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Strategic Program Manager Jobs in New Jersey (NOW HIRING)

MetTel

Program Manager

Holmdel, NJ · On-site

Serve as the operational leader for assigned POD(s), aligning Strategic Engagement & Transformation ... PMP or similar program management certification a plus. *The salary range reflected is a good faith ...

MetTel

Program Manager

Holmdel, NJ · On-site

Serve as the operational leader for assigned POD(s), aligning Strategic Engagement & Transformation ... PMP or similar program management certification a plus. *The salary range reflected is a good faith ...

Socket.dev

Program Manager

Holmdel, NJ · On-site

$90 - $110/hr

... Strategic Engagement & Transformation (SET), Sales, Day2 Care, Project Management, Invoice ... PMP or similar program management certification a plus. Salary & Compensation *The salary range ...

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Strategic Program Manager information

See New Jersey salary details

$39.1K

$109.1K

$159.4K

How much do strategic program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for strategic program manager in New Jersey is $109,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $134,500.00 per year, depending on experience, location, and employer.

What is a strategic program manager?

A Strategic Program Manager is a professional responsible for overseeing and coordinating multiple projects or initiatives that align with an organization's long-term goals. They work to ensure that these programs are executed efficiently, deliver expected outcomes, and support the overall business strategy. Their role often involves cross-functional collaboration, resource management, and performance tracking to maximize organizational success. Strategic Program Managers also identify risks, manage budgets, and communicate progress to senior leadership.

What are the key skills and qualifications needed to thrive as a strategic program manager?

To thrive as a Strategic Program Manager, you need strong project management expertise, strategic planning abilities, and a background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with program management tools (such as Microsoft Project, Asana, or Jira) and certifications like PMP or PgMP are highly valuable. Exceptional leadership, cross-functional collaboration, and communication skills distinguish top performers in this role. These skills are essential for aligning complex projects with organizational goals, ensuring efficient execution, and driving measurable business outcomes.

How does a strategic program manager typically collaborate with cross-functional teams to achieve program objectives?

Strategic Program Managers play a central role in coordinating efforts across various departments, such as product, engineering, marketing, and finance. They facilitate regular meetings, align stakeholders on key milestones, and ensure everyone is informed about program progress and risks. This collaboration often involves negotiating priorities, resolving conflicts, and adapting plans based on feedback. Strong communication and relationship-building skills are essential, as much of the role's success depends on fostering alignment and engagement among diverse teams.

What is the difference between Strategic Program Manager vs Project Manager?

AspectStrategic Program ManagerProject Manager
CredentialsTypically requires a bachelor's degree, PMP or PgMP certification often preferredRequires a bachelor's degree, PMP certification common
Work EnvironmentFocuses on multiple related projects aligned with strategic goalsManages individual projects with specific deliverables
Employer & Industry UsageUsed in corporate, tech, and consulting firms for strategic initiativesCommon across industries for project execution
Search & Comparison IntentOften compared for strategic oversight and long-term planningCompared for task management and project delivery

The Strategic Program Manager oversees multiple projects aligned with strategic objectives, focusing on long-term impact. In contrast, the Project Manager manages specific projects with defined scopes and deliverables. Both roles require similar certifications but differ in scope and strategic involvement.

What is the average salary for a strategic program manager?

The average salary for a strategic program manager typically ranges from $90,000 to $140,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What are popular job titles related to Strategic Program Manager jobs in New Jersey?

For Strategic Program Manager jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Strategic Program Manager jobs in New Jersey look for?

The top searched job categories for Strategic Program Manager jobs in New Jersey are:

What cities in New Jersey are hiring for Strategic Program Manager jobs?

Cities in New Jersey with the most Strategic Program Manager job openings:

Strategic Program Manager jobs near you
Infographic showing various Strategic Program Manager job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,098 per year, or $52.5 per hour.

Program Manager

MetTel

Holmdel, NJ • On-site

Full-time

Posted 19 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
We are seeking a Program Manager to lead and govern a POD-based operating model supporting enterprise clients. This role is a client-facing, program-level leader, responsible for end-to-end service delivery performance across the lifecycle of telecom service requests, New Orders, Repair, MACD, Systems Integration, Reporting, Escalation Handling amongst the core requirements, ensuring performance against MetTel SLO's, contracted SLAs and core KPIs, driving operational excellence, and providing executive-level visibility into outcomes, risks, and performance trends.
The Program Manager serves as the central point of accountability within the POD structure, aligning internal cross-functional teams to deliver consistent client experience, measurable performance, and continuous improvement.
Key Responsibilities
  1. POD Leadership & Service Delivery Governance
  • Serve as the operational leader for assigned POD(s), aligning Strategic Engagement & Transformation (SET), Sales, Day2 Care, Project Management, Invoice Integrity & Client Data Analytics (CDA), Engineering, and internal operational teams toward shared performance goals.
  • Own and drive the POD operating cadence (daily reviews, weekly Senior Leadership overviews, backlog governance, aging management, priority alignment, action tracking).
  • Ensure standardized intake, triage, escalation, and communication practices across all service request types.
  • Maintain clear accountability and execution focus across internal teams.
  1. SLA / KPI Performance Management & Data Analysis
  • Monitor performance across all open service requests against SLO/SLA commitments.
  • Analyze trends in cycle time, backlog aging, volume spikes, repeat issues, and performance gaps.
  • Translate operational data into actionable insights and corrective action plans.
  • Develop and maintain performance dashboards and executive summaries.
  1. Enterprise Client Engagement
  • Act as a senior client-facing executive operational leader for assigned accounts.
  • Provide proactive updates and transparent communication regarding performance, risks, and mitigation plans.
  • Prepare and deliver executive-ready materials for MBRs/QBRs and internal leadership forums.
  • Represent MetTel's operational performance, wins, risks, and improvement roadmap.
  1. Escalation & Critical Issue Leadership
  • Lead operational escalations and severe service-impacting events within the POD.
  • Coordinate rapid internal response and ensure structured communication cadence.
  • Drive post-incident analysis and corrective/preventative action plans to reduce recurrence.
  1. Process Optimization & Continuous Improvement
  • Identify systemic process gaps across workflows (New Orders, Repair, MACD).
  • Lead cross-functional root cause analysis and implement sustainable improvements.
  • Enhance documentation standards, reporting consistency, and operational discipline.
  • Promote a metrics-driven, accountability-focused POD culture.

Required Qualifications
  • 10+ years of telecommunications industry experience, including enterprise client-facing account or service delivery management.
  • Strong working knowledge of modern telecom/network technologies including SD-WAN, network appliances, transport/connectivity solutions.
  • Demonstrated ability to analyze operational performance data and drive measurable improvement.
  • Deep understanding of SLA governance, service lifecycle management, and performance reporting.
  • Highly process-oriented with a proven ability to identify inefficiencies and implement structured solutions.
  • Advanced presentation skills with experience delivering to senior leadership and enterprise client stakeholders.
  • Strong executive presence and ability to influence cross-functional teams without direct authority.

Preferred Qualifications
  • Experience operating within structured service management frameworks (ITIL-aligned environments).
  • Familiarity with reporting/analytics platforms (Salesforce, ServiceNow, Power BI, Tableau or similar).
  • PMP or similar program management certification a plus.

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: Program Management, Account Management, Client Experience, Telecommunications, Customer Success, #ProgramManagement, #AccountManagement, #ClientExperience, Telecommunications, #CustomerSuccess, Project Manager, #ProjectManager, LinkedIN, Indeed, Salesforce, PMP, #LinkedIN, #Indeed, #Salesforce, #PMP, ADP, Verizon, ATT, #ADP, #Verizon, #ATT, Teleco, Telecommunications, #Teleco, #Telecommunications
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net

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