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State Job Jobs in Springfield, MA (NOW HIRING)

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State Job information

See Springfield, MA salary details

$57.8K

$102.6K

$145.5K

How much do state job jobs pay per year?

As of May 29, 2026, the average yearly pay for state job in Springfield, MA is $102,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $129,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a State Job employee, and why are they important?

To thrive in a typical State Job, you need a solid understanding of administrative procedures, relevant laws or regulations, and often a bachelor's degree in a related field. Familiarity with government databases, office software like Microsoft Office Suite, and sometimes state-specific management systems is usually required. Strong organizational skills, effective communication, and attention to detail help you excel in serving the public and collaborating with colleagues. These competencies ensure efficient operations, compliance with regulations, and high-quality public service delivery.

What are some common challenges faced by employees in state government positions, and how can new hires effectively navigate them?

Employees in state government roles often encounter challenges such as navigating complex regulatory requirements, adapting to changes in public policy, and working within established bureaucratic procedures. New hires may also need to learn how to collaborate across multiple departments and manage projects with limited resources or tight budgets. To succeed, it's helpful to proactively seek mentorship, stay informed about relevant policies, and develop strong communication skills to coordinate effectively with colleagues and stakeholders.

What are state jobs?

State jobs are employment positions offered by state governments to help operate public services and agencies. These jobs can range from administrative roles and law enforcement to healthcare and engineering. Working in a state job often provides stable employment, competitive benefits, and opportunities for career growth. Employees are typically considered public servants and contribute to the functioning and improvement of their communities. The application process and requirements vary by state and job type.

What is the difference between State Job vs City Job?

AspectState JobCity Job
Required credentialsVaries by position, often includes state-specific certifications or licensesMay require city-specific certifications, but often similar to state roles
Work environmentGovernment offices, state agencies, public service facilitiesCity government offices, municipal facilities, public service locations
Employer and industry usageState government agencies, departments, and commissionsCity government departments, municipal agencies, local services
Common search and comparison intentUnderstanding differences between state and local government rolesComparing opportunities within city versus state government jobs

State jobs and city jobs both serve public interests but differ mainly in scope and employer. State jobs are with state agencies and cover broader regional responsibilities, while city jobs focus on municipal services within a specific city. Both roles often require similar credentials and work environments, but their jurisdiction and daily tasks vary based on the level of government they serve.

What are popular job titles related to State Job jobs in Springfield, MA? For State Job jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching State Job jobs in Springfield, MA look for? The top searched job categories for State Job jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for State Job jobs? Cities near Springfield, MA with the most State Job job openings:
State Job jobs near you
Infographic showing various State Job job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 55% Full Time, 35% Part Time, 1% Temporary, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $102,556 per year, or $49.3 per hour.
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

State Farm

Vernon, CT • On-site

$24 - $26.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,357 frontline employees who took The Breakroom Quiz

194th of 259 rated insurance

Job description

ROLE DESCRIPTION: All State Farm offices are independently owned, operated, and not created equally! We are the #1 producing office in all of CT and have achieved many accolades! We are looking for a Rockstar to join our diverse team and have fun!
As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:
  • Personal Lines or Property & Casualty License (must be able to obtain)
  • Life & Health License (must be able to obtain)
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Retirement plan with matching contribution
  • Health & Lifestyle benefits
  • Group Life Insurance
  • Valuable career-building experience

Compensation: $24.00 - $26.50 per hour
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Brian Booth - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you!
About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Vernon.
  • I am a proud graduate of UCONN.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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