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Account Manager Technology Jobs in Tennessee (NOW HIRING)

Lyra Technology Group

Account Manager

Knoxville, TN · On-site

Lyra Technology Group is a private equity-backed holding company that invests in and operates ... The Account Manager is the post-sale owner of client relationships, retention, and account growth ...

Lyra Technology Group

Account Manager

Knoxville, TN · On-site

$90K/yr

Lyra Technology Group is seeking an Account Manager for one of our operating companies, Gravity Networks. The Account Manager is the post-sale owner of client relationships, retention, and account ...

Pioneer Technology

Be Seen First

Account Manager

Chattanooga, TN · On-site

$67K - $85K/yr

Position Overview The Account Manager (Business) is responsible for building and growing Pioneer Technology's business customer portfolio by guiding new business relationships, coordinating new ...

EOS

Account Manager

Nashville, TN · On-site

$60K - $70K/yr

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business ... In this role, you'll manage and grow a portfolio of existing B2B accounts, identifying upsell and ...

Impact Staff

Account Manager

Nashville, TN · On-site

Account Manager Nashville, TN, United States Or refer someone Job Openings Account Manager Engage ... y field (cold calling, prospecting, relationship management, closing business) Outside sales ...

KCH Transportation

Account Manager

Chattanooga, TN · On-site

Backed by innovative technology and real-time data insights, our team is committed to optimizing ... The Account Manager is the primary owner of the customer relationship and is responsible for both ...

corpay

Account Manager

Brentwood, TN · On-site

You will report directly to Senior Account Manager and regularly collaborate with Sales, Credit, Risk/Card Services, Card Management, IT Support, and other internal departments. How We Work As an ...

corpay

Account Manager

Brentwood, TN · On-site

You will report directly to Senior Account Manager and regularly collaborate with Sales, Credit, Risk/Card Services, Card Management, IT Support, and other internal departments. How We Work As an ...

Auction Edge Inc

Account Manager

Franklin, TN · On-site

Auction Edge is the automotive remarketing industry's leading provider of technology and services ... The Account Manager will be an integral member of the Auction Edge Customer Experience team ...

New

Mosai

Account Manager

Nashville, TN · On-site

Minimum Requirements * 3-7+ years in account management or sales in SaaS, healthcare technology, or related industries * Experience managing high-volume account portfolios * Strong organizational and ...

MODE Global

Account Manager

Chattanooga, TN · On-site

... excellence through technology, innovation, and integrity. We simplify logistics, empower ... Job Title - Account Manager Chattanooga, TN (On-Site) About the Role We are looking for an Account ...

Mosai

Account Manager

Nashville, TN · On-site +1

Minimum Requirements * 3-7+ years in account management or sales in SaaS, healthcare technology, or related industries * Experience managing high-volume account portfolios * Strong organizational and ...

Corpay

Account Manager

Brentwood, TN · On-site

The Account Manager is assigned a portfolio of customers and is responsible for understanding and ... Fun culture with company-wide contests and prizes About Corpay Corpay is a global technology ...

SPX

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions ... Account Manager role will be a strategic thinker with proven negotiation skills and will be ...

TrxNow®

Vendor Account Manager

Johnson City, TN

$18 - $22/hr

TrxNow ® (Allied Dispatch Solutions, LLC) is one of North America's fastest-growing roadside assistance and dispatch technology companies, and we are looking for a Vendor Account Manager to help ...

Corpay

Account Manager

Brentwood, TN · On-site

What We Need Corpay is currently seeking an Account Manager within our NA Fuel division. This ... Fun culture with company-wide contests and prizes About Corpay Corpay is a global technology ...

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Account Manager Technology information

What does an account manager in technology do?

An Account Manager in Technology is responsible for managing relationships with clients who use a company's technology products or services. They serve as the main point of contact for clients, help address their needs, and ensure they are satisfied with the solutions provided. Account Managers in this field work to grow their accounts by identifying new business opportunities and coordinating with internal teams such as sales, support, and product development. They must have a strong understanding of both the technology being offered and the client's business goals, ensuring that solutions are tailored effectively.

What are some common challenges account managers in technology face, and how can they overcome them?

Account Managers in the technology sector often navigate rapidly changing products and solutions, which can make it challenging to stay informed and provide clients with up-to-date recommendations. Additionally, aligning client needs with technical capabilities requires strong communication and problem-solving skills. To overcome these challenges, successful Account Managers regularly participate in product training, foster close collaboration with technical teams, and proactively communicate with clients to anticipate and address issues before they escalate.

What type of account manager makes the most money?

Senior enterprise account managers who handle large, strategic clients typically earn the highest salaries in the account management field. They often have extensive industry experience, strong negotiation skills, and may receive performance-based bonuses or commissions, increasing their overall compensation.

What are the key skills and qualifications needed to thrive as an account manager in technology?

To thrive as a Technology Account Manager, you need strong sales acumen, technical understanding of IT solutions, and a background in business or related fields, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, basic knowledge of cloud platforms, and relevant certifications such as Certified Technology Specialist (CTS) are highly valued. Exceptional communication, negotiation, and relationship-building skills help you manage client expectations and drive satisfaction. These skills are crucial for bridging the gap between client needs and technical solutions, ensuring long-term account growth and customer retention.

What is the difference between Account Manager Technology vs Customer Success Manager?

AspectAccount Manager TechnologyCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Work EnvironmentSales-driven, client-facing, often in tech companiesCustomer-centric, support teams, SaaS companies
Required CredentialsRelevant sales or technical certifications, experience in tech salesCustomer service or success certifications, SaaS experience

While both roles involve client interaction in the tech industry, Account Manager Technology primarily focuses on sales, renewals, and account growth. Customer Success Managers concentrate on onboarding, satisfaction, and retention. Both roles require strong communication skills and industry knowledge but differ in their core objectives and daily tasks.

How much does an account manager technology get paid?

An account manager in technology typically earns between $60,000 and $120,000 annually, depending on experience, location, and company size. Salaries can be higher with specialized skills, certifications, or in high-demand markets.
What are the most commonly searched types of Account Technology jobs in Tennessee? The most popular types of Account Technology jobs in Tennessee are:
What are popular job titles related to Account Manager Technology jobs in Tennessee? For Account Manager Technology jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Account Manager Technology jobs in Tennessee look for? The top searched job categories for Account Manager Technology jobs in Tennessee are:
What cities in Tennessee are hiring for Account Manager Technology jobs? Cities in Tennessee with the most Account Manager Technology job openings:
Account Manager Technology jobs near you
Infographic showing various Account Manager Technology job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Account Manager

Lyra Technology Group

Knoxville, TN • On-site

Full-time

Posted 24 days ago

Job description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is seeking an Account Manager for one of our operating companies, Gravity Networks. The Account Manager is the post-sale owner of client relationships, retention, and account growth: the person clients turn to when they want a trusted partner in their technology decisions, not just a point of contact. This role blends relationship management with a working knowledge of the client's business and IT environment, running a disciplined cadence of business reviews and roadmap conversations that keep clients engaged, informed, and getting full value from the partnership. The Account Manager owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and expansion opportunities are identified early.
About Gravity Networks...
With locations in Knoxville, Tennessee and Salt Lake City, Utah, Gravity Networks is dedicated to helping our customers focus on their business by achieving a streamlined technology environment. We have over 50 years combined experience in information technology and all things connected. We leverage our combined experience to provide the best managed IT solutions with best of breed products and offerings. Gravity Networks is an IT Managed Services company built on one main focus. This revolutionary concept is Customer Service. This practice has been long forgotten in the IT world. Our focus is on what is best for you, the customer.
You will own...
Client Relationships and Advisory Presence
  • Serve as the primary point of contact for assigned clients, building trusted relationships with client stakeholders ranging from IT managers to C-suite executives.
  • Become a strategic partner by learning each client's business model, goals, IT stack, and pain points, so recommendations are grounded in their reality.
  • Maintain a clear view of client health across your book: flag at-risk accounts early, develop recovery plans, and escalate where needed.
  • Champion a high-touch, consultative client experience from onboarding through renewal.

Retention and Growth
  • Own net revenue retention for an assigned book of business, including renewals, expansion, and churn prevention.
  • Lead upsell and cross-sell conversations that are advisory in nature, positioning solutions that align with client needs and create genuine additional value.
  • Identify and nurture account expansion opportunities proactively, maintaining a pipeline that gives the delivery team a consistent backlog to pull from.

Business Reviews and Roadmap Planning
  • Lead regular Quarterly Business Reviews (QBRs) and strategy sessions, including usage reports and forward-looking roadmap planning with clients.
  • Build technology roadmaps that align client business goals with a prioritized plan, translating technical recommendations into business terms such as risk and ROI.
  • Maintain working knowledge of core technology areas, including endpoint protection, identity and access management, backup and disaster recovery, Microsoft 365 and Azure, network infrastructure, and relevant compliance frameworks, to stay credible in technical discussions.

Cross-Functional Coordination
  • Work cross-functionally with service delivery, technical support, and sales to resolve issues and advocate for client needs.
  • Collect, analyze, and use client data throughout the relationship, from onboarding through ongoing consultations, to ensure clients are fully engaged and getting the value they expect.
  • Provide regular feedback to leadership on trends, service gaps, and opportunities, and support efforts to make client success processes repeatable and scalable.

Our ideal Account Manager has the following qualifications:
  • 3+ years of experience in account management, client success, or a comparable B2B client-facing role.
  • Familiarity with IT services, MSP environments, or technical support workflows is strongly preferred.
  • Demonstrated track record of owning and growing a book of business: retaining clients, expanding revenue, and managing renewals with accountability for outcomes.
  • Strong communication and relationship-building skills with stakeholders ranging from IT managers to C-suite executives.
  • Confidence leading upsell and cross-sell conversations that are consultative rather than transactional.
  • Working knowledge of technology road mapping and business reviews.
  • Proficiency with HubSpot or a comparable CRM; ConnectWise or PSA experience preferred.
  • Strong organizational discipline across a multi-client portfolio: you manage cadences, follow through consistently, and do not drop details.
  • A proactive disposition: you identify risk before it becomes churn and find opportunity before clients ask.

The targeted base compensation for this role is $90,000. This role operates out of Knoxville, TN in a hybrid model and includes regular in-person client meetings.
If you are a post-sale leader who builds trust face to face, knows how to turn client relationships into long-term partnerships, and wants to build something, not just manage it, we would like to talk.

Apply