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Sr Implementation Manager Jobs (NOW HIRING)

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

About the Role As Senior Implementation Manager, you will own the client journey end-to-end - from contract signature through steady-state value realization. This is not a role where you hand off a ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

About the Role As Senior Implementation Manager, you will own the client journey end-to-end - from contract signature through steady-state value realization. This is not a role where you hand off a ...

Signifyd

Senior Implementation Manager

Solutions Design and Delivery As a Sr. Implementation Manager within the Solutions Design & Delivery team, you own the complete technical relationship for our Enterprise and Strategic merchants from ...

Signifyd

Senior Implementation Manager

OR · On-site +1

Solutions Design and Delivery As a Sr. Implementation Manager within the Solutions Design & Delivery team, you own the complete technical relationship for our Enterprise and Strategic merchants from ...

Way

Senior Implementation Manager

Austin, TX

Manage internal and external stakeholders by setting and managing timelines for implementation project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ...

Way

Senior Implementation Manager

Austin, TX · On-site

Manage internal and external stakeholders by setting and managing timelines for implementation project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ...

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Sr Implementation Manager information

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$39K

$103.5K

$168K

How much do sr implementation manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for sr implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a Sr Implementation Manager do?

A Sr Implementation Manager oversees the deployment of new products, systems, or solutions within an organization or for clients. They manage project timelines, coordinate cross-functional teams, and ensure deliverables meet client requirements and quality standards. Their role also includes identifying potential risks, facilitating communication between stakeholders, and ensuring a smooth transition from project initiation to completion. Sr Implementation Managers are essential for ensuring that complex implementations are executed efficiently and effectively.

What are the key skills and qualifications needed to thrive as a Sr Implementation Manager?

To thrive as a Sr Implementation Manager, you need a strong background in project management, business analysis, and experience leading cross-functional teams, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Jira or Asana), CRM systems, and certifications like PMP or Six Sigma are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help set standout professionals apart in this role. These competencies are essential to ensure seamless project delivery, effective client onboarding, and the achievement of business objectives.

What are some common challenges faced by a Sr Implementation Manager during large-scale project rollouts?

Sr Implementation Managers often encounter challenges such as aligning cross-functional teams, managing shifting client expectations, and ensuring timelines are met despite unforeseen technical or resource constraints. Navigating complex stakeholder communications and mitigating risks are also key responsibilities that require proactive planning and adaptability. Success in this role relies on strong leadership, transparent communication, and the ability to quickly troubleshoot issues while keeping projects on track.

What is the difference between Sr Implementation Manager vs Implementation Specialist?

AspectSr Implementation ManagerImplementation Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in managing complex projectsUsually holds a bachelor’s degree, with certifications like CAPM or relevant technical training
Work EnvironmentLeads cross-functional teams, manages client relationships, and oversees project delivery at a strategic levelFocuses on executing specific implementation tasks, supporting project teams, and ensuring technical deployment
Employer & Industry UsageCommon in technology, software, and consulting firms for managing large-scale implementationsFound in similar industries, often working under project managers to support implementation phases

The main difference is that a Sr Implementation Manager oversees entire projects and manages teams, while an Implementation Specialist focuses on executing specific tasks within those projects. The manager role involves strategic planning and client interaction, whereas the specialist role emphasizes technical execution and support.

How much do senior implementation managers make?

Senior Implementation Managers typically earn between $100,000 and $150,000 annually, depending on experience, industry, and company size. In high-demand markets, salaries can exceed this range, especially for those with specialized skills or certifications in project management tools like PMP or Agile methodologies.
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Sr Implementation Manager jobs near you
Infographic showing various Sr Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Senior Implementation Manager

ONETRACK.AI

Chicago, IL • On-site

Full-time

Re-posted 8 days ago

Job description

Why This Role, Why Now
OneTrack is a profitable, growth-stage AI company redefining warehouse and logistics technology. We've proven product-market fit, signed marquee enterprise accounts, and are now scaling deployments across dozens of sites. The gap between "sold" and "successful" is where this role lives-and it's the single highest-leverage hire we can make right now. We need a leader who can build the delivery engine that turns every contract into a measurable client outcome, while standing up the methodology and playbook the team will run for years to come.
About the Role
As Senior Implementation Manager, you will own the client journey end-to-end - from contract signature through steady-state value realization. This is not a role where you hand off a deck and move on. You will quarterback cross-functional workstreams, drive real operational outcomes on warehouse floors, and be accountable for the results long after go-live.
The work is genuinely complex: multi-site rollouts with interdependent hardware-software deployments, change management spanning frontline floor staff and C-suite executives, and the constant challenge of translating cutting-edge AI into measurable value inside physical operations. You will work alongside sales, hardware engineering, software engineering, and field service teams to deliver on our promise to every client.
Requirements
Responsibilities
  1. Lead complex, multi-site implementations. Deploy OneTrack's integrated hardware and SaaS platform across enterprise client environments-managing hardware-software dependencies, site readiness, and go-live sequencing. Ensure every site is trained, supported, and delivering measurable value with a clear articulation of outcomes achieved.
  2. Own long-term commercial outcomes, not just deliverables. Navigate individual engagements and full client portfolios with an eye toward the interconnected outcomes clients are driving. You are accountable for value realization-not project completion.
  3. Build the delivery methodology and implementation playbook. Design, codify, and continuously improve our end-to-end delivery framework-covering onboarding, site activation, change management, escalation paths, and steady-state transition. Draw on best-in-class consultative frameworks to create repeatable, scalable processes that grow with the business.
  4. Quarterback cross-functional execution. Serve as the central point of coordination across hardware, engineering, field service, and customer stakeholders. Drive timely resolution of dependencies and blockers to keep multi-workstream engagements on track.
  5. Drive change management across every level. Ensure adoption from the warehouse floor to the executive suite. Build enablement plans that account for diverse user personas, organizational dynamics, and the realities of rolling out new technology in complex physical environments.
  6. Monitor and optimize system performance. Track deployed sensors, hardware devices, and software telemetry. Document root causes and drive corrective actions to maintain reliability and client confidence.
  7. Innovate with AI. Stay at the forefront of artificial intelligence and continually introduce smarter, more efficient operating practices across the implementation function.
  8. Develop the team. Mentor and guide junior team members. Build scalable systems for tracking, reporting, and continuous improvement across the service function.

Experience & Qualifications
    • 7+ years of experience in implementation, delivery, or engagement management within SaaS, IoT, or hardware/software hybrid environments-ideally with exposure to multi-site, enterprise-scale rollouts
    • Background in technology consulting, systems integration, or deploying and optimizing technology solutions in warehouse, manufacturing, logistics, or physical operations settings; familiarity with structured delivery methodologies is strongly preferred
    • Proven executive stakeholder management skills with experience owning C-level and VP-level relationships at enterprise clients, navigating escalations, and driving alignment across complex, multi-workstream engagements
    • Demonstrated experience managing people-whether direct reports or cross-functional project teams-with a track record of developing talent and scaling service functions
    • Proven ability to operate independently, build repeatable delivery processes from scratch, and bring structure where none exists
    • Highly organized, persistent in follow-through, and comfortable working in ambiguity during a high-growth stage
    • Bonus: Direct experience in supply chain, logistics, or warehousing technology environments

Benefits
We are predominantly located in New York and Chicago but remain open to remote employees. Compensation packages will depend on experience. Compensation will be commensurate with experience and is estimated to range from $145,000 to $165,000. The role is eligible for a performance-based cash bonus and equity awards.

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