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Sr Operations Manager Jobs in Renton, WA (NOW HIRING)

Deacon Construction

OPERATIONS MANAGER

Bellevue, WA

$150K - $200K/yr

Operations Manager Location: Seattle Area, WA (Redmond Office) Salary: $150,000 - $200,000 ... Senior Living, and Warehouse/Distribution. If you're a seasoned leader who excels at managing ...

ULINE

Operations Manager

Tacoma, WA · On-site

$96K - $160K/yr

Provide hands-on senior management and drive accountability through performance feedback. Minimum Requirements * Bachelor's degree. * 5+ years experience in operations or general management.

ULINE

Operations Manager

Tacoma, WA · On-site

$96K - $160K/yr

Provide hands-on senior management and drive accountability through performance feedback. Minimum Requirements * Bachelor's degree. * 5+ years experience in operations or general management.

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Sr Operations Manager information

See Renton, WA salary details

$44K

$111.5K

$180.1K

How much do sr operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for sr operations manager in Renton, WA is $111,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $137,200.00 per year, depending on experience, location, and employer.

What is a Sr operations manager?

Sr Operations Managers are senior-level professionals responsible for overseeing and improving the daily operations of a company or organization. They manage teams, develop strategies to enhance productivity, and ensure that business objectives are met efficiently. Their duties often include budgeting, process optimization, and liaising between departments to solve operational issues. Sr Operations Managers play a key role in driving organizational success through effective leadership and process management.

What are the key skills and qualifications needed to thrive as a Sr operations manager?

To thrive as a Sr Operations Manager, you need strong leadership, process optimization, and strategic planning skills, typically backed by a bachelor's degree in business or a related field and several years of management experience. Familiarity with ERP systems, project management tools, and Six Sigma or Lean certifications is often expected. Exceptional communication, problem-solving, and team-building abilities help drive operational excellence and foster a positive work culture. Mastering these skills ensures efficient business operations, cost control, and achievement of organizational goals.

What are some common challenges Sr operations managers face when overseeing cross-functional teams?

Sr Operations Managers often encounter challenges coordinating across multiple departments, each with their own priorities and workflows. Balancing resource allocation, ensuring clear communication, and aligning team goals with organizational objectives are key hurdles. Successful managers develop strong collaboration skills and leverage regular meetings, performance metrics, and feedback loops to keep projects on track. Adaptability and a proactive approach to problem-solving are crucial for overcoming these complexities and driving operational excellence.

What is the difference between Sr Operations Manager vs Operations Supervisor?

AspectSr Operations ManagerOperations Supervisor
CredentialsBachelor's degree, often with experience in management or operationsHigh school diploma or equivalent, some experience in operations
Work EnvironmentStrategic planning, overseeing multiple teams or departmentsSupervising daily operations and frontline staff
Employer & Industry UsageCommon in corporate, manufacturing, and logistics sectorsFound in retail, manufacturing, and service industries

The Sr Operations Manager typically holds a higher level of responsibility, focusing on strategic planning and managing multiple teams, while the Operations Supervisor handles daily operational tasks and supervises frontline staff. Both roles require operational knowledge, but the Sr Operations Manager's role is more strategic and leadership-oriented.

What are popular job titles related to Sr Operations Manager jobs in Renton, WA?

For Sr Operations Manager jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Sr Operations Manager jobs in Renton, WA look for?

The top searched job categories for Sr Operations Manager jobs in Renton, WA are:

What cities near Renton, WA are hiring for Sr Operations Manager jobs?

Cities near Renton, WA with the most Sr Operations Manager job openings:

Sr Operations Manager jobs near you
Infographic showing various Sr Operations Manager job openings in Renton, WA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,046 per year, or $53.4 per hour.

Senior Program Manager - Payment Operations - Healthcare

Bellevue, WA • On-site

Chewy
Retail • 10K+ employees
Learn more about Chewyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Chewy rating

6.8

Company rating: 6.8 out of 10

Based on 230 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Location: Bellevue, WA, Boston, MA, or Plantation, FL
Hybrid: 3 days/week in office
Our Opportunity
Chewy's mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding expectations through every interaction. Within Chewy, the Payments team improves the customer and care team experience by launching better ways to pay, increasing payment success, strengthening reliability, and reducing the cost and friction of payments.
Chewy is hiring a Senior Program Manager, Payment Operations - Healthcare in Bellevue, WA, Plantation, FL, or Boston, MA to lead payment health, readiness, and optimization across Chewy Healthcare. In this role, you will be the senior operational owner for in-clinic, digital, and recurring payments used by customers and clinic care teams, and internal operators. You will manage performance, partner escalations, and cross-functional execution for capabilities that are critical to customer experience and business outcomes.
The ideal candidate is an experienced payments and operations leader who has owned outcomes in a scaled retail, fintech, ecommerce, marketplace, subscription, or omnichannel environment. This person combines payments depth with senior program leadership and can move between strategic planning and hands-on issue resolution. They have improved one-time and recurring payment experiences, including authorization performance, stored credentials, tokenization, retry strategies, and decline recovery. They can quickly build credibility, simplify complex topics, identify customer and business impact, and lead partners across Product, Engineering, Clinic Operations, Customer Care, Analytics, Finance, Accounting, Legal/Compliance, and external payment providers.
What You'll Do
  • Own the operational roadmap for Healthcare payments across in-clinic, digital, and recurring workflows.
  • Define, monitor, and improve payment metrics such as success rate, authorization performance, recurring payment recovery, terminal reliability, refund/void quality, decline trends, incident volume, and SLAs.
  • Strengthen recurring payment operations, including stored credential health, tokenization, card lifecycle events, payment retries, decline recovery, account updater processes, and payment method reliability.
  • Lead Healthcare payment launches, enhancements, defect resolution, and operational readiness across Product, Engineering, Clinic Operations, Customer Care, Analytics, Finance, Accounting, Legal/Compliance, and external partners.
  • Identify payment defects and reliability risks, quantify customer and financial impact, and drive prioritized resolution.
  • Build and improve operating mechanisms such as dashboards, runbooks, escalation paths, incident response processes, post-incident reviews, partner reviews, and readiness checklists.
  • Manage external payment providers, terminal providers, gateways, processors, and other third parties against SLAs, roadmap dependencies, issue resolution, and improvement plans.
  • Lead incident response and root-cause analysis in partnership with internal and external teams; convert learnings into durable prevention and monitoring mechanisms.
  • Develop executive-ready narratives, business reviews, and recommendations that connect payment performance with customer experience, care team experience, cost, risk, and business impact.
  • Serve as a payments subject matter expert for card-present, card-not-present, recurring payments, terminal, refund, reconciliation, and operational support workflows across Healthcare.

What You'll Need
  • Bachelor's degree in business, finance, operations, technology, or related field, or equivalent practical experience.
  • 8+ years of experience in payments, payment operations, fintech, ecommerce, retail, healthcare operations, marketplace operations, subscription/recurring payments, or another scaled operational environment.
  • 5+ years leading complex cross-functional programs with Product, Engineering, Analytics, Finance, Accounting, Customer Care/Operations, Legal/Compliance, and external partners.
  • Track record owning payment KPIs and operational outcomes such as payment success rate, authorization rate, decline rate, terminal availability, refund/void performance, dispute rate, reconciliation quality, cost of payments, or SLA performance.
  • Direct experience with card-present and card-not-present payment flows, including gateways, processors, acquirers, issuers, card networks, digital wallets, payment terminals, stored credentials, tokenization, settlement, refunds, disputes, and reconciliation.
  • Experience with recurring or subscription-like payment programs, including stored credentials, payment retries, decline recovery, account updater/card lifecycle management, payment method lifecycle events, or recurring billing reliability.
  • Experience supporting omnichannel, healthcare, clinic, field, retail, marketplace, ecommerce, or service-oriented environments where both customer and operator workflows matter.
  • Strong analytical capability with the ability to use payment data, processor reporting, decline trends, defects, and customer/care team feedback to identify root causes and drive action.
  • Proven ability to operate in ambiguity, dive into details, and lead issue resolution without direct authority.
  • Strong vendor and partner management experience, including performance reviews, escalations, SLA management, roadmap alignment, and operational improvement plans.
  • Excellent written and verbal communication skills, including experience preparing executive-level narratives, business reviews, and decision recommendations.
  • Ability to deliver time-sensitive initiatives while maintaining strong attention to detail and follow-through.
  • Ability to travel up to 15% of the time.

Preferred Qualifications
  • Experience with payment terminals, order management, point-of-sale systems, ecommerce, or healthcare/clinic payment workflows.
  • Experience launching or scaling payment capabilities across physical locations, field operations, or distributed teams.
  • Experience improving payment observability, incident response, support models, or partner performance in a high-volume environment.
  • Experience with digital wallets, debit routing, account updater/card lifecycle management, or payment optimization strategies.

Success in This Role Looks Like
  • Healthcare payment workflows are reliable, measurable, and supported by clear operating mechanisms across in-clinic, digital, and recurring experiences.
  • Customer, clinic, and care team friction is identified quickly, quantified clearly, and resolved through strong cross-functional ownership.
  • Payment partners are managed through business reviews, escalations, SLAs, and improvement plans.
  • Payment incidents have clear response paths, root-cause ownership, durable prevention actions, and improved monitoring.
  • Senior leaders have a clear view of payment performance, risks, tradeoffs, and investment needs across Chewy Healthcare.

The base salary range for this role is $129,500 - $207,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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