Reservations Agent
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to ...
Hanalei, HI · On-site
$20.75 - $26.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... The Director of Revenue & Reservations will maintain oversight over the Reservations Departments ...
Hanalei, HI · On-site
$20.75 - $26.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... The Director of Revenue & Reservations will maintain oversight over the Reservations Departments ...
Hanalei, HI · On-site
$20.75 - $26.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... The Director of Revenue & Reservations will maintain oversight over the Reservations Departments ...
Hanalei, HI · On-site
$20.75 - $26.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... The Director of Revenue & Reservations will maintain oversight over the Reservations Departments ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...
Hanalei, HI · On-site
$29/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...
Hanalei, HI · On-site
$120 - $130/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Maintain oversight over the Reservations Departments (on site or call‑center based). * Work ...
Hanalei, HI · On-site
$120 - $130/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Maintain oversight over the Reservations Departments (on site or call‑center based). * Work ...
Austin, TX · On-site
$14.75 - $19.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Process reservations accurately using our Property Management System (PMS). * Provide knowledge on ...
Austin, TX · On-site
$14.75 - $19.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Process reservations accurately using our Property Management System (PMS). * Provide knowledge on ...
Hanalei, HI · On-site
$27/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Register and check in hotel guests, members, and outside reservations using designated systems
Hanalei, HI · On-site
$27/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Register and check in hotel guests, members, and outside reservations using designated systems
$13 - $16.75/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage reservations, waitlists, and seating assignments to maximize guest satisfaction and ...
$13 - $16.75/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage reservations, waitlists, and seating assignments to maximize guest satisfaction and ...
Austin, TX · On-site
$14.75 - $19.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Process reservations accurately using our Property Management System (PMS). * Provide knowledge on ...
Austin, TX · On-site
$14.75 - $19.50/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Process reservations accurately using our Property Management System (PMS). * Provide knowledge on ...
Hanalei, HI · On-site
$31/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Prepare upcoming reservations, send pre-arrival communications, and maintain accurate guest records.
Hanalei, HI · On-site
$31/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Prepare upcoming reservations, send pre-arrival communications, and maintain accurate guest records.
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Prepare upcoming reservations, send pre-arrival communications, and maintain accurate guest records.
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Prepare upcoming reservations, send pre-arrival communications, and maintain accurate guest records.
Austin, TX · On-site
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Oversee daily restaurant reservations and pre-assignsseating when necessary. * Communicate with ...
Austin, TX · On-site
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Oversee daily restaurant reservations and pre-assignsseating when necessary. * Communicate with ...
New York, NY · On-site
$38/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Monitor, screen, respond to and distribute incoming communications. * Assist with reservations and ...
New York, NY · On-site
$38/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Monitor, screen, respond to and distribute incoming communications. * Assist with reservations and ...
Austin, TX · On-site
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Oversee daily restaurant reservations and pre-assignsseating when necessary. * Communicate with ...
Austin, TX · On-site
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Oversee daily restaurant reservations and pre-assignsseating when necessary. * Communicate with ...
New York, NY · On-site
$38/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Monitor, screen, respond to and distribute incoming communications. * Assist with reservations and ...
New York, NY · On-site
$38/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Monitor, screen, respond to and distribute incoming communications. * Assist with reservations and ...
$110 - $120/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage all front office operations, including reservations, concierge, guest experience, and bell ...
New
$110 - $120/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage all front office operations, including reservations, concierge, guest experience, and bell ...
New
Manhattan, NY · On-site
$110 - $120/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage all front office operations, including reservations, concierge, guest experience, and bell ...
New
Manhattan, NY · On-site
$110 - $120/hr
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage all front office operations, including reservations, concierge, guest experience, and bell ...
New
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Operational Oversight - Manage all front office operations, including reservations, concierge ...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Operational Oversight - Manage all front office operations, including reservations, concierge ...
$12.02 - $13.59
3% of jobs
$13.59 - $15.17
9% of jobs
$16.59 is the 25th percentile. Wages below this are outliers.
$15.17 - $16.74
14% of jobs
The median wage is $18.21 / hr.
$16.74 - $18.31
25% of jobs
$18.31 - $19.89
20% of jobs
$20.35 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.46
12% of jobs
$21.46 - $23.03
8% of jobs
$23.03 - $24.61
3% of jobs
$24.61 - $26.18
3% of jobs
$26.18 - $27.75
1% of jobs
$27.75 - $29.33
1% of jobs
$12
$19
$29
A Starwood Reservations job involves assisting customers with booking hotel stays, modifying reservations, and providing information about Starwood properties. Employees in this role typically work in a call center or remotely, handling inquiries through phone, email, or chat. Strong customer service skills, attention to detail, and knowledge of hotel policies are essential. This job may also involve resolving customer issues and recommending suitable accommodations based on guest preferences.
As a Starwood Reservations specialist, your primary duties include handling incoming calls or online inquiries to book hotel rooms, assist with modifications or cancellations, and answer questions about property features or loyalty programs. You often coordinate closely with hotel staff to ensure room availability and special guest requests are accurately communicated and fulfilled. This role may involve working in shifts, especially during peak travel periods, and requires maintaining strong attention to detail under time pressure. Most team members work in a supportive environment with opportunities for cross-training and advancement within the hospitality industry. Successfully navigating daily challenges ensures guests enjoy a smooth booking experience and helps drive the hotel's overall reputation.
To thrive in a Starwood Reservations role, you need strong customer service abilities, attention to detail, and proficiency in handling booking inquiries, ideally backed by experience in hospitality or call centers. Familiarity with reservation management systems such as Opera and knowledge of standard hotel booking protocols are commonly required. Outstanding verbal communication, problem-solving, and multitasking skills help you stand out in this position. These competencies ensure seamless guest experiences, accurate reservations, and satisfied customers in a fast-paced hospitality environment.
The top searched job categories for Starwood Reservations jobs are:

Hanalei, HI • On-site
$29/hr
Other
Posted 9 days ago
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Our team is currently seeking an articulate, experienced Reservations Agent to join the team. If you live for the details, and love seeing a great plan come to life, you might want to give us a call.
About you...
Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
Ability to speak a secondary language is a plus.
Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$29.00/hr
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.