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Student Services Manager Jobs in Indiana (NOW HIRING)

POSITION OVERVIEW The Manager of Student Services (MSS) is responsible for supporting student culture and discipline throughout the school. Reporting to the Associate Director of Student Services ...

POSITION OVERVIEW The Manager of Student Services (MSS) is responsible for supporting student culture and discipline throughout the school. Reporting to the Associate Director of Student Services ...

Director of Student Services Compensation: $65,000 - $75,000 Department: CAP Deans Office About ... Manage the college scholarship program, plan and implement the college merit award and donor ...

This position is responsible for providing oversight and managing New Student Orientation programs and initiatives. Provides front-line customer service and intake processing for students. Provides ...

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Student Services Manager information

See Indiana salary details

$26.2K

$65.8K

$109.9K

How much do student services manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for student services manager in Indiana is $65,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a Student Services Manager do?

A Student Services Manager oversees and coordinates programs that support students outside of the classroom, such as counseling, academic advising, career services, and extracurricular activities. They work to enhance the student experience by ensuring resources and services are accessible and effective. Additionally, they may manage staff, develop policies, and address student concerns to foster a positive campus environment.

What are the key skills and qualifications needed to thrive as a Student Services Manager, and why are they important?

To thrive as a Student Services Manager, you need a solid background in higher education administration, student affairs, or counseling, usually supported by a bachelor’s or master’s degree in a related field. Familiarity with student information systems (like Banner or PeopleSoft), CRM platforms, and FERPA compliance is typically required. Strong interpersonal communication, leadership, and problem-solving skills help build trust with students and foster productive collaborations with faculty and staff. These competencies ensure effective student support, regulatory compliance, and the creation of a positive campus environment.

What is the difference between Student Services Manager vs Academic Advisor?

AspectStudent Services ManagerAcademic Advisor
Required CredentialsBachelor's degree; often experience in student affairs or counselingBachelor's degree; often in education, counseling, or related fields
Work EnvironmentHigher education institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageUniversities, colleges, student services departmentsAcademic departments, student support offices
Common Search & ComparisonStudent Services Manager vs Academic Advisor

The main difference is that Student Services Managers oversee broader student support programs and staff, focusing on overall student welfare, while Academic Advisors provide personalized academic guidance to students. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

How does a Student Services Manager typically collaborate with other departments to support student success?

A Student Services Manager often works closely with academic departments, counseling services, financial aid, and student organizations to create a supportive environment for students. This collaboration involves regular meetings to discuss student needs, coordinating events or workshops, and sharing resources to address academic and personal challenges. By fostering strong interdepartmental relationships, the manager ensures that students receive comprehensive support, helping them achieve their educational goals and enhance their overall campus experience.
What are the most commonly searched types of Student Services jobs in Indiana? The most popular types of Student Services jobs in Indiana are:
What cities in Indiana are hiring for Student Services Manager jobs? Cities in Indiana with the most Student Services Manager job openings:
Infographic showing various Student Services Manager job openings in Indiana as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,803 per year, or $31.6 per hour.
Student Services Coordinator

Student Services Coordinator

Indiana University

Bloomington, IN • On-site

Other

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago


Job description

Department-Specific Responsibilities

  • Responsible for the administrative functions of the Jacobs School of Music's Graduate Advising and Records Office, including providing support to the director of graduate studies, graduate academic advisors, and graduate recorder.
  • Serves as the first point of contact to all current and prospective graduate and diploma students and all related faculty and staff.
  • Screens phone calls, e-mails, and walk-in visitors to the office; greets visitors; provides information in response to inquiries; and researches problems, referring to other sources when necessary.
  • Assists with New Student Orientation and Continuing Student Registration, including walk-in advising when appropriate; and assists with graduation and academic standing procedures.
  • Schedules and prepares materials for Artist Diploma auditions
  • Maintains information in University systems and Access regarding the completion of master's, diploma, and doctoral student degree requirements, doctoral committees, doctoral minor fields, doctoral candidate registration, and artist diploma committees.
  • Proctors doctoral qualifying examinations
  • Liaises with University Graduate School, International Student Services, and Student Central and doctoral clerk.
  • Coordinates and assists with filing, scanning, and archiving of student records.
General Responsibilities
  • Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
  • Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
  • Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
  • Provides directions, support, and information to student organization representatives and other visitors to the department.
  • Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
  • May assist with ordering or creation of promotional materials for student organizations or departmental needs.
  • May provide guidance to other Student Services Coordinators.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
  • 2 years of in office environment, higher education, or related field.
SKILLS
Required
  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Highly thorough and dependable.
  • Demonstrates ability to maintain confidential information.
  • Demonstrates customer service skills.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU Bloomington campus.
This is an in-person position.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: Student Services
Job Family: Student Services Generalist
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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Telephone: 812-856-1234
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