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Strategic Key Account Manager Jobs in Indiana (NOW HIRING)

Senior International Key Account Manager Douglas (m/w/d) So bald wie möglich; Darmstadt ... strategischen und omnichannel Partner weiter auszubauen sowie anhand maßgeschneiderter ...

... or key account management. * A high level of business acumen and the quantitative/analytical ... Strategic selling skills, effective negotiating skills, and commitment to customers are required.

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Strategic Key Account Manager information

What is the difference between Strategic Key Account Manager vs Customer Success Manager?

AspectStrategic Key Account ManagerCustomer Success Manager
Primary FocusBuilding long-term strategic relationships with key clientsEnsuring customer satisfaction and retention post-sale
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer support, onboarding, and ongoing client engagement
Required CredentialsSales experience, industry knowledge, sometimes sales certificationsCustomer service skills, communication, sometimes certifications in customer success

While both roles focus on client relationships, the Strategic Key Account Manager emphasizes strategic sales and growth with key clients, whereas the Customer Success Manager concentrates on customer satisfaction and retention after the sale. Both roles are vital for business growth but differ in their core responsibilities and focus areas.

What does a strategic key account manager do?

A strategic key account manager is responsible for building and maintaining long-term relationships with a company's most important clients. They develop tailored strategies to meet client needs, identify growth opportunities, and coordinate with internal teams to ensure customer satisfaction and retention. Strong communication, negotiation skills, and knowledge of CRM tools are essential for success in this role.
What are popular job titles related to Strategic Key Account Manager jobs in Indiana? For Strategic Key Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Strategic Key Account Manager jobs in Indiana look for? The top searched job categories for Strategic Key Account Manager jobs in Indiana are:
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Key Account Manager - Indiana (Indianapolis)

Metagenics

Indianapolis, IN • Remote

$83K - $114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Metagenics rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

About MetagenicsMetagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.People Culture FirstWe believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become.

The Role

The Key Account Manager (KAM) is responsible for accelerating sales growth through strategic account partnerships with healthcare practitioners (HCPs). This role combines deep relationship-building with a focus on revenue generation, digital enablement, and product category expansion. The KAM leads Joint Business Planning (JBP) conversations, drives digital product recommendations, and delivers unit volume against monthly and quarterly quotas.

Key Responsibilities

  • Own a defined portfolio of HCP accounts, accountable for meeting and exceeding monthly, quarterly, and annual sales quotas.
  • Increase unit volume and product penetration by aligning product solutions with patient protocols and clinic objectives.
  • Lead Joint Business Plans (JBPs) to identify high-impact growth opportunities, recommend products across priority categories, introduce in-office digital protocols, and set quarterly clinic goals.
  • Execute sell-through tactics such as promotional offers, sampling programs, and category education that convert into incremental patient purchases.
  • Actively promote digital subscriptions, CRM treatment plans, and auto-refill strategies to drive recurring revenue and patient compliance.
  • Achieve and exceed physical and virtual call activity metrics.
  • Utilize CRM to track practitioner preferences, pipeline opportunities, and performance to forecast results and inform future actions.
  • Collaborate with Marketing, Trade, and Customer Service to optimize account support and clinic success.
  • Monitor local market dynamics and competitor activity to proactively address risks or uncover growth opportunities.
  • Deliver proactive territory and account reviews.

Basic Requirements

Experience / Training / Education

  • 2–4 years in B2B sales, territory management, or account-based selling, preferably in healthcare, wellness, or nutritional supplements.
  • Proven success in meeting or exceeding sales quotas using a consultative selling approach
  • Experience with CRM platforms (e.g., Microsoft Dynamics, Sales) to manage pipeline, forecast, and document account interactions
  • Trained in foundational sales methodologies (e.g., Challenger, SPIN) or equivalent internal training programs.
  • Bachelor’s degree in Business, Sales, Marketing, Health Sciences, or related field (preferred but not required).
  • Ongoing participation in internal sales training, category education, and digital enablement initiatives.

Knowledge of

  • HCP engagement strategies and selling into practitioner-based clinics.
  • Joint Business Planning frameworks and account planning disciplines.
  • Product categories including gut health, immune, pain, and women’s health.
  • Digital tools such as patient subscriptions, CRM-based protocols, and treatment plan automation.
  • Sales processes from prospecting to close within regulated or healthcare-related markets.

Skills/Abilities

  • Strong ability to build and grow professional relationships rooted in trust and shared business outcomes.
  • Strategic thinker with strong business planning and problem-solving skills.
  • Ability to analyze sales reports, identify gaps, and adjust tactics to drive unit volume.
  • Technologically adept and comfortable with CRM, digital communication platforms, and reporting tools.
  • Resilient, self-motivated, and goal-oriented with a clear focus on performance and revenue growth.
  • Ability to develop territory and account strategies that deliver sales results/KPI’s.

Compensation

The current range for this remote role based in Indiana (Greater Indianapolis) is $83,412 - $114,012/yr. and also includes a $40,000 annual commission target or ATI (Annual Target Incentive).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  

This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Health and Wellness:

  • Medical, dental, vision
  • Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
  • STD, LTD, Basic Life AD&D coverage
  • 401k + employer matching
  • Vacation and Sick Time
  • 2 Volunteer Days off per year
  • Emergency evacuation time off
  • 11 paid company holidays
  • 1 Floating holiday to celebrate your birthday or important religious/holiday to you
  • Quarterly product allowance to use towards your favorite Metagenics products!
  • Product discount
  • Peer to peer recognition programs & more!

Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.

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