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Staff Assistant Jobs in Rochester, NY (NOW HIRING)

Epilepsy-Pralid

Self-Direction Com-Hab Staff

Pavilion, NY · On-site

$22 - $24/hr

ID #14185 Job Purpose: * Assist individuals with brain injury, intellectual disabilities, and other neurological disabilities in achieving a challenging, stimulating, dignified life by serving as an ...

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Staff Assistant information

See Rochester, NY salary details

$21.7K

$63.2K

$92.3K

How much do staff assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for staff assistant in Rochester, NY is $63,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $81,900.00 per year, depending on experience, location, and employer.

What is a staff assistant?

Staff Assistants are administrative professionals who provide support to teams, departments, or executives within an organization. Their responsibilities often include managing schedules, handling correspondence, preparing documents, organizing meetings, and performing various clerical tasks. They play a crucial role in ensuring that office operations run smoothly and efficiently. Staff Assistants need strong organizational, communication, and multitasking skills to succeed in their roles.

What does a staff assistant do?

Your responsibilities as a staff assistant vary greatly depending on the business for which you work, especially within the government, education, or aviation, but your general duties involve administrative support. You are expected to provide support to other staff members to help them complete their assigned work more efficiently. This can sometimes include supervisory duties. You spend a lot of time answering phones and emails, scheduling appointments, organizing, filing, and preparing documents, sorting mail, tracking deliverables and receivables, assisting with the budget, ensuring correct order entry, and providing quality customer service. You also answer questions and greet customers in office settings.

What are the key skills and qualifications needed to thrive as a staff assistant, and why are they important?

To thrive as a Staff Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree. Familiarity with office software such as Microsoft Office Suite, scheduling platforms, and document management systems is typically required. Excellent communication, time management, and problem-solving skills help you handle multiple priorities and support team efficiency. These skills are essential for ensuring smooth office operations and enabling teams to function effectively.

How does a staff assistant typically support multiple departments or team members in a fast-paced office environment?

As a Staff Assistant, you may be expected to juggle requests from various departments or team members, often with competing deadlines. This requires strong organizational skills and the ability to prioritize tasks efficiently. You'll likely coordinate schedules, handle correspondence, and support meetings, making communication and adaptability essential. Collaborating closely with colleagues across different teams helps ensure smooth office operations and provides you with a broad understanding of the organization's workflow.

What is the difference between Staff Assistant vs Administrative Assistant?

AspectStaff AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often some post-secondary education or certifications
Work EnvironmentGovernment agencies, nonprofits, corporate officesCorporate offices, government agencies, educational institutions
Employer & Industry UsageCommonly used in government and nonprofit sectorsWidely used across various industries including business, healthcare, and education
Search & Comparison IntentOften compared for entry-level support roles in organizationsCompared for administrative support and clerical roles

While both roles provide essential support within organizations, Staff Assistants typically work in government or nonprofit sectors with similar credential requirements, whereas Administrative Assistants are more common across diverse industries, often with additional post-secondary education. Understanding these differences helps job seekers identify the right role for their skills and career goals.

More about Staff Assistant jobs

What are the most commonly searched types of Staff jobs in Rochester, NY?

The most popular types of Staff jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Staff Assistant jobs?

Cities near Rochester, NY with the most Staff Assistant job openings:

Staff Assistant jobs near you
Infographic showing various Staff Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $63,201 per year, or $30.4 per hour.

SELF DIRECTED SERVICES STAFF - MARCIGLIANO

Catholic Charities Family and Community Services

Rochester, NY • On-site

$15.50/hr

Full-time

Retirement

Re-posted 14 days ago

Job description

We are Hiring!
Job Posting: Self-Directed Services Staff
Location: Client Dependent / Community Based
Department: I/DD - SDS
Schedule: Varied, dependent on client need
Salary: $15.50/hour for administrative work, Rate for work with client set by client/family
General Description
Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
  • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite.
  • Continually seeks opportunities to meet individual's psychosocial needs through both care planned and spontaneous actions.
  • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner.
  • Implements a person-centered approach to services.
  • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities.
  • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing.
  • Communicates with supervisor and Circle of Support about individual's habilitation plans that may need revisions or updates.
  • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families.
  • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served.
  • Respects the individual's dignity, privacy, property, religion, and culture.
  • Documents and maintains accurate records of contacts with individuals.
  • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect.
  • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation.
  • Maintains flexibility in schedule based on needs of individuals assigned.
  • Is dependable and arrives on time, ready for responsibilities.
  • Participates in relevant Agency meetings and/or trainings.
  • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
  • Other duties as assigned by individual being served or CCFCS SDS Supervisor.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Top Benefits and Perks:
  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements
Qualifications
Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered.
Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age.
Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Additional Requirements:
  • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations.
  • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance.
  • Demonstrates behaviors and attitudes which support agency mission philosophy and policies.
  • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
  • Maintains absolute confidentiality of all records reviewed including individual's records, employee records and billing records.
  • Ability to work a combination of day, evening, overnight and weekend hours, as needed.
  • Ability to effectively communicate with individuals with intellectual/developmental disabilities.
  • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities.
  • Ability to work both independently and cooperatively as a team member.
  • Ability to ascend and descend stairs.
  • Ability to provide physical interventions such as lifting, grasping, holding as necessary.
  • Commitment to Agency Mission Statement
  • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Salary Description
$15.50 / Hour

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