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Ssvf Jobs (NOW HIRING)

YWCA Seattle King Snohomish

SSVF Case Manager

Renton, WA · On-site

$28/hr

What You'll Do The SSVF (Supportive Services for Veteran Families) Case Manager will work closely with Homeless and Formerly Homeless Veterans and their Families and is part of the YWCA's Specialized ...

YWCA Seattle King Snohomish

SSVF Case Manager

Renton, WA · On-site

$28/hr

What You'll Do The SSVF (Supportive Services for Veteran Families) Case Manager will work closely with Homeless and Formerly Homeless Veterans and their Families and is part of the YWCA's Specialized ...

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As of Jul 15, 2026, the average yearly pay for ssvf in the United States is $59,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ssvf position, and why are they important?

To thrive as a Supportive Services for Veteran Families (SSVF) Case Manager, you need a background in social work, case management, or human services, often requiring a relevant degree and experience working with veterans or vulnerable populations. Familiarity with case management systems, housing resources, and veteran benefits, as well as certifications such as CPR or social work licensure, are valuable assets. Strong interpersonal communication, empathy, cultural competence, and organizational skills help you build trust and collaborate with clients, service providers, and team members. These combined skills ensure SSVF Case Managers can effectively support veterans in securing housing stability and accessing needed services.

What is an SSVF job?

An SSVF (Supportive Services for Veteran Families) job involves assisting veterans who are homeless or at risk of homelessness by providing case management, housing assistance, and connecting them to essential resources. Professionals in this role work with veterans to secure stable housing, access benefits, and improve overall well-being. The job typically requires knowledge of social services, housing programs, and veterans' issues.

What are some of the main challenges faced by SSVF Case Managers, and how are they typically addressed?

SSVF Case Managers often encounter challenges such as navigating complex eligibility requirements, addressing housing shortages, and working with clients who may have co-occurring mental health or substance abuse issues. To address these, Case Managers rely on a strong network of community partnerships, ongoing professional development, and support from interdisciplinary team members. Regular supervision and peer support meetings help staff troubleshoot difficult cases and prevent burnout. Staying organized and adaptable is key, as is maintaining a compassionate, solutions-focused approach when advocating for veterans’ needs.

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SSVF Legal Services Benefits Supervisor

SSVF Legal Services Benefits Supervisor

The Salvation Army Central Territory

Peoria, IL • On-site

$48K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

507th of 710 rated non-profit organizations

Job description

THE SALVATION ARMY
North and Central Illinois Division
JOB DESCRIPTION
JOB TITLE: SSVF Legal Services Benefit Supervisor
LOCATION/DEPT: The Salvation Army Veterans Services Department
REPORTS TO: Director of Veterans Services/Social Services Department
PEOPLE MANAGER: Yes
FLSA CATEGORY: Exempt, Full Time
PAY GRADE: 206
PAY RATE: $48,138 - $57,766 Annually, Grant Funded Position
WHO WE ARE
At The Salvation Army, we are dedicated to "Doing the Most Good". We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.
JOB SUMMARY
NCI Veterans Services Legal Services Benefits Supervisor aims to provide oversight of professional level work supporting low-income Veteran families, regarding Veteran's benefits, available public assistance, claim procedures, beneficiary information and eligibility status for enhanced legal services from legal service providers and foster a deeper understanding of the life-changing work carried out by The Salvation Army North and Central Illinois Division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Case Management (40%)
  • Conducts and/or reviews legal assessments on all Veterans enrolled in the SSVF Program.
  • Provides backup direct service support for SSVF Legal Services Benefits Coordinators.
  • Serves as benefits representative, develops, and presents information to Veteran families to increase awareness of Veteran's benefits and programs.
  • Conducts interviews with Veterans and their dependents and reviews background data on current medical and financial history to obtain information needed to determine eligibility.
  • Evaluates information to determine potential eligibility of clients for benefits from related programs (e.g., Social Security, welfare, and vocational rehabilitation)
  • Coordinates the claim packages for Veteran families seeking disability, education, medical and related benefits.
  • Maintains monthly communication with Veterans referred to program (minimum).
  • Provides weekly status updates on referrals.
  • Conducts outreach activities throughout catchment area.
  • Maintains compliance in The Salvation Army's "Safe from Harm" Certification (required).
  • Performs other duties, as assigned related to the SSVF Program.

  1. Administrative (40%)
  • Completes necessary tasks to become an accredited agent for filing claims.
  • Ensures all SSVF Legal Services Benefits Coordinators receive TRIP training.
  • Provides expertise guidance to SSVF Legal Services Benefits Coordinators on the processing of legal claims for Veterans enrolled in the SSVF Program.
  • Provides supervision of all SSVF Legal Services Benefit Coordinators staff.
  • Maintains up-to-date Master List of clients served in the program to include, intake, status, outcome, exit.
  • Maintains up-to-date referral contact lists.
  • Develops referral standard operating procedures and guidelines to ensure appropriate referrals to legal service providers.
  • Monitors ongoing expenditures as it relates to fee for service billing.
  • Conducts quarterly review of subcontractors; performance to ensure compliance with SSVF regulations and allowable expenditures.
  • Conducts in-depth annual review of subcontractors' performance to ensure compliance with SSVF regulations and allowable expenditures.
  • Assists in generation progress reports on outcomes and activities for Staff Meetings.
  • Completes reports for timely submission as required by the VA.
  • Reviews data monthly to ensure equity.
  • Maintains up-to-date data and accurate record of all legal activities.

  1. Collaboration (20%)
  • Develops partnerships with legal aid providers throughout the catchment area.
  • Provides specialized informational and administrative tasks to services staff, collaborators, and community agencies.
  • Participates in ongoing case coordination and training with SSVF Legal Services Benefits Coordinators staff.
  • Works closely with SSVF case managers to determine client's eligibility for benefits, permanent housing, and temporary financial assistance.
  • Assists SSVF case managers in identifying legal issues impacting housing stability.
  • Coordinates and participates in case conferences.
  • Attends community meetings and Coordinated Entry By-Name-List reviews.
  • Attends community Veteran events such as Stand Down, Veteran Resource Fairs, etc.
  • Communicate effectively with VA, The Salvation Army personnel and legal services providers.
  • Attend CAST weekly and monthly meetings as scheduled.

Administrative Expectations
  • Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES
Education:
Bachelor's degree in human services, business management or related degree preferred; significant related experience may be considered in lieu of a degree. Advanced degree in social work, counseling or human services is ideal.
Experience:
Such as...
Three years of claims/benefit processing experience working with social services and/or homeless programs is encouraged. The qualified candidate will also have experience working with Veterans and families.
Skills/Abilities
  • Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
  • Able to work with individuals of diverse legal backgrounds.
  • Close attention to detail and a high level of confidentiality
  • Ability to multi-task several projects concurrently
  • Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
  • Ability to establish and implement policies and procedures.
  • Demonstrated awareness of budget resources and cost control, as well as planning and administering budgets.
  • Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, HMIS.

JOB LIMITATIONS
  • This individual will only commit resources of The Salvation Army that have been allocated or approved.
  • This individual will adhere to all policies and procedures in carrying out the responsibilities of this position. The individual will keep the designated Supervisor informed of all critical issues relating to their area of responsibility.

PHYSICAL DEMANDS/WORK ENVIRONMENT
  • This position may be required to do light physical work. Sometimes heavier.
  • To successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment including a PC and potentially make public presentations/interactions.
  • The work environment for this position includes an office environment with a low to moderate noise level.
  • This individual must be able to travel to meet the needs of the position. A valid MVR is required.

REPORTING RELATIONSHIPS
  • This position reports to the Director of Veterans Services.
  • In context related to this position's duties, this individual will interact with a wide range of contacts both internal and external. In these contacts he/she will act as a representative of The Salvation Army and its mission.

COMPETENCIES
  • Maintain a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
  • Resolve conflicts in a positive manner.
  • Treat staff, clients, and visitors with courtesy.
  • Respect others' property and person.
  • Use professional and appropriate communication to and about co-workers, supervisors and subordinates.
  • Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

PERFORMANCE MEASURES
  • This individual will be evaluated on how effectively the outcomes of this position are achieved. Timeliness and accuracy of accomplishing assigned goals will be reviewed. An evaluation of how effective service is provided. Performance will also be determined by outcome information provided during weekly staff meetings and monthly reports.

POSITION LIMITATIONS
  • This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

JOIN OUR TEAM!
DOING THE MOST GOOD
Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.
The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.
In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.
The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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About Salvation Army

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The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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