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Student Services Associate Jobs in Virginia (NOW HIRING)

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Student Services Associate information

What does a student services associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What skills and qualifications are needed to thrive as a student services associate?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.

How does a student services associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What are the most commonly searched types of Student Services jobs in Virginia?

The most popular types of Student Services jobs in Virginia are:

What are popular job titles related to Student Services Associate jobs in Virginia?

For Student Services Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Student Services Associate jobs in Virginia look for?

The top searched job categories for Student Services Associate jobs in Virginia are:

What cities in Virginia are hiring for Student Services Associate jobs?

Cities in Virginia with the most Student Services Associate job openings:

Infographic showing various Student Services Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Associate Director, Student Involvement

Radford University

Radford, VA • On-site

$49K - $61K/yr

Full-time

Posted 9 days ago


Radford University rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

236th of 628 rated colleges and universities


Job description

Associate Director, Student Involvement
Job no: 55000585
Work type: Administrative & Professional Faculty
Location: Radford
Categories: Student Affairs / Services
Title: Associate Director, Student Involvement
Application Review Date: 9/14/2026
Campus Location: Radford City - Main Campus
Job Description
Reporting to the Director for Student Involvement, the Associate Director is responsible for supporting leadership development through the cultivation and creation of programs, workshops, and engagement opportunities that promote student learning in the areas of leadership and community engagement.
This position advises the Radford University Highlander Student Media, made up of The Tartan newspaper, the Beehive yearbook, Radio Free Radford, Radford On Camera (ROC) TV, Whim online magazine, and Exit 109 literary magazine and oversees the administrative aspects of these six student media organizations.
The Associate Director also serves as the advisor for the Club Programming Committee and oversee the process of funding $65,000+ dollars to support clubs and organizations.
The Associate Director works closely with the Director to coordinate signature departmental programs and initiatives including new student orientation (Quest), Welcome Weeks, Club Fairs, Family Weekend, and holiday and break special programming.
This position supervises two assistant directors and provides leadership for the department in the absence of the Director.
Required Qualifications
A demonstrated ability for collaboration, organization, and bold advancement of new initiatives; a demonstrated ability to work effectively with diverse constituent groups;
A strong understanding of the value of the role of student activities within a university environment and the ability to apply student development principles and learning outcomes theories;
Demonstrated application of effective assessment strategies, strong communication and marketing skills. Expertise in new student training techniques and leadership development;
An advanced degree or a combination of education, training, and experience equivalent to an advanced degree.
Professional working experience post-masters;
Strong interpersonal and creative problem-solving skills as well as community development competence, a collaborative approach, and a learning mindset are a must.
Preferred Qualifications:
Prior experience with developing and delivering targeted student programming initiatives. Building relationships and developing program buy-in across both internal and external constituent groups.
Experience with and knowledge of supervisory practices and principles; experience in recruiting, hiring, training, and managing employees;
Experience in managing multiple budgets and strong organizational skills in handling multiple priorities within established timelines;
Demonstrated efficient, effective, and engaging public speaking. Engagement with professional higher education associations (i.e. NASPA, ACUI, NACA, ACPA, AAC&U).
3-5 years post-masters experience in relevant areas of Student Affairs or a combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Is this position Grant Funded: No
Is this position restricted: No
Is this position 100% telework: No
Hours Per Week: 40
Months per Year: 12
Statement of Economic Interest Required: No
FLSA Status: Exempt
Work Classification: Administrative & Professional Faculty
Normal Work Schedule: M-F 8:00 -5:00, some evenings and weekends
Employee Classification: Professional - Lecturer
Department: Student Center Admin
Salary: $49,098 - $61,011, Commensurate with experience and qualifications.
Department Contact Name: Jen Rentschler
Department Contact Phone: 5408317276
Department Contact Email: jrentschler@radford.edu
Equal Opportunity Statement:
Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years' of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
Criminal Background Check Statement
Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.
Advertised: 25 Aug 2026 Eastern Daylight Time
Applications close:
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