Student Success Advisor Jobs in New Jersey (NOW HIRING)

Job Announcement
Position Information
Position Title
Student Services Specialist/Social Worker
Campus
Cranford
Department
Dean of Students
Full-time, Part-time, Adjunct
Full Time
Exempt or Non-Exempt
Exempt
Regular,Temporary, or Grant
Regular
General Description
The Student Services Specialist/Social Worker is responsible for consulting with students in crisis campus-wide and coordinating and making necessary referrals to community resources. The position reflects a College and Divisional commitment to increase the awareness of mental and physical health conditions by communicating with staff, parents, and students in order to help facilitate student success. This position will work in close collaboration with the Dean of Students and Coordinator of Services for Students with Disabilities, as well as Public Safety, and the campus CARE team in conjunction with Trinitas Regional Medical Center in order to effectively consult with students who have complex mental and physical health challenges in order to coordinate off campus referrals as needed, crisis services, and ensuring appropriate level of care is provided.
In addition to Social Worker responsibilities, the Student Services Specialist is responsible for resolving registration issues related to advising, testing, and any other registration related issues. Student Services Specialist offers the unique advising capabilities to students seeking career advice or guidance for transfer or dual/joint admission programs. The Specialist develops programs to address student retention goals and supporting student workshops. The Specialist measures, and may develop measurements for, student learning and outcomes.
Characteristics, Duties, and Responsibilities
• Consult with students who have complex mental and physical health challenges and coordinate off campus referrals for necessary resources.
• Coordinate appropriate level of treatment for students in crisis with Trinitas Regional Medical Center and/or other necessary referring agencies.
• Consults and communicates with staff, students, and parents, or designated emergency contacts and assigned key campus partners regarding appropriate services, access, and care for students.
• Serve as the referral coordinator and provide referrals to necessary resources off campus.
• Maintain and sustain campus food pantries and devise methods of food acquisition for the pantry.
• Provide linkage for students to various social services; including cash assistance (TANF), food stamps, housing, utility assistance, occupational training, Medicaid, and child support resources.
• Develop and provide outreach programs (e.g. presentations, trainings, seminars, and workshops) on mental health related topics for faculty, staff, and students.
• Develop and provide campus training activities on the topics of drug and alcohol awareness, VAWA, and crisis intervention.
• Maintain current procedures for assisting students in crisis. This includes ensuring that all department and college staff are trained in crisis management procedures.
• Serve on campus CARE team.
• Provides proactive academic advising for the FTFT cohort including transfer advising.
• Provides academic advising to students including transfer articulation and dual/joint admissions agreements.
• Develops student learning/development outcomes measures for Advising and Student Development goals and objectives; collects appropriate data; and completes assessments of results assigned; recommends modifications to existing services based on outcomes.
• Prepares reports and studies containing findings and recommendations for the review, information, and assistance of the student service division.
• Serves on ad hoc committees as required.
• Provides data on area usage and materials needed for the unit budget.
• Maintains records/data regarding services as directed.
• Performs related responsibilities as assigned by supervisor or designee.
Education Requirements
• Master's Degree in Social Work required.
• LSW certification is preferred.
Experience
• Two (2) years' experience in college counseling and academic advising or equivalent preferred.
Competencies and Skills Required
• Bilingual preferred.
• Excellent customer service, oral and written communication skills, including ability to communicate effectively with a diverse external community and a diverse campus community.
• Experience with student information systems in a student development/student affairs capacity.
• Proficiency with MS office products including Excel and Access and web page development and maintenance.
• Analytical and problem-solving skills.
• Valid driver's license and access to an automobile.
• Must be a "quick study" in order to quickly grasp knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize.
• Ability to collaborate with others.
• Commitment to student service and a diverse population.
Physical Demands and Work Environment
• This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.
Salary
$62,269-$65,000
Additional Information
UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment
Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Posting Detail Information
Open Date
04/23/2026
Close Date
Open Until Filled
Yes