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Strategic Account Lead Jobs (NOW HIRING)

Role Summary The Senior Strategic Account Lead is a senior-level client services and campaign leadership role designed for a highly complex, high-touch customer relationship. This individual serves ...

Key Account Lead

Warrenton, MO · On-site +1

$103K/yr

Join ALAIN GODIN's team as a Key Account Lead in Atlanta and help build a more sustainable future ... Manage and grow Cascades' most strategic accounts, with a focus on high-volume, long-cycle sales

Key Account Lead

Warrenton, MO · On-site +1

$103K/yr

Join ALAIN GODIN's team as a Key Account Lead in Chicago and help build a more sustainable future ... Manage and grow Cascades' most strategic accounts, with a focus on high-volume, long-cycle sales

The Role Our client is hiring a Strategic Account Executive to lead and close large, multi-year, enterprise deals within the healthcare SaaS market. This role is focused on strategic accounts, long ...

Key Account Lead

Warrenton, MO · On-site

$103K/yr

Key Account Lead At Cascades, Sustainable Development means Respecting the True Nature of our 10 ... Manage and grow Cascades' most strategic accounts, with a focus on high-volume, long-cycle sales

$232K - $348K/yr

The Senior Director, Strategic Account Lead - US Pain will lead the national Strategic Accounts field team for the US Pain Business Unit. We are seeking a candidate that has a strong track record of ...

Summary: The Director of Strategic Accounts is responsible for driving SCA's national account ... Lead cross functional efforts to promote SCA's national presence at high-level leadership meetings ...

The Strategic Account Executive will lead growth across major health systems, IDNs, regional networks, and key hospital accounts throughout the Western U.S. This is a senior, field-based sales role ...

Overview The Key Account Lead owns account management strategy, leadership, and execution for a select portfolio of premier and strategic accounts. This role strengthens account relationships through ...

This is a strategic account management role, focused on renewals, upsells, and cross-sell ... You will be a sales account lead across the Americas, reporting to the General Manager of the ...

The Strategic Account Manager (SAM) is the sales and account lead assigned to nCino's top Strategic IMB Customers and helps deepen and expand the nCino engagement with the most strategic, market ...

It will report to the US Area Lead with key connection to the Strategic Account Lead for Account(s). * Will be expected to have a strong knowledge of the strategic direction and priorities of the ...

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Strategic Account Lead information

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$39K

$87.9K

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How much do strategic account lead jobs pay per year?

As of Jun 10, 2026, the average yearly pay for strategic account lead in the United States is $87,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Strategic Account Lead, and why are they important?

To thrive as a Strategic Account Lead, you need expertise in account management, business development, and strategic planning, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analysis tools, and project management software is typically essential. Outstanding relationship-building, negotiation, and communication skills help you stand out in this role. These competencies are crucial for driving revenue growth, building long-term client partnerships, and ensuring mutual business success.

How does a Strategic Account Lead typically collaborate with cross-functional teams to drive client success?

A Strategic Account Lead works closely with various internal departments—including sales, marketing, product, and customer support—to ensure that client needs are met and strategic goals are achieved. They often serve as the main point of contact between key clients and internal stakeholders, facilitating communication and coordinating resources to deliver tailored solutions. This collaborative approach helps to address client challenges proactively, align deliverables with client objectives, and foster long-term partnerships. Regular cross-team meetings and clear documentation are common practices to keep everyone aligned and accountable.

What are Strategic Account Leads?

Strategic Account Leads are professionals responsible for managing and nurturing relationships with a company's most important clients or accounts. They act as the primary point of contact, ensuring client satisfaction, identifying growth opportunities, and aligning the client's needs with the organization's products or services. Their role often involves developing long-term strategies to maximize value for both the client and their employer while collaborating with internal teams to deliver tailored solutions.
More about Strategic Account Lead jobs
Infographic showing various Strategic Account Lead job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 85% Full Time, 8% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $87,853 per year, or $42.2 per hour.
Senior Strategic Account Lead

Full-time

Posted 19 days ago


Job description

Role Summary
The Senior Strategic Account Lead is a senior-level client services and campaign leadership role designed for a highly complex, high-touch customer relationship. This individual serves as the single point of ownership across client strategy, campaign execution, team coordination, performance accountability, reporting cadence, and issue resolution.
The role will lead a dedicated account pod consisting of Customer Success Managers and a Reporting Analyst, while also coordinating closely with media buyers and channel specialists. This person must combine strong digital marketing knowledge with operational discipline, strategic thinking, project management, and executive-level client communication.
This is not a traditional Customer Success Manager role. It is a senior account leadership position responsible for aligning client goals, internal execution, and campaign outcomes across multiple channels.
Role Purpose
This position exists to provide senior-level oversight and accountability for a strategic customer that requires more leadership, strategic validation, project management, and quality control than a standard CSM structure can support.
The role should ensure that campaign strategy, activation, reporting, fulfillment, and customer communication are tightly managed through one accountable leader.
Core Responsibilities
Client Leadership and Communication
  • Serve as the primary point of contact for the customer across campaign strategy, status, performance, questions, and issue resolution.
  • Lead all ongoing customer meetings, including status meetings, planning calls, optimization reviews, and performance discussions.
  • Establish meeting cadence, communication standards, reporting schedules, and follow-up processes.
  • Address customer inquiries quickly and confidently, while ensuring accurate and well-coordinated responses.
  • Build trust with senior client stakeholders by demonstrating strong command of strategy, execution, and results.

Team Leadership and Pod Management
  • Lead a dedicated pod supporting the account, including Customer Success Managers and a Reporting Analyst.
  • Coordinate work across internal contributors such as media buyers, campaign managers, channel specialists, and fulfillment partners.
  • Define responsibilities, timelines, owners, and expected outcomes for all major deliverables.
  • Hold team members accountable for deadlines, quality standards, responsiveness, and follow-through.
  • Provide day-to-day leadership, prioritization, and direction to ensure smooth execution across the account.

Project Management and Campaign Activation
  • Own project management across all campaigns from pre-launch planning through activation, optimization, reporting, and wrap-up.
  • Create and maintain project plans, timelines, milestone tracking, and deliverable schedules.
  • Ensure campaigns move efficiently through ordering, setup, launch, fulfillment, and optimization.
  • Monitor campaign progress during active execution and proactively address roadblocks, risks, delays, or breakdowns.
  • Keep all stakeholders aligned on campaign status, open issues, and next steps.

Strategy Oversight and Validation
  • Develop and refine digital strategy across channels including paid search, SEO, OTT/CTV, display, and related performance media.
  • Evaluate recommendations from internal media buyers and client contacts to ensure they align with stated business goals and performance objectives.
  • Push back constructively when requested tactics or strategies do not support desired outcomes.
  • Connect customer requests to measurable objectives, channel selection, execution plans, and KPI expectations.
  • Identify gaps between requested work and likely performance outcomes, and recommend stronger strategic alternatives.

Performance and KPI Ownership
  • Own account-level performance accountability across all active campaigns and initiatives.
  • Define, monitor, and communicate performance KPIs with the customer and internal team.
  • Partner with reporting and channel teams to ensure performance insights are accurate, actionable, and tied to business outcomes.
  • Lead performance review conversations and make recommendations for optimization, pivoting, or escalation when needed.
  • Ensure reporting is timely, polished, easy to understand, and aligned to customer goals.

Quality Control and Issue Management
  • Aggressively review deliverables, reporting, campaign setup details, and customer-facing materials before release.
  • Identify issues created by internal teams, client inputs, or fulfillment partners before they impact campaign results or customer satisfaction.
  • Stay closely involved in ordering, trafficking, fulfillment, reporting, and communication workflows to reduce errors.
  • Escalate and resolve issues quickly, with clear ownership and communication.
  • Implement disciplined quality assurance standards to improve consistency and reduce execution risk.

Key Qualifications
Required Experience
  • 7+ years of experience in digital advertising, media, account management, customer success, campaign operations, or client strategy.
  • 3+ years in a senior client-facing role managing complex digital campaigns or strategic accounts.
  • Experience leading cross-functional teams or account pods, whether through direct people management or strong matrix leadership.
  • Proven experience managing high-touch customers with complex expectations, frequent communication needs, and performance accountability.
  • Experience overseeing active campaign execution and project management across multiple workstreams.

Channel and Functional Expertise
  • Strong understanding of digital marketing channels, including paid search, SEO, display, OTT/CTV, and related performance media.
  • Ability to speak credibly with customers and internal specialists about strategy, execution, optimization, and reporting across channels.
  • Understanding of campaign lifecycle management, including planning, ordering, launch, fulfillment, reporting, and issue resolution.
  • Strong analytical ability with experience interpreting results, identifying issues, and recommending action.

Leadership and Communication Skills
  • Strong executive presence and confidence in customer-facing settings.
  • Able to lead meetings, set agendas, manage follow-up, and maintain momentum across multiple stakeholders.
  • Demonstrated ability to push back diplomatically when requests, strategies, or deliverables do not align with outcomes.
  • Strong written and verbal communication skills with the ability to simplify complex campaign information.
  • Able to drive accountability across teams without relying solely on formal authority.

Operational and Personal Competencies
  • Exceptional organization and project management skills.
  • Strong attention to detail and high standards for quality control.
  • Able to identify issues early and solve problems with urgency.
  • Comfortable working in fast-moving environments with multiple campaigns, stakeholders, and deadlines.
  • Strategic thinker who can balance customer service, performance goals, and execution discipline.

Beasley Media Group, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.