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Sr Client Manager Jobs in Michigan (NOW HIRING)

Gallagher

Senior Client Manager

Bloomfield Hills, MI · On-site

As a Senior Client Manager in Employee Benefits, you'll play a key role in delivering tailored solutions that make a real difference to our clients and their employees. You'll join a team that values ...

Nttlimited

Sr Client Manager

Three Rivers, MI

Your Day at NTT DATA NTT DATA is seeking a highly motivated and results-driven Senior Client Manager to join our growing sales organization. As a quota-carrying sales professional, you will be ...

NTT Ltd.

Sr Client Manager

Three Rivers, MI · On-site

Your Day at NTT DATA NTT DATA is seeking a highly motivated and results-driven Senior Client Manager to join our growing sales organization. As a quota-carrying sales professional, you will be ...

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Sr Client Manager information

What is a Sr Client Manager?

A Sr Client Manager is a senior professional responsible for managing and nurturing relationships with key clients within an organization. They act as the primary point of contact, ensuring client satisfaction, addressing concerns, and identifying opportunities for growth. Their duties often include developing account strategies, negotiating contracts, and working closely with internal teams to deliver exceptional service. Sr Client Managers play a critical role in retaining major clients and driving business success.

How does a Sr Client Manager typically collaborate with internal teams to address client needs?

As a Sr Client Manager, you will frequently act as a liaison between clients and various internal departments such as sales, product development, and customer support. You'll be responsible for communicating client goals and feedback, coordinating cross-functional meetings, and ensuring timely delivery of solutions tailored to client requirements. Effective collaboration often involves anticipating potential challenges, aligning team efforts, and proactively managing expectations to maintain strong client relationships. This role requires excellent communication and organizational skills to balance client priorities with internal workflows.

What is the difference between Sr Client Manager vs Client Services Manager?

AspectSr Client ManagerClient Services Manager
Required CredentialsBachelor's degree, experience in client management, industry certificationsBachelor's degree, experience in client support or account management
Work EnvironmentCorporate offices, client-facing roles, strategic planningCustomer support centers, client interaction, service delivery
Employer & Industry UsageUsed in finance, tech, consulting firms for senior client relationsCommon in service industries, telecom, IT for managing client accounts
Comparison Search IntentUnderstanding senior client management roles and responsibilitiesLearning about client support and account management functions

The Sr Client Manager typically handles high-level client relationships, strategic planning, and account growth, requiring more experience and certifications. The Client Services Manager focuses on day-to-day client support, service delivery, and maintaining client satisfaction. Both roles are vital in client-focused industries but differ mainly in seniority and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a Sr Client Manager, and why are they important?

To excel as a Sr Client Manager, you need expertise in account management, business development, and a solid understanding of the industry, often supported by a bachelor's degree and several years of client-facing experience. Familiarity with CRM software like Salesforce, project management tools, and data analysis platforms is typically required. Exceptional interpersonal skills, strategic thinking, and strong negotiation abilities set top performers apart. These competencies are crucial for building lasting client relationships, driving revenue growth, and ensuring client satisfaction in a competitive market.

How much is a senior client manager paid?

The average salary for a senior client manager typically ranges from $80,000 to $130,000 annually, depending on industry, location, and experience. Compensation may also include bonuses and benefits, especially in competitive markets or specialized sectors.

What does a senior client manager do?

A senior client manager oversees relationships with key clients, ensuring their needs are met and contracts are fulfilled. They coordinate with internal teams to deliver solutions, identify opportunities for account growth, and maintain high customer satisfaction. Strong communication, strategic planning, and industry knowledge are essential for success in this role.

What are popular job titles related to Sr Client Manager jobs in Michigan?

For Sr Client Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Sr Client Manager jobs in Michigan look for?

The top searched job categories for Sr Client Manager jobs in Michigan are:

What cities in Michigan are hiring for Sr Client Manager jobs?

Cities in Michigan with the most Sr Client Manager job openings:

Sr Client Manager jobs near you
Infographic showing various Sr Client Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Senior Client Manager

Arthur J. Gallagher & Co.

Bloomfield Hills, MI • On-site

Other

Posted 3 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 307 rated insurance

Job description

Senior Client Manager In Employee Benefits

At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Senior Client Manager in Employee Benefits, you'll play a key role in delivering tailored solutions that make a real difference to our clients and their employees. You'll join a team that values collaboration, innovation, and integrity, all while championing "The Gallagher Way."

How you'll make an impact:

  • Manage a portfolio of accounts, ensuring clients receive exceptional service and solutions that meet their unique needs.
  • Lead renewal processes, working closely with clients to deliver timely, high-quality outcomes.
  • Build strong relationships with clients and internal teams to secure existing business and identify opportunities to expand services.
  • Contribute to client satisfaction, retention, and the growth of our business.

Experience managing client in employee benefits or a related field. Strong communication skills to explain complex ideas simply and clearly. A proactive approach to solving problems and delivering results. The ability to build and maintain trusted relationships with clients and colleagues. A commitment to ethical practices and doing business the right way.

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

Compensation and benefits: At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities and ongoing learning, a collaborative, people-first culture with accessible leadership, the opportunity to do meaningful work with global reach and local impact.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).

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