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Sr Training Manager Jobs (NOW HIRING)

UGI

Sr Training Manager - L&D

King Of Prussia, PA · On-site

Job Summary The Senior Training Manager is a strategic leadership position responsible for overseeing the design, development, and delivery of comprehensive training programs across the organization.

AbbVie

Senior Training Manager - Oncology

Mettawa, IL · On-site

The Senior Training Manager, Oncology, will be responsible for helping develop and deliver Oncology/Hematology Training for Franchise A, supporting either Imbruvica or Epkinly. Reporting to the ...

AbbVie

Senior Training Manager - Oncology

Mettawa, IL · On-site

The Senior Training Manager, Oncology, will be responsible for helping develop and deliver Oncology/Hematology Training for Franchise A, supporting either Imbruvica or Epkinly. Reporting to the ...

AbbVie

Senior Training Manager - Oncology

Mettawa, IL · On-site +1

$124K/yr

The Senior Training Manager, Oncology, will be responsible for helping develop and deliver Oncology/Hematology Training for Franchise A, supporting either Imbruvica or Epkinly. Reporting to the ...

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Sr Training Manager information

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$25K

$50.4K

$96K

How much do sr training manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for sr training manager in the United States is $50,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a Sr Training Manager?

Sr Training Managers are senior-level professionals responsible for overseeing the design, development, and implementation of training programs within an organization. They assess organizational training needs, manage training teams, and ensure that employees receive effective instruction to improve their skills and performance. Sr Training Managers often collaborate with leadership to align training initiatives with business goals and may also measure the effectiveness of training interventions. Their role is critical to fostering continuous learning and professional development within a company.

What are the key skills and qualifications needed to thrive as a Sr Training Manager?

To thrive as a Sr Training Manager, you need expertise in instructional design, adult learning principles, and a background in education or human resources, often supported by a bachelor’s or master’s degree. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or SHRM-CP are highly valuable. Outstanding communication, leadership, and project management skills help drive team performance and foster a culture of continuous learning. These skills ensure effective development and delivery of training programs that align with organizational goals and support employee growth.

How does a Sr Training Manager typically collaborate with other departments to ensure training programs align with organizational goals?

A Sr Training Manager frequently works cross-functionally with department heads, HR, and subject matter experts to assess training needs and align programs with business objectives. This involves regular meetings to gather input, review progress, and adjust training initiatives based on feedback and performance metrics. Strong communication and relationship-building skills are essential, as the role often requires influencing stakeholders and securing buy-in for new training approaches. Collaboration ensures that learning solutions are practical, timely, and effectively support both employee development and organizational growth.

What is the difference between Sr Training Manager vs Training Specialist?

AspectSr Training ManagerTraining Specialist
Required CredentialsBachelor's degree, often with advanced certifications in training or HRBachelor's degree, relevant certifications optional
Work EnvironmentOversees training programs, manages teams, develops strategiesDelivers training sessions, develops training materials, supports learners
Employer & Industry UsageCommon in corporate, education, and healthcare sectors for leadership rolesUsed across industries for operational training and skill development

The Sr Training Manager typically leads training initiatives, manages teams, and develops strategic training plans, requiring more experience and higher-level skills. In contrast, a Training Specialist focuses on delivering training and supporting learners directly. Both roles are essential in workforce development but differ in scope and responsibilities.

What cities are hiring for Sr Training Manager jobs?

Cities with the most Sr Training Manager job openings:

What are the most commonly searched types of Sr Training jobs?

The most popular types of Sr Training jobs are:

What states have the most Sr Training Manager jobs?

States with the most job openings for Sr Training Manager jobs include:

Sr Training Manager jobs near you
Infographic showing various Sr Training Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,397 per year, or $24.2 per hour.

Senior Training Manager

Manhattan, NY • On-site

ExlService Holdings, Inc.
IT Services • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

135th of 496 rated business services

People enjoy working here

Good employer

Paid breaks

Learn more about ExlService Holdings, Inc.external

$120 - $150/hr

Other

Posted 6 days ago

Job description

We are seeking a high-performing and experienced Sr Training Manager – Travel Business to lead and manage team of trainers in executing training initiatives in the Travel domain. This role is critical in managing end-to-end training delivery for new hires, upskilling tenured employees, driving performance improvements, and ensuring process compliance across global travel operations.

Responsibilities

Key Responsibilities:

1. Training Delivery & Execution

  • Lead and manage end-to-end New Hire Training (NHT) including onboarding, facilitation, assessments, and certification.
  • Drive domain-specific training programs focused on air bookings, fare construction, reissues, refunds, and travel policy compliance.
  • Ensure accurate and effective use of GDS systems (Amadeus, Sabre, Galileo).
  • Own the Nesting/OJT phase, monitor trainee performance, and ensure smooth transition to production with complete documentation and reporting.

2. Training Needs & Performance Analysis

  • Conduct Training Needs Analysis (TNA) based on performance trends, QA feedback, and business metrics.
  • Analyze CSAT, AHT, Quality Scores, and Escalation Trends to identify performance gaps and recommend corrective interventions.
  • Coordinate refresher, upskilling, and cross-training programs to strengthen agent capability.

3. Content Development & Governance

  • Develop, review, and maintain training material including SOPs, process flows, and assessments aligned with evolving business requirements.
  • Ensure standardization and continuous improvement of training content across global markets.

4. Team Management & Development

  • Lead, coach, and mentor a team of Process Trainers and SMEs.
  • Conduct Train-the-Trainer programs and foster a culture of learning and excellence.
  • Promote continuous skill development within the training team to ensure readiness for new products and processes.

5. Stakeholder Collaboration & Reporting

  • Partner with Operations, Quality, Workforce, and HR teams to align training interventions with business needs.
  • Participate in calibration calls and business reviews to ensure trainers stay aligned with market and client trends.
  • Prepare and present training dashboards, reports, and performance insights to key stakeholders.

6. Industry Awareness & Alignment

  • Stay current with travel industry trends, airline policies, fare rules, and regulatory changes.
  • Ensure timely dissemination of updates to the training team and incorporate them into learning modules.
Qualifications
  • 9–12 years of experience in Process Training, with at least 2 years in a supervisory or managerial role within the Travel industry.
  • Proven expertise in GDS systems (Amadeus, Sabre, Galileo) and strong understanding of end-to-end travel processes.
  • Experience in global travel operations (B2C/B2B)—preferably within contact center or shared services environments.
  • Strong facilitation, presentation, and communication skills.
  • Excellent stakeholder management and ability to collaborate cross-functionally.
  • Analytical mindset with the ability to interpret data, identify trends, and drive actionable improvements.
  • Proficient in MS Office tools, LMS platforms, and reporting systems.
  • Ability to work independently, manage multiple priorities, and adapt in a fast-paced, evolving environment.
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