Student Success Advisor Jobs in Indiana (NOW HIRING)

The Office of Enrollment Management (OEM) at Indiana University (IUB) Bloomington is dedicated to attracting, enrolling, and supporting a community of talented students from Indiana, across the nation, and around the world. OEM integrates strategic planning, data-informed decision-making, and collaborative partnerships across campus to create a seamless student experience from first contact through graduation. Through its units Admissions, Scholarships, the Registrar, Student Financial Assistance, Student Central, Orientation and Enrollment Programs, Retention, Planning and Research, Enrollment Marketing and Communications, Administration and Fiscal Affairs, and Development OEM advances the university's mission by fostering access, belonging, and student success while upholding Indiana University (IU) Bloomington's tradition of academic excellence and public service.
The Office of Admissions (ADMS) is the front-facing department to the public for undergraduate recruitment for the Indiana University Bloomington campus. The Office of Admissions is responsible for recruiting the freshman class each year, counseling prospective students and their families about the admissions process, providing accurate information to the public about our recruiting requirements and standards, and marketing Indiana University Bloomington.
Job Summary
The Student Transition and Success Coordinator (STSC) will lead the development, coordination, and delivery of transfer advising and pathway support within Indiana University's IUBound initiative. Building on the proven success of the College Access Advising (CAA) model, this position focuses on mentoring, academic support, coaching, program planning and implementation, and other activities to contribute to the success of students for underserved students and particularly those from rural, low-income, and first-generation backgrounds who pursue transfer pathways to Indiana University.
Department Specific Responsibilities

• Works collaboratively with Ivy Tech Community College, IU regional campuses, partner high schools, the Center for Rural Engagement, Regional Opportunity Initiatives, and campus stakeholders to demystify the transfer process, improve academic preparation, increase transfer enrollment, and support timely bachelor's degree completion.
• Provide individualized and group advising to IUBound students pursuing transfer pathways, beginning in high school and continuing through degree completion.
• Work closely with IUBound advisors and College Access Advising staff to align advising strategies and identify students who would benefit from transfer pathway support.
• Guide students through transfer timelines, application processes, and enrollment steps, ensuring clarity around expectations and milestones through transfer-focused programming.
• Advise students on transferable coursework, credit accumulation, and course alignment to reduce excess credit loss and time-to-degree.
• Support major exploration and decision-making, helping students understand the academic and financial implications of major choice in the transfer process.
• Collaborate with campus advising units, admissions, financial aid, and academic departments to ensure consistent, student-centered transfer messaging.
• Provide targeted support for students entering structured pathway programs such as Hoosier Link, Verto, and other articulated transfer options.
• Develop and manage a dedicated transfer track within IUBound, integrating early transfer planning into the broader college readiness model.
• Create, implement, and maintain the Finish IU Checklist, documenting all essential academic and administrative steps for successful transfer and graduation.
• Monitor and track program goals, transfer enrollment, and student outcomes, including transferable credits earned, transfer admissions, enrollment yield, persistence, and degree completion.
• Contribute to grant reports, internal assessments, and stakeholder presentations to communicate outcomes and inform continuous improvement.
• Manages a first-year undergraduate territory.
• Represents the university at on and off campus recruitment events such as daily campus visit information sessions, college nights and high school visits, manages recruitment resources, reviews applications, interprets admissions criteria, and makes admissions decisions.

General Responsibilities

• Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
• Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
• Integrates strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
• Identifies and develops partnerships for outreach to prospective students and influencers.
• Interprets academic policies and exercises authority and independent judgment.
• Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
• Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.
• May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.

Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required

• Bachelor's degree

Preferred

• Bachelor's degree in Education, Higher Education, Counseling, Student Affairs, Social Work, or a related field.

WORK EXPERIENCE
Required

• 2 years in admissions, higher education, marketing, or related field.

Preferred

• Demonstrated experience supporting underserved, rural, first-generation, and/or low-income student populations.
• Knowledge of transfer processes, articulation agreements, and financial aid systems.
• Strong communication, organization, and relationship-building skills.
• Experience working with community colleges, regional campuses, or statewide transfer systems.
• Familiarity with Indiana postsecondary systems, including Ivy Tech and ICHE transfer frameworks.
• Experience supporting grant-funded, data-driven, or large-scale student access initiatives.

SKILLS
Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Possesses excellent presentation skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Highly developed customer relations skills.
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance.

Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
This role requires some travel. This role will also require attendance at some night, and weekend events as needed.
Work Location
Bloomington, Indiana.
This position is eligible to work a hybrid schedule (mix between 1 day remote and 4 days in-person work), subject to change in the future based on university policy and business needs.
Advertised Salary
Up to $ 47,500.00 based on experience
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Admissions & Recruitment
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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