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State Job Jobs in Springfield, MA (NOW HIRING)

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State Job information

See Springfield, MA salary details

$56.5K

$100.2K

$142.1K

How much do state job jobs pay per year?

As of Jul 15, 2026, the average yearly pay for state job in Springfield, MA is $100,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $126,500.00 per year, depending on experience, location, and employer.

What are state jobs?

State jobs are employment positions offered by state governments to help operate public services and agencies. These jobs can range from administrative roles and law enforcement to healthcare and engineering. Working in a state job often provides stable employment, competitive benefits, and opportunities for career growth. Employees are typically considered public servants and contribute to the functioning and improvement of their communities. The application process and requirements vary by state and job type.

What is the difference between State Job vs City Job?

AspectState JobCity Job
Required credentialsVaries by position, often includes state-specific certifications or licensesMay require city-specific certifications, but often similar to state roles
Work environmentGovernment offices, state agencies, public service facilitiesCity government offices, municipal facilities, public service locations
Employer and industry usageState government agencies, departments, and commissionsCity government departments, municipal agencies, local services
Common search and comparison intentUnderstanding differences between state and local government rolesComparing opportunities within city versus state government jobs

State jobs and city jobs both serve public interests but differ mainly in scope and employer. State jobs are with state agencies and cover broader regional responsibilities, while city jobs focus on municipal services within a specific city. Both roles often require similar credentials and work environments, but their jurisdiction and daily tasks vary based on the level of government they serve.

What are some common challenges faced by employees in state government positions, and how can new hires effectively navigate them?

Employees in state government roles often encounter challenges such as navigating complex regulatory requirements, adapting to changes in public policy, and working within established bureaucratic procedures. New hires may also need to learn how to collaborate across multiple departments and manage projects with limited resources or tight budgets. To succeed, it's helpful to proactively seek mentorship, stay informed about relevant policies, and develop strong communication skills to coordinate effectively with colleagues and stakeholders.

What are the key skills and qualifications needed to thrive as a State Job employee, and why are they important?

To thrive in a typical State Job, you need a solid understanding of administrative procedures, relevant laws or regulations, and often a bachelor's degree in a related field. Familiarity with government databases, office software like Microsoft Office Suite, and sometimes state-specific management systems is usually required. Strong organizational skills, effective communication, and attention to detail help you excel in serving the public and collaborating with colleagues. These competencies ensure efficient operations, compliance with regulations, and high-quality public service delivery.
What are popular job titles related to State Job jobs in Springfield, MA? For State Job jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for State Job jobs? Cities near Springfield, MA with the most State Job job openings:
Infographic showing various State Job job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,166 per year, or $48.2 per hour.
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

State Farm

Suffield, CT • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,524 frontline employees who took The Breakroom Quiz

210th of 281 rated insurance


Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Dental insurance
  • Vision insurance

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Christopher Schoelen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Glastonbury & Suffield, Connecticut.
  • Our office is open Monday - Friday 9:00am - 5:00pm.
  • Our agency has received awards including: Chairman's Circle and Ambassador Travel
  • Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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