ZipRecruiter

Log In

2

Remote Student Services Jobs in Indiana (NOW HIRING)

next page

Showing results 1-20

All JobsRemote Student Services JobsRemote Student Services Jobs in Indiana

Remote Student Services information

See Indiana salary details

$7

$16

$22

How much do remote student services jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote student services in Indiana is $16.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Student Services vs Remote Academic Advising?

AspectRemote Student ServicesRemote Academic Advising
CredentialsTypically requires a bachelor's degree, customer service skillsRequires a bachelor's degree, knowledge of academic policies
Work EnvironmentRemote, often in educational institutions or student support centersRemote, usually within colleges or universities
Employer & IndustryEducational institutions, student support servicesColleges, universities, academic departments
Search & Comparison IntentPeople comparing roles in student support and servicesIndividuals seeking academic guidance roles

Remote Student Services and Remote Academic Advising both serve students remotely but focus on different areas. Remote Student Services covers a broad range of support functions like enrollment, financial aid, and general student assistance. Remote Academic Advising specifically involves guiding students academically, helping with course selection and degree planning. While they share similar credentials and work environments, their primary functions differ, making each role unique within the educational support ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Student Services professional, and why are they important?

To thrive as a Remote Student Services professional, you need a background in education, counseling, or a related field, along with experience in student support or advising. Familiarity with learning management systems (LMS), virtual communication platforms, and student information databases is typically required. Strong interpersonal skills, problem-solving abilities, and clear written communication set top performers apart in this role. These skills and tools are crucial for effectively supporting students' academic journeys and ensuring positive outcomes in a virtual environment.

What are Remote Student Services?

Remote Student Services are support resources and programs provided to students virtually, rather than in person. These services may include academic advising, counseling, career guidance, technical support, tutoring, and access to library resources, all delivered over the internet. They are designed to help online or distance learners succeed academically and personally, ensuring they receive the same level of support as on-campus students. Remote Student Services often use video conferencing, chat, email, and online platforms to connect with students.

What are some common challenges faced by professionals in Remote Student Services, and how can they be addressed?

Professionals in Remote Student Services often encounter challenges such as building rapport with students virtually, ensuring prompt communication across time zones, and maintaining student engagement without face-to-face interaction. To address these issues, it's helpful to utilize multiple digital communication platforms, set clear response time expectations, and proactively schedule check-ins with students. Collaborating closely with academic advisors, faculty, and technical support teams also ensures that students receive comprehensive assistance and feel supported throughout their remote learning experience.
What are the most commonly searched types of Student Services jobs in Indiana? The most popular types of Student Services jobs in Indiana are:
What are popular job titles related to Remote Student Services jobs in Indiana? For Remote Student Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Student Services jobs in Indiana look for? The top searched job categories for Remote Student Services jobs in Indiana are:
What cities in Indiana are hiring for Remote Student Services jobs? Cities in Indiana with the most Remote Student Services job openings:
Remote Student Services jobs near you

Academic and Finance Counselor I - Higher Education - Remote US

MSCCN

Indianapolis, IN • On-site, Remote

$21.63 - $24.04/hr

Full-time

Posted 2 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role is open to CONUS, AK and HI, but SC is specifically an excluded location.
Must have the below, plus all other requirements:
Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required.
Competitive applicants will have a background in academic advising in a university setting.
Hourly: $21.63 - $24.04
As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way.
Essential Functions:
  • Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way.
  • Provide personalized, student-centered support to help each learner stay on track toward their goals.
  • Manage your student caseload with care, using sound judgment and proactive communication.
  • Manage student Accounts Receivable, including document collection, student payments, and financial aid.
  • Monitor and facilitate voucher collection and submission for processing by the student finance team.
  • Facilitate appropriate referrals to other departments and campus resources.
  • Navigate multiple systems and reports to stay informed and ensure seamless student support.
  • Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service.
  • Handle escalated student concerns effectively, turning challenges into solutions.
  • Execute outreach and communication strategies that strengthen engagement and student success.
  • Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion.
  • Use coaching techniques to build strong relationships and motivate students toward graduation.
  • Offer creative ideas and resources that boost student satisfaction, persistence, and achievement.
  • Collaborate across departments to deliver a connected, positive student experience.
  • Share University updates, assist with departmental initiatives, and contribute to special projects.
  • Maintain consistent and reliable attendance to fulfill the requirements of this position.
  • Perform other duties as assigned.

Additional Qualifications/Responsibilities
Education & Experience:
Bachelor's degree preferred.
Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required.
Experience in a fast-paced, student or customer-focused environment preferred.
Background in academic advising and course enrollment within a college or university setting preferred.
Experience supporting online students preferred.
Experience with Financial Aid or Title IX regulations preferred.
Experience interpreting and ensuring compliance with federal regulations and guidelines preferred.
Experience in higher education and technology-driven environments preferred.
All skills, abilities, and education will be considered in determining minimum qualifications.
Competencies/Technical/Functional Skills:
Solid understanding of academic and business practices in an online learning environment.
Familiarity with University policies and procedures.
Strong customer service mindset with a genuine desire to help students succeed.
Team-oriented and collaborative, with the ability to build positive working relationships across departments.
Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations.
Skilled at de-escalating and resolving student concerns with professionalism and care.
Self-motivated and capable of working independently with minimal supervision.
Creative and logical problem solver who can think on their feet.
Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint).
Strong work ethic with flexibility, dependability, and a team-player attitude.
Knows when to seek guidance or escalate issues appropriately.
Strong communication and public speaking abilities.
Open to feedback, coaching, and adapting to change.
Able to prioritize tasks effectively in a fast-paced, dynamic environment.
Develops personal goals aligned with the university's mission, vision, and objectives.
Must be eligible to receive access to the National Student Loan Data System (NSLDS).
What We Offer

Apply