ZipRecruiter

Log In

1

Strategic Programs Manager Jobs in Cleveland, OH

PowerPro 360

Program Manager

Tallmadge, OH · On-site

Exempt Lead Programs That Strengthen the Power Distribution Industry PowerPro 360, a division of Good Place Holdings, is looking for an experienced AssetPro Program Manager to lead strategic programs ...

next page

Showing results 1-20

All JobsStrategic Programs JobsStrategic Programs Manager JobsStrategic Programs Manager Jobs in Cleveland, OH

Strategic Programs Manager information

See Cleveland, OH salary details

$63.4K

$115.7K

$156.4K

How much do strategic programs manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for strategic programs manager in Cleveland, OH is $115,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,300.00 and $134,100.00 per year, depending on experience, location, and employer.

What does a strategic programs manager do?

A Strategic Programs Manager is responsible for planning, executing, and overseeing key projects or initiatives that align with an organization's long-term goals. They collaborate with various departments to ensure programs are delivered on time, within scope, and on budget. Their role includes setting program objectives, monitoring progress, managing resources, and communicating results to senior leadership. Strategic Programs Managers play a vital part in driving organizational change and ensuring that critical initiatives support overall business strategy.

How does a strategic programs manager typically collaborate with cross-functional teams to ensure program success?

Strategic Programs Managers frequently work with teams across departments—such as product, marketing, operations, and finance—to align program goals with organizational priorities. They facilitate communication between stakeholders, manage timelines, and resolve roadblocks to drive projects forward. Effective collaboration often involves leading regular status meetings, clarifying roles, and ensuring all teams are informed about milestones and changes. This collaborative approach not only fosters accountability but also helps identify innovative solutions and ensures programs deliver maximum impact.

What are the key skills and qualifications needed to thrive as a strategic programs manager, and why are they important?

To excel as a Strategic Programs Manager, you need strong project management abilities, analytical thinking, and a background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with project management software (such as Asana, Trello, or MS Project) and certifications like PMP or Six Sigma are commonly required. Exceptional communication, leadership, and stakeholder management skills distinguish top performers in this role. These qualifications are crucial for aligning cross-functional initiatives with organizational goals and ensuring successful program execution.

What is the difference between Strategic Programs Manager vs Project Manager?

AspectStrategic Programs ManagerProject Manager
Primary FocusOversees multiple programs aligning with strategic goalsManages individual projects to meet specific objectives
ResponsibilitiesDevelops strategies, coordinates cross-functional initiatives, ensures program successPlans, executes, and closes projects within scope, time, and budget
CredentialsOften requires business or management certifications, experience in strategic planningTypically requires project management certifications like PMP
Work EnvironmentStrategic, cross-departmental, executive-level collaborationProject teams, operational settings, specific project focus

The Strategic Programs Manager focuses on aligning multiple initiatives with organizational strategy, while the Project Manager concentrates on executing individual projects. Both roles require strong planning and coordination skills, but the Strategic Programs Manager operates at a higher, more strategic level, often working with senior leadership to drive long-term goals.

What is a strategic programs manager?

A strategic programs manager oversees the planning, execution, and coordination of complex projects and initiatives aligned with an organization’s long-term goals. They often work cross-functionally, utilize project management tools, and require strong leadership and communication skills to ensure successful outcomes.

What is the average salary for a strategic programs manager?

The average salary for a strategic programs manager typically ranges from $90,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What are popular job titles related to Strategic Programs Manager jobs in Cleveland, OH?

For Strategic Programs Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Strategic Programs Manager jobs in Cleveland, OH look for?

The top searched job categories for Strategic Programs Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Strategic Programs Manager jobs?

Cities near Cleveland, OH with the most Strategic Programs Manager job openings:

Strategic Programs Manager jobs near you
Infographic showing various Strategic Programs Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $115,699 per year, or $55.6 per hour.

Program Manager, Business Operations & Strategic Initiatives

MRI Software

Cleveland, OH • On-site

Full-time

Re-posted 14 days ago

Key responsibilities

  • Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization.

  • Collaborate with cross-functional teams to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle.

  • Identify opportunities for process optimization and implement solutions to enhance efficiency, productivity, and scalability within business operations.

MRI Software rating

6.7

Company rating: 6.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

209th of 247 rated software companies

Job description

The Program Manager, Business Operations & Strategic Initiatives serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI's strategic objectives. This role partners with leaders across Support, Client Success, Professional Services, Sales, Marketing, Product, IT, Finance, and other business functions to ensure alignment, execution, adoption, and successful delivery of critical initiatives.
A key area of focus will be partnering with leadership to improve operational effectiveness, enhance client experience, drive process improvements, and coordinate initiatives that increase organizational efficiency and scalability.
The ideal candidate combines strong program management expertise, organizational change leadership, operational acumen, and stakeholder management skills with experience working in client-facing, support-focused, or service delivery environments.
You Will:
  • Strategic Program & Project Management: Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g. cost optimization, growth initiatives, M&A integration, systems implementation, process transformation). Act as project manager, project sponsor, or program manager: define business outcomes, scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance.

  • Stakeholder Engagement: Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle. Coordinate cross-functional workstreams, ensuring alignment among teams (finance, operations, product, marketing, HR, IT) and escalation to senior leadership as needed.

  • Process Improvement: Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.

  • Risk Management: Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success.

  • Performance Tracking: Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to key stakeholders.

  • Resource Allocation: Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes.

  • Documentation and Reporting: Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making.

  • Drive adoption of KPIs, dashboards, reporting frameworks, and under required data-driven decision making within the organization.

  • Lead change management efforts, managing resistance, ensuring communications, training, and stakeholder buy-in.

  • Mentor or manage junior team members supporting strategic initiatives or project work.

Qualifications & Experience:
Required
  • Bachelor's degree in Business, Management, Technology, Operations, a related field, or equivalent related experience.

  • 5+ years of program management, project management, or business operations experience.

  • Experience leading complex, cross-functional initiatives involving multiple stakeholders and business functions.

  • Experience supporting or partnering with Customer Support, Technical Support, Customer Success, Service Operations, or Professional Services organizations.

  • Experience leading organizational change management, stakeholder engagement, or business adoption activities.

  • Strong communication, facilitation, and relationship-management skills.

  • Experience creating executive presentations, status reporting, and program dashboards.

  • Demonstrated ability to influence and drive results without direct authority.

  • Strong organizational, analytical, and problem-solving skills.

Preferred
  • PMP, Prosci, Agile, Lean Six Sigma, or related certification.

  • Experience in SaaS, software, or technology organizations.

  • Background in support operations, service delivery, customer success, or operational excellence.

  • Experience with business transformation or large-scale organizational initiatives.

  • Experience leading AI initiatives, including identifying use cases, driving adoption, and coordinating cross-functional implementation efforts.

  • Familiarity with CRM, customer support, or service management platforms.

  • Experience applying formal change management methodologies such as ADKAR or Prosci.

Key Competencies
  • Program Management

  • Organizational Change Management

  • Stakeholder Engagement

  • Executive Communication

  • Business Process Improvement

  • Operational Excellence

  • Customer-Focused Mindset

  • Relationship Building

  • Strategic Thinking

  • Risk Management

  • Influence Without Authority

  • Continuous Improvement

Ideal Candidate Profile
  • The ideal candidate is an organized, results-oriented program leader who thrives in complex environments and excels at bringing teams together to achieve common goals. They possess strong communication and relationship-building skills, are comfortable working across functions, and have experience leading initiatives that improve business operations, customer outcomes, and organizational effectiveness.

  • The successful candidate brings a blend of program management expertise, organizational change leadership, and operational experience. They understand how to balance strategic priorities with practical execution and recognize that successful programs require both delivery excellence and stakeholder adoption.

About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

What MRI Software employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply