role. These skills and tools are crucial for effectively supporting students' academic journeys and ensuring positive outcomes in a virtual environment.

What are Remote Student Services?

Remote Student Services are support resources and programs provided to students virtually, rather than in person. These services may include academic advising, counseling, career guidance, technical support, tutoring, and access to library resources, all delivered over the internet. They are designed to help online or distance learners succeed academically and personally, ensuring they receive the same level of support as on-campus students. Remote Student Services often use video conferencing, chat, email, and online platforms to connect with students.

What are some common challenges faced by professionals in Remote Student Services, and how can they be addressed?

Professionals in Remote Student Services often encounter challenges such as building rapport with students virtually, ensuring prompt communication across time zones, and maintaining student engagement without face-to-face interaction. To address these issues, it's helpful to utilize multiple digital communication platforms, set clear response time expectations, and proactively schedule check-ins with students. Collaborating closely with academic advisors, faculty, and technical support teams also ensures that students receive comprehensive assistance and feel supported throughout their remote learning experience.
What are the most commonly searched types of Student Services jobs in Georgia? The most popular types of Student Services jobs in Georgia are:
What are popular job titles related to Remote Student Services jobs in Georgia? For Remote Student Services jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Remote Student Services jobs? Cities in Georgia with the most Remote Student Services job openings:
Infographic showing various Remote Student Services job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Experienced Student Loan Staff (Remote)

Transworld Systems Inc.

Augusta, GA • Remote

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

59th of 70 rated call and contact centers


Job description

Overview

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position.

Compensation: $18-25/hour based on experience 

 Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
  • Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications
  • High School diploma or equivalent
  • Access to high-speed internet required.
  • 2+ years' experience with Tuition or Private Student Loan Collections 
  • FDCPA knowledge 
  • Professional phone etiquette and solid negotiating skills.
  • Positive attitude and strong customer service aptitude.
  • Ability to problem solve and multitask.
  • Willingness to maintain confidentiality.
  • Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
  • Ability to exchange accurate information effectively over the phone.

 


For Remote Positions:
 The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

  Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. 

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • High School diploma or equivalent
  • Access to high-speed internet required.
  • 2+ years' experience with Tuition or Private Student Loan Collections 
  • FDCPA knowledge 
  • Professional phone etiquette and solid negotiating skills.
  • Positive attitude and strong customer service aptitude.
  • Ability to problem solve and multitask.
  • Willingness to maintain confidentiality.
  • Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
  • Ability to exchange accurate information effectively over the phone.

 


For Remote Positions:
 The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

  Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. 

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Transworld Systems Inc. employees say

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