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Quality Account Manager Jobs in Tennessee (NOW HIRING)

Mencer's Tree Service focuses on safety, quality workmanship, and professional service in every job ... Role Description The Account Manager is a full-time, on-site role based in Knoxville, TN. This ...

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Quality Assurance and Compliance. * Implement and oversee the Contractor's Quality Control and Quality Assurance programs. * Monitor workforce compliance with contract requirements, TVA policies ...

Ability to manage multiple priorities and account management activities while maintaining quality and accuracy. * Sound judgment and decision-making skills with the ability to gather information ...

Ability to manage multiple priorities and account management activities while maintaining quality and accuracy. * Sound judgment and decision-making skills with the ability to gather information ...

Job Title - Account Manager Chattanooga, TN (On-Site) About the Role We are looking for an Account ... on-board quality carriers to handle our growing volume of shipments. What You'll Do * Manage ...

The Account Manager is assigned a portfolio of customers and is responsible for understanding and ... Demonstrates leadership qualities that influence peers to work collaboratively, automate manual ...

The Account Manager is assigned a portfolio of customers and is responsible for understanding and ... Demonstrates leadership qualities that influence peers to work collaboratively, automate manual ...

What We Need Corpay is currently seeking an Account Manager within our NA Fuel division. This ... Demonstrating leadership qualities that influence peers to collaborate, automate manual processes ...

What We Need Corpay is currently seeking an Account Manager within our NA Fuel division. This ... Demonstrating leadership qualities that influence peers to collaborate, automate manual processes ...

Customer satisfaction and commitment to superior quality of service are our top business priorities ... In this role, you'll manage and grow a portfolio of existing B2B accounts, identifying upsell and ...

Account Manager

Memphis, TN

$17.31 - $36.04/hr

Analyze customer inquiries and provide quality and timely insights and updates to your customers ... Network internally with Account Management, Operations, and Capacity teams You're a great fit if ...

Account Manager

Memphis, TN ยท On-site

$17.31 - $36.04/hr

Analyze customer inquiries and provide quality and timely insights and updates to your customers ... Network internally with Account Management, Operations, and Capacity teams You're a great fit if ...

Alfred Williams & Company is seeking an Account Manager focused on Business Development to drive ... ensure quality delivery. * Oversee project timelines, budgets, and change management; escalate ...

Alfred Williams & Company is seeking an Account Manager focused on Business Development to drive ... ensure quality delivery. * Oversee project timelines, budgets, and change management; escalate ...

What We Need Corpay is currently seeking an Account Manager within our NA Fuel division. This ... Demonstrating leadership qualities that influence peers to collaborate, automate manual processes ...

Account Manager The Best Teams are Created and Maintained Here. Job Summary * The Account Manager ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Account Manager - Knoxville, TN area As an Account Manager on our sales team, you will be required ... This includes customer needs assessment, meeting quality standards for services, and evaluation of ...

At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion. Working at Aria Matters! The Position We're looking for an Account Manager who ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Tennessee?

For Quality Account Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Tennessee look for?

The top searched job categories for Quality Account Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Quality Account Manager jobs?

Cities in Tennessee with the most Quality Account Manager job openings:

Account Manager

Knoxville, TN โ€ข On-site

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Job description

Company Description Mencerโ€™s Tree Service has been providing expert, reliable tree care across East Tennessee for over 60 years. As the largest locally owned and operated tree service in Knoxville, the company is deeply rooted in the local community and dedicated to long-term customer relationships. Mencerโ€™s Tree Service focuses on safety, quality workmanship, and professional service in every job. Team members join a stable, experienced organization that values integrity, hard work, and customer satisfaction.

Role Description The Account Manager is a full-time, on-site role based in Knoxville, TN. This position is responsible for managing customer accounts, serving as the primary point of contact for residential and commercial clients, and ensuring high levels of customer satisfaction. Daily tasks include responding to inquiries, preparing estimates and proposals, scheduling and coordinating tree service work with field crews, and tracking jobs from initial request through completion. The Account Manager will follow up on services provided, address customer concerns, support billing and collections, and help identify opportunities for repeat business and referrals. The role collaborates closely with operations and leadership to maintain accurate records, meet service timelines, and uphold company standards of professionalism.

Qualifications

  • Customer service and relationship management skills, including the ability to build trust, listen actively, and resolve issues professionally.
  • Account management and sales skills, such as handling inquiries, preparing estimates, presenting services, and supporting follow-up and retention.
  • Organizational and coordination skills, including scheduling, time management, maintaining accurate records, and managing multiple accounts at once.
  • Communication skills, including clear written and verbal communication, professional phone and email etiquette, and collaboration with field crews and leadership.
  • Basic business and administrative skills, such as familiarity with office software, CRM or scheduling tools, and support for billing processes.
  • Ability to work on-site in Knoxville, TN, with a reliable work ethic, attention to detail, and commitment to safety and quality.
  • Experience in tree service, landscaping, construction, or a related field is preferred but not required.
  • High school diploma or equivalent required; additional education or training in business, sales, or customer service is a plus.