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Student Financial Aid Assistant Jobs (NOW HIRING)

SOUTH COLLEGE

Financial Aid Officer

Atlanta, GA · On-site

... Assist students and parents with the completion of forms and documents required to secure ... Prepare and maintain financial aid files for each student receiving financial assistance. * Certify ...

SOUTH COLLEGE

Financial Aid Officer

Atlanta, GA · On-site

Financial Aid Officer Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision ... Assist students and parents with the completion of forms and documents required to secure ...

SOUTH COLLEGE

Financial Aid Officer

Carmel, IN · On-site

Financial Aid Officer Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision ... Assist students and parents with the completion of forms and documents required to secure ...

SOUTH COLLEGE

Financial Aid Officer

Carmel, IN · On-site

... Assist students and parents with the completion of forms and documents required to secure ... Prepare and maintain financial aid files for each student receiving financial assistance. * Certify ...

LHH US

Financial Aid Assistant

Columbia, MD

$22 - $23/hr

This role is responsible for maintaining accurate student records, assisting with financial aid ... * Assist with gathering and reviewing documentation necessary for Title IV eligibility and ...

LHH US

Financial Aid Assistant

Columbia, MD

$22 - $23/hr

This role is responsible for maintaining accurate student records, assisting with financial aid ... * Assist with gathering and reviewing documentation necessary for Title IV eligibility and ...

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How much do student financial aid assistant jobs pay per year?

As of Sep 13, 2026, the average yearly pay for student financial aid assistant in the United States is $65,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What does a student financial aid assistant do?

A Student Financial Aid Assistant helps students navigate the process of applying for and receiving financial aid, such as grants, scholarships, and loans. They assist with answering questions about eligibility, completing applications, and ensuring all necessary documentation is submitted on time. Additionally, they may help students understand their financial aid packages, maintain records, and provide general support to the financial aid office. Their role is essential in making higher education more accessible by guiding students through often complex financial aid processes.

What are the key skills and qualifications needed to thrive as a student financial aid assistant?

To thrive as a Student Financial Aid Assistant, you need strong organizational abilities, attention to detail, and knowledge of federal and institutional financial aid regulations, often supported by an associate's or bachelor's degree. Familiarity with student information systems (such as Banner or PeopleSoft), financial aid management software, and document processing tools is typically required. Excellent interpersonal skills, problem-solving abilities, and clear communication help in assisting students and collaborating with colleagues. These competencies are crucial for ensuring accurate aid processing, regulatory compliance, and providing effective support to students navigating complex financial aid processes.

What are some common challenges student financial aid assistants face when supporting students through the application process?

Student Financial Aid Assistants often encounter challenges such as helping students understand complex eligibility requirements, clarifying documentation needs, and managing tight deadlines for application submissions. They must be able to explain financial aid policies in clear, accessible language and provide empathetic support to students who may be experiencing financial stress. Additionally, staying up-to-date with frequently changing regulations and ensuring accuracy in data entry are essential to successfully assisting students.

What cities are hiring for Student Financial Aid Assistant jobs?

Cities with the most Student Financial Aid Assistant job openings:

What states have the most Student Financial Aid Assistant jobs?

States with the most job openings for Student Financial Aid Assistant jobs include:

What are popular job titles related to Student Financial Aid Assistant jobs?

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Student Financial Aid Assistant jobs near you
Infographic showing various Student Financial Aid Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,995 per year, or $31.7 per hour.

Financial Aid Assistant

West Liberty, WV • On-site

West Liberty University
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about West Liberty Universityexternal

Full-time

PTO

Posted 10 days ago

Job description

Financial Aid Assistant
Make a Difference in the Lives of Students and Families
Are you an organized, detail-oriented person who enjoys helping others? Do you take pride in providing excellent customer service and making complicated processes easier to understand?
West Liberty University is looking for a Financial Aid Assistant to join our team!
The Financial Aid Assistant is an essential member of the Financial Aid Office and serves as one of the first points of contact for students and families. In this role, you'll help students navigate the financial aid process while supporting the accurate and timely administration of financial aid, scholarships, loans, and athletic aid.
This is a great opportunity for someone who is professional, compassionate, dependable, and eager to make a difference in a student-centered environment.
What You'll Do
  • Serve as a welcoming and helpful first point of contact for students, parents, and campus visitors.
  • Respond to phone calls, emails, and routine financial aid questions.
  • Help students understand financial aid requirements, deadlines, documentation, and next steps.
  • Schedule and manage financial aid appointments.
  • Process undergraduate financial aid awards and assist with loan processing.
  • Review and track financial aid documents, including verification and special circumstance materials.
  • Follow up with students and families regarding outstanding requirements.
  • Assist with private scholarships, COLCA Scholarships, and athletic aid.
  • Prepare award letters, cancellation letters, and other financial aid correspondence.
  • Maintain accurate records and document communications in Banner.
  • Collaborate with other campus offices to support timely and accurate financial aid processing.
  • Recognize when a situation requires specialized assistance and appropriately refer students to financial aid professionals.
  • Maintain strict confidentiality of student and family information.
  • Provide general administrative and clerical support to the Financial Aid Office.

What Makes Someone Successful in This Role?
We're looking for someone who:
  • Enjoys helping people and provides exceptional customer service.
  • Is highly organized and pays close attention to detail.
  • Communicates clearly, professionally, and courteously.
  • Can remain calm, patient, and empathetic when helping someone who is frustrated or confused.
  • Can manage multiple priorities while meeting deadlines.
  • Follows established procedures and instructions carefully.
  • Handles confidential information with discretion and professionalism.
  • Is comfortable learning new technology, systems, and processes.
  • Works well as part of a collaborative team.
  • Understands when an issue should be escalated to a financial aid professional.

Qualifications
Minimum:
  • High school diploma or equivalent.
  • Ability to manage multiple routine responsibilities while maintaining accuracy and professionalism.

Preferred:
  • Administrative, clerical, office, or customer service experience.
  • Higher education or financial aid experience.
  • Experience with Microsoft Office or similar computer applications.

Why Join Us?
This position offers more than administrative work - it's an opportunity to be part of a team that helps make college accessible and achievable for students. Every day, you'll have the opportunity to answer questions, solve problems, provide reassurance, and help students take important steps toward their educational goals.
Mission Statement:
West Liberty University is a public university with a rich history of providing students with a comprehensive education from undergraduate to graduate degrees. Through experiential learning and personalized support, we empower students toward scholarly exploration, creative expression, and economic opportunity.
West Liberty University offers generous benefits, including approximately 2 days of annual leave (vacation) per month and 12-13 paid holidays. Visit the WLU Benefit Page for more details: https://westliberty.edu/human-resources/employee-benefits
For the academic year employees, their dependents, and spouses are eligible for a 100% waiver for undergraduate tuition and only employees are eligible for 50% waiver for graduate tuition for certain programs.
Free use of the Wellness facilities and free admission into all WLU events with your employee Topper Card.
For more information about living in the Wheeling area please visit Wheeling: Live Here - Weelunk
West Liberty University is an Equal Opportunity Employer and welcomes applications from all interested individuals. Individuals who need assistance in the application process may contact Human Resources at hr@westliberty.edu.
West Liberty University does not sponsor work visas. Applicants must be authorized to work in the United States.
Successfully passing a background screening report is required for final employment.
West Liberty University is a tobacco free campus.

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