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Account Manager Key Account Manager Jobs in Tennessee

i3 Verticals

Key Account Manager

Nashville, TN · On-site +1

Key Account Manager DEPARTMENT: Transportation REPORTS TO: Executive Vice President JOB LOCATION: Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships

i3 Verticals

Key Account Manager

Nashville, TN · Remote

Key Account Manager DEPARTMENT: Transportation REPORTS TO: Executive Vice President JOB LOCATION: Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships

Cintas

Key Account Manager

Rockford, TN · On-site

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

Cintas

Key Account Manager

Rockford, TN · On-site

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

corpay

Key Account Manager

Brentwood, TN · Hybrid

What We Need Corpay is currently looking to hire a Key Account Manager within our North American Trucking division. This position falls under our Corpay line of business and is located in Brentwood ...

corpay

Key Account Manager

Brentwood, TN · Hybrid

What We Need Corpay is currently looking to hire a Key Account Manager within our North American Trucking division. This position falls under our Corpay line of business and is located in Brentwood ...

Corpay

Key Account Manager

Brentwood, TN · On-site

How We Work As a Key Account Manager, you will be expected to work in a hybrid work environment. Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company ...

Nidec Corporation

Key Account Manager

Lexington, TN · On-site

Manage assigned key account and maintain communication with production facility * Be the face of EPGA to key account * Prepare quotes and related documents for customer * Secure orders taking into ...

THE CARLSTAR GROUP LLC

Key Account Manager

Franklin, TN · On-site

$100K - $110K/yr

Position Summary We are seeking an experienced Key Account Manager to drive growth and strengthen relationships with our national account clients under the direction of the VP of Aftermarket Sales.

RXO

Key Account Manager

Memphis, TN · On-site

As a Key Account Manager at RXO, you'll serve as the primary point of contact and relationship manager for our most important intermodal and drayage clients , ensuring seamless execution across ...

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All JobsAccount Key Account JobsAccount Manager Key Account Manager JobsAccount Manager Key Account Manager Jobs in Tennessee

Account Manager Key Account Manager information

What is the difference between Account Manager Key Account Manager vs Customer Service Representative?

AspectAccount Manager Key Account ManagerCustomer Service Representative
CredentialsRelevant sales or business management experience, sometimes certifications in account managementCustomer service training, communication skills
Work EnvironmentClient-facing, strategic account planning, sales-focusedSupport center, call center, or retail environment
Employer & IndustrySales-driven companies, B2B industries, technology, manufacturingRetail, telecommunications, service industries

The main difference is that Account Managers and Key Account Managers focus on maintaining and growing strategic client relationships, often with sales responsibilities, while Customer Service Representatives handle customer inquiries and support without a sales focus. The roles differ in scope, with Account Managers typically managing key accounts and developing long-term strategies, whereas Customer Service Representatives focus on resolving issues and ensuring customer satisfaction.

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Account Manager Key Account Manager jobs near you
Key Account Manager

Key Account Manager

i3 Verticals

Nashville, TN • On-site, Remote

Full-time

Posted 4 hours ago

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

155th of 245 rated software companies

Job description

JOB TITLE: Key Account Manager
DEPARTMENT: Transportation
REPORTS TO: Executive Vice President
JOB LOCATION: Remote (U.S. based)
TRAVEL: Up to 25%
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Building Relationships: Key Account Managers build and improve relationships with clients, key suppliers, and partners. They provide personalized advice, build rapport, and respond promptly to client inquiries.
  • Client Engagement: The success of this role will measured by improved engagement between i3V and the client through KPIs such as:

    • Increased involvement in i3V educations sessions,
    • Upgrades or growth of current subscriptions,
    • Mapping and expanding key contacts within the Customer organization,
    • Development of client success plans, and
    • Pipeline generation of new sales opportunities within customer base or through referrals, etc.

  • Client Satisfaction: They review company practices to ensure clients receive maximum satisfaction from their purchases.
  • Opportunity Identification: Key Account Managers identify potential opportunities and inform the sales team to follow up.
  • Product Education: Educating clients about the company's products, services, and special offers is an essential part of their role.
  • Issue Resolution: They attend to client complaints and issues to facilitate prompt resolution of issues.
  • Improving Satisfaction: Conducting customer satisfaction surveys and other inquiries to create a baseline for recommending methods to enhance client satisfaction and engagement.
  • Collaboration: Working with internal departments to ensure the company meets clients' expectations.
  • Salesforce.Com CRM System Usage : Active input of timely and accurate information into the Salesforce customer relationship management system.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • Communication Skills: Excellent communication skills are crucial for building relationships and addressing client inquiries.
  • Problem-Solving: Key Account Managers need to be adept at resolving client issues effectively.
  • Collaboration: Working closely with sales and marketing teams to boost profitability and customer satisfaction.
  • Analytical Skills: Analyzing communication strategies, negotiations, and contracts to identify trends for organizational improvement.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • At least three years work experience in a role that requires sales, business development, product support or relationship management skills.

Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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