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Strategic Key Account Manager Jobs in Tennessee (NOW HIRING)

corpay

Strategic Account Manager

Brentwood, TN

What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Serving as key contributor in developing and testing new processes and procedures that enhance the ...

smp

Strategic Account Manager

Memphis, TN · On-site

The Strategic Account Manager is responsible for managing customer account daily activities and ... Key Responsibilities * Customer Relationship - Serve as daily customer interface maintaining a ...

corpay

Strategic Account Manager

Brentwood, TN · On-site

What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Serving as key contributor in developing and testing new processes and procedures that enhance the ...

Corpay

Strategic Account Manager

Brentwood, TN · On-site

What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Serving as key contributor in developing and testing new processes and procedures that enhance the ...

Data Facts

Strategic Account Manager

Cordova, TN · On-site

$5.0K - $40K/yr

Identify and develop multi-level relationships with key decision makers to ensure retention and ... in strategic account management/client success/sales experience with at least 2-4 years of ...

Data Facts, Inc.

Strategic Account Manager

Cordova, TN · On-site

$40K - $60K/yr

Identify and develop multi-level relationships with key decision makers to ensure retention and ... in strategic account management/client success/sales experience with at least 2-4 years of ...

Axon

Key Account Executive

Nashville, TN

Southeast Manage and grow revenue and market share at designated agencies to maximize customer ... Develop and execute account strategy by collaborating with account team to deliver stronger, more ...

Fooda

Strategic Account Manager

Nashville, TN · On-site

$70K - $85K/yr

Position Overview The Strategic Account Manager is the dedicated leader responsible for the success of Fooda's largest and most strategic client partnerships. This role owns the overall health ...

Axon

Key Account Executive

Nashville, TN · On-site

Southeast Manage and grow revenue and market share at designated agencies to maximize customer ... Develop and execute account strategy by collaborating with account team to deliver stronger, more ...

Fooda

Strategic Account Manager

Nashville, TN · On-site

Position Overview The Strategic Account Manager is the dedicated leader responsible for the success of Fooda's largest and most strategic client partnerships. This role owns the overall health ...

Wesco

Global Account Manager

Memphis, TN · On-site

As a Global Account Manager, you will maintain executive level client relationships at key large multinational organizations and provide consultative selling to support strategic long-term objectives ...

WESCO International

Global Account Manager

Memphis, TN · On-site

As a Global Account Manager, you will maintain executive level client relationships at key large multinational organizations and provide consultative selling to support strategic long-term objectives ...

Breakaway

Account Manager, Experiential

Nashville, TN · Hybrid

This role serves as a key connection point between clients and Breakaway's internal creative ... Translate approved creative and strategic plans into detailed project timelines, deliverables, and ...

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Strategic Key Account Manager information

What is the difference between Strategic Key Account Manager vs Customer Success Manager?

AspectStrategic Key Account ManagerCustomer Success Manager
Primary FocusBuilding long-term strategic relationships with key clientsEnsuring customer satisfaction and retention post-sale
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer support, onboarding, and ongoing client engagement
Required CredentialsSales experience, industry knowledge, sometimes sales certificationsCustomer service skills, communication, sometimes certifications in customer success

While both roles focus on client relationships, the Strategic Key Account Manager emphasizes strategic sales and growth with key clients, whereas the Customer Success Manager concentrates on customer satisfaction and retention after the sale. Both roles are vital for business growth but differ in their core responsibilities and focus areas.

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For Strategic Key Account Manager jobs in Tennessee, the most frequently searched job titles are:

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Strategic Key Account Manager jobs near you
Infographic showing various Strategic Key Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Strategic Account Manager

corpay

Brentwood, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel division. This position falls under our Corpay line of business and is located in Brentwood, TN. In this role, you will serve as the primary client services contact that is responsible for supporting retention, client satisfaction and issue resolution of their assigned accounts. This position is responsible for assisting with all aspects of client relationships to ensure satisfaction and effective use of products and services. Account Managers are assigned a portfolio of customers and is responsible for understanding and resolving issues pertaining to products utilized by the client. You will report directly to the Senior Manager of Operations and regularly collaborate with various departments.

 

How We Work

As a Strategic Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:

  • Assigned workspace in Brentwood, TN
  • Company-issued equipment
  • Formal, hands-on training

 

Role Responsibilities

The responsibilities of the role will include:

  • Working directly with clients to provide day-to-day account support, problem resolution, research and analysis.
  • Responding to inbound emails and phone calls
  • Developing and executing a client service delivery strategy for assigned clients around the needs, contracts specifications and cost components.
  • Conducting regularly scheduled calls, presentations to review business performance, including training and education.
  • Making decisions regarding the set up and support of the clients assigned to their care and has the ability to approve financial fee and or transaction concessions.
  • Preparing and presenting solutions in advance to retain relationships.
  • Using customer feedback to monitor the status of service levels, identifies problems and revenue growth potential within the client base.
  • Interacting effectively with internal departments to support customer base.
  • Introducing and promoting other Corpay products to satisfied client base, promoting lead generation to Relationship Management Team
  • Retaining client base of accounts and associated revenue through an appropriate level of contact with clients
  • Meeting productivity requirements in regard to territory management and quality contact with customers
  • Troubleshooting of client-raised servicing issues to determine if the issue is a system issue, training issue, or client configuration.
  • Developing professionally, improving performance, and understanding the tools in place and maximize their use.
  • Demonstrating leadership qualities that influence peers to work collaboratively, automating manual processes, and using the systems available to their fullest potential.
  • Serving as key contributor in developing and testing new processes and procedures that enhance the user's experience.
  • Acting as a change agent

 

Qualifications & Skills

  • Minimum 4 years' Call Center or Customer service team experience
  • Prior Account Management or relationship management experience preferred.
  • Ability to work with large client base.
  • Minimum High School or GED required.
  • Bachelor’s Degree or equivalent work experience preferred.
  • Proficiency in Microsoft Office.
  • Salesforce knowledge is a plus.

 

Benefits & Perks

·        Medical, Dental & Vision benefits available the 1st month after hire

  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

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