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Sr Operations Representative Jobs in Florida (NOW HIRING)

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This is a senior leadership role built for someone who can bring structure and accountability to a ... Build and maintain strong client relationships that lead to repeat work and represent Maylor ...

Be Seen First

This is a senior leadership role built for someone who can bring structure and accountability to a ... Build and maintain strong client relationships that lead to repeat work and represent Maylor ...

Be Seen First

This is a senior leadership role built for someone who can bring structure and accountability to a ... Build and maintain strong client relationships that lead to repeat work and represent Maylor ...

Be Seen First

This is a senior leadership role built for someone who can bring structure and accountability to a ... Build and maintain strong client relationships that lead to repeat work and represent Maylor ...

Be Seen First

This is a senior leadership role built for someone who can bring structure and accountability to a ... Build and maintain strong client relationships that lead to repeat work and represent Maylor ...

... representing a thriving Fortune 500 company in a dynamic corporate industry. About the role: In ... This role supports operational delivery within the U.S. Leave Administration function and ...

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Sr Operations Representative information

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$8

$15

$23

How much do sr operations representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for sr operations representative in Florida is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Operations Representative?

To thrive as a Sr Operations Representative, you need a solid understanding of operational processes, strong analytical abilities, and experience in customer service or business administration, typically supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, CRM software, and proficiency in Microsoft Office are commonly required, along with knowledge of industry-specific platforms. Excellent communication, problem-solving, and organizational skills help you manage tasks efficiently and build strong client relationships. These abilities ensure smooth daily operations, effective issue resolution, and the delivery of high-quality service to both internal and external stakeholders.

What is the difference between Sr Operations Representative vs Operations Specialist?

AspectSr Operations RepresentativeOperations Specialist
Required CredentialsHigh school diploma; some roles prefer associate or bachelor’s degree; relevant certificationsHigh school diploma; certifications may be beneficial
Work EnvironmentOffice setting; customer service and administrative tasksOffice or warehouse; process coordination and support
Employer & Industry UsageCommon in logistics, manufacturing, and service industriesUsed across various industries including logistics, retail, and manufacturing
Search & Comparison IntentOften compared for roles involving operations support and coordinationCompared for roles focusing on process improvement and support

The main difference is that Sr Operations Representatives typically handle more complex customer interactions, oversee operational processes, and may have leadership responsibilities, whereas Operations Specialists focus on supporting daily operations, process execution, and coordination. Both roles require similar credentials and are common in similar industries, but the Sr Operations Representative often involves more customer-facing and supervisory duties.

What is a Sr Operations Representative?

Sr Operations Representatives are experienced professionals who oversee and coordinate daily operational activities within a company or department. They ensure that processes run smoothly, handle complex customer or client issues, and often assist in training or mentoring junior staff. Their role may also involve monitoring compliance, improving efficiency, and supporting management in implementing new policies or procedures. Typically, Sr Operations Representatives have in-depth knowledge of company operations and play a key role in achieving organizational goals.

Is operations a high paying job?

The salary for a Sr Operations Representative varies depending on industry, location, and experience, but it is generally considered a mid- to high-level role with competitive pay. Salaries often range from $50,000 to $80,000 annually, with potential for bonuses and benefits. Skills in process management, communication, and problem-solving can influence earning potential.

What are some common challenges faced by a Sr Operations Representative, and how can they be effectively managed?

Sr Operations Representatives often handle complex tasks such as process optimization, issue resolution, and cross-departmental coordination. Common challenges include managing high volumes of transactions, addressing unexpected operational disruptions, and ensuring compliance with company policies. To effectively manage these challenges, it's important to leverage strong organizational skills, maintain clear communication with team members and stakeholders, and stay up-to-date on operational best practices. Proactively identifying potential bottlenecks and using data-driven approaches can also help streamline workflows and minimize errors.

What are popular job titles related to Sr Operations Representative jobs in Florida?

For Sr Operations Representative jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Sr Operations Representative jobs?

Cities in Florida with the most Sr Operations Representative job openings:

Infographic showing various Sr Operations Representative job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

Senior Manager, Customer Operations

Integer Holdings Corporation

Palm Harbor, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 hours ago


Integer Holdings rating

7.4

Company rating: 7.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

295th of 540 rated manufacturers


Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers' success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
What you will do in this role:
The Sr. Customer Operations Manager provides leadership to manager, supervisors, and professional staff within the Customer Operations function and is accountable for the performance and results of the Customer Operations Specialist team. This role sets the strategic direction, develops business plans, identifies priorities, and allocates resources to deliver exceptional service and drive operational excellence. Decisions in this role are guided by broader business, functional, and site strategies.
This position plays a key role in advocating for the customer, working closely with Operations, Planning, Engineering, Quality, and Sales to deliver innovative solutions that meet our customers' needs with speed, accuracy, and exceptional communication. This position will work directly with "factory direct" customers to support their quoting, order entry, and general service needs, while assisting in the support of the Customer Success Enterprise accounts to enhance their overall Customer Experience with Integer and help drive long term relationships with Integer Enterprise customers.
The Sr. Customer Operations Manager will be a member of the Site Leadership Team and a key partner with the Director of Operations. The primary purpose of this job is to act as the site based customer champion and develop the unconstrained unit forecast for the S&OP process.
Accountabilities & Responsibilities:
  • Adheres to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
  • Provides leadership to the Customer Operations team by managing resources, setting strategic direction, developing and managing performance toward key business metrics (e.g., Order Acknowledgement, Quote Cycle Time), and identifying improvement opportunities to better serve customers.
  • Leads and trains team members, prioritizes activities, and ensures process execution and compliance with established timelines and policies, and is accountable for the performance results.
  • Executes strategies and sets policies in collaboration with leadership to align with functional and business objectives; decisions are guided by policies and procedures.
  • Persuades others to adopt a different point of view including Site Leadership Team and fosters a culture of customer advocacy throughout the facility.
  • Acts as subject matter expert and liaison, providing guidance to the team, peers, and customers; represents Integer and the site during customer communications, visits, production meetings, and issue resolution.
  • Applies deep industry knowledge, competitive awareness, and broad expertise across Customer Operations, Sales, Planning, and Quality to support business decisions and elevate the customer experience.
  • Develops innovative, scalable solutions by leading cross-functional collaboration to address complex technical, operational, and organizational challenges.
  • Partners with Factory Direct, Corporate, Strategic, and Multi-Site customers through direct engagement or collaboration with Sales and Customer Success Enterprise to meet requirements, drive growth, and build long-term relationships.
  • Works closely with Sales, Customer Success, and internal stakeholders to resolve escalations, understand requirements, implement solutions, and communicate effectively across functions.
  • Sets direction on operational excellence by providing timely data and information for Quarterly Business Reviews, contract reviews, order entry, confirmation processes, and customer escalations.
  • Drives forecasting efforts by supporting monthly and annual planning processes, performing data reconciliation, and contributing business insights.
  • Drives performance by establishing sales goals for Factory Direct customers and collaborating with Customer Operations teams at other facilities to develop cross-site sales opportunities.
  • Leads the quotation process for Repeat and Standard Products and supports the Strategic Product Family group with new product quotations.
  • Coordinates with facility functions such as Planning, Operations, and Purchasing to fulfill customer requests, including order expedites and change requests.
  • Ensures adherence to ISO certification requirements and participates in customer service-related audits (e.g., Quality, Finance, Customer).
  • Performs other duties as required.

Education & Experience:
  • Minimum Education: Bachelor's degree in business or a related field preferred.
  • Minimum Experience: 10+ years' experience in medical device or related field.

Knowledge & Skills:
  • Special Skills:
  • Sales and service acumen.
  • Medical Device Manufacturing experience preferred.
  • Experience reading and understanding design drawings and specifications preferred.
  • Ability to communicate effectively across the organization throughout all levels both verbally and written.
  • Ability to work independently as well as within a team.
  • Demonstrated ability to be organized and adaptable to meet business deadlines in a dynamic environment.
  • Customer focused, highly organized and able to manage multiple tasks simultaneously.
  • Extreme responsiveness and resilient.
  • Good problem solving skills.
  • Strong computer skills (Microsoft Office products).

  • Specialized Knowledge: Experience with Oracle and/or SAP is a plus

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.
U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

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