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Starwood Reservations Jobs (NOW HIRING)

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to ...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that ...

Call Center Agent/PBX

Austin, TX · On-site

$14.75 - $19.50/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Process reservations accurately using our Property Management System (PMS). * Provide knowledge on ...

Pool Concierge

Hanalei, HI · On-site

$27/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Register and check in hotel guests, members, and outside reservations using designated systems

Pool Host/Attendant

Austin, TX

$13 - $16.75/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage reservations, waitlists, and seating assignments to maximize guest satisfaction and ...

Call Center Agent/PBX

Austin, TX · On-site

$14.75 - $19.50/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Process reservations accurately using our Property Management System (PMS). * Provide knowledge on ...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Oversee daily restaurant reservations and pre-assignsseating when necessary. * Communicate with ...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Oversee daily restaurant reservations and pre-assignsseating when necessary. * Communicate with ...

$110 - $120/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage all front office operations, including reservations, concierge, guest experience, and bell ...

New

Director of Front Office

Manhattan, NY · On-site

$110 - $120/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... Manage all front office operations, including reservations, concierge, guest experience, and bell ...

New

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Starwood Reservations information

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$12

$19

$29

How much do starwood reservations jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for starwood reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a Starwood Reservations?

A Starwood Reservations job involves assisting customers with booking hotel stays, modifying reservations, and providing information about Starwood properties. Employees in this role typically work in a call center or remotely, handling inquiries through phone, email, or chat. Strong customer service skills, attention to detail, and knowledge of hotel policies are essential. This job may also involve resolving customer issues and recommending suitable accommodations based on guest preferences.

What does a Starwood Reservations specialist do?

As a Starwood Reservations specialist, your primary duties include handling incoming calls or online inquiries to book hotel rooms, assist with modifications or cancellations, and answer questions about property features or loyalty programs. You often coordinate closely with hotel staff to ensure room availability and special guest requests are accurately communicated and fulfilled. This role may involve working in shifts, especially during peak travel periods, and requires maintaining strong attention to detail under time pressure. Most team members work in a supportive environment with opportunities for cross-training and advancement within the hospitality industry. Successfully navigating daily challenges ensures guests enjoy a smooth booking experience and helps drive the hotel's overall reputation.

What skills and qualifications are needed for a Starwood Reservations position?

To thrive in a Starwood Reservations role, you need strong customer service abilities, attention to detail, and proficiency in handling booking inquiries, ideally backed by experience in hospitality or call centers. Familiarity with reservation management systems such as Opera and knowledge of standard hotel booking protocols are commonly required. Outstanding verbal communication, problem-solving, and multitasking skills help you stand out in this position. These competencies ensure seamless guest experiences, accurate reservations, and satisfied customers in a fast-paced hospitality environment.

More about Starwood Reservations jobs

What job categories do people searching Starwood Reservations jobs look for?

The top searched job categories for Starwood Reservations jobs are:

Infographic showing various Starwood Reservations job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations Agent

Hanalei, HI • On-site

$29/hr

Other

Posted 9 days ago


Job description

Join Our Team

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Planning a trip should be fun and easy, right? Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Our team is currently seeking an articulate, experienced Reservations Agent to join the team. If you live for the details, and love seeing a great plan come to life, you might want to give us a call.

About you...

Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.

Ability to speak a secondary language is a plus.

Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.

Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$29.00/hr

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.