Sr. Account Director
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Sunnyvale, CA · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals, and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Sunnyvale, CA · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals, and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
Concord, NC · On-site
The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...
As a Sr. Account Director, you will act as a trusted advisor to senior marketing and content leaders; deeply understanding their goals, connecting Knotch's capabilities to their strategic priorities ...
As a Sr. Account Director, you will act as a trusted advisor to senior marketing and content leaders; deeply understanding their goals, connecting Knotch's capabilities to their strategic priorities ...
San Francisco, CA · On-site
$136K - $170K/yr
The Senior Account Director typically plays a critical role in managing high-value client relationships, particularly with large-scale telecommunications companies, data centers, or cloud service ...
San Francisco, CA · On-site
$136K - $170K/yr
The Senior Account Director typically plays a critical role in managing high-value client relationships, particularly with large-scale telecommunications companies, data centers, or cloud service ...
Philadelphia, PA · On-site
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
Philadelphia, PA · On-site
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
Philadelphia, PA · Hybrid
$140K - $175K/yr
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
Philadelphia, PA · Hybrid
$140K - $175K/yr
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
New York, NY · Hybrid
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
Quick apply
New York, NY · Hybrid
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
New York, NY · On-site
$140K - $175K/yr
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
New York, NY · On-site
$140K - $175K/yr
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners ...
About the role The Senior Account Director oversees a portfolio of high-value accounts, providing advanced strategic leadership and ensuring long-term client success. This role operates at a senior ...
About the role The Senior Account Director oversees a portfolio of high-value accounts, providing advanced strategic leadership and ensuring long-term client success. This role operates at a senior ...
Alexandria, VA · Remote
$130K/yr
We're looking for a Senior Account Director to lead integrated marketing and branding engagements for a portfolio of higher education clients. This role sits at the intersection of client ...
Quick apply
Alexandria, VA · Remote
$130K/yr
We're looking for a Senior Account Director to lead integrated marketing and branding engagements for a portfolio of higher education clients. This role sits at the intersection of client ...
Manhattan, NY · On-site
$115K - $125K/yr
Job title Senior Account Director, Commerce Reporting of the role SVP, Global Performance Overview of the job As Senior Account Director, Commerce (NA), you are the senior client delivery lead for ...
Manhattan, NY · On-site
$115K - $125K/yr
Job title Senior Account Director, Commerce Reporting of the role SVP, Global Performance Overview of the job As Senior Account Director, Commerce (NA), you are the senior client delivery lead for ...
Manhattan, NY · On-site
$115K - $125K/yr
Job title Senior Account Director, Commerce Reporting of the role SVP, Global Performance Overview of the job As Senior Account Director, Commerce (NA), you are the senior client delivery lead for ...
Quick apply
Manhattan, NY · On-site
$115K - $125K/yr
Job title Senior Account Director, Commerce Reporting of the role SVP, Global Performance Overview of the job As Senior Account Director, Commerce (NA), you are the senior client delivery lead for ...
$68.5K - $83K
7% of jobs
$83K - $97.6K
6% of jobs
$97.6K - $112.1K
6% of jobs
$113.8K is the 25th percentile. Wages below this are outliers.
$112.1K - $126.7K
43% of jobs
$140.3K is the 75th percentile. Wages above this are outliers.
$126.7K - $141.2K
13% of jobs
$141.2K - $155.8K
17% of jobs
$155.8K - $170.3K
1% of jobs
$170.3K - $184.9K
0% of jobs
$184.9K - $199.4K
0% of jobs
$199.4K - $214K
3% of jobs
$214K - $228.5K
3% of jobs
$68.5K
$131.9K
$228.5K
| Aspect | Sr Account Director | Account Manager |
|---|---|---|
| Responsibilities | Strategic client oversight, high-level relationship management, revenue growth | Day-to-day client support, project coordination, service delivery |
| Credentials | Experience in account leadership, industry knowledge, strong communication skills | Customer service skills, basic industry understanding, communication skills |
| Work Environment | Senior-level meetings, strategic planning, client negotiations | Client interactions, project management, support tasks |
The main difference between a Sr Account Director and an Account Manager lies in scope and seniority. The Sr Account Director focuses on strategic growth and high-level client relationships, while the Account Manager handles daily account operations and client support. Both roles require strong communication skills and industry knowledge, but the Sr Account Director typically has more experience and a broader strategic focus.

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 11 days ago
7.5
Based on 155 frontline employees who took The Breakroom Quiz
102nd of 200 rated real estate companies
Job Title
Sr. Account DirectorJob Description Summary
The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility.Job Description
Manages the day-to-day client relationship of one or more client accounts in multiple geographic regions within Global Occupier Services (GOS) across two or more service lines below:
1. Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.)
2. Project & Development Services
3. Transaction Management
4. Portfolio Administration
5. Portfolio and Workplace Strategy
The Sr. Account Director is typically responsible for between five and ten million dollars in revenue.
This position provides management across all aspects of the accounts including, but not limited to:
1. Service Delivery Excellence (including innovation, best practices etc.)
2. Client Experience & Relationship Management
3. Talent Management and Team Development
4. Financial Performance (including P&L, contract expansion / renewals etc.)
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Obtain a thorough understanding of the client's business goals and strategies to align real estate services
with these objectives
Implement the overall vision, strategy and measurement metrics to the applicable service lines
Develop and maintain strong client relationships
Implement and manage account governance process
Provide disciplined contract management to meet superior delivery of all contract deliverables
Identify existing and new opportunities for enhancing service solutions and capabilities
Assist with risk mitigation and dispute resolution for client and C&W
Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc.
Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc.
Develop and maintain account P&L management, profitability and overall financial performance
Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
Ensure quantitative and qualitative analytics and evidenced-based decision making
KEY COMPETENCIES
Leadership
Customer Relationship Management
Technical Skills
Organization Design & Management Skills
Communication (oral and written)
Matrix Organization / Business Partner Skills
Presentation Skills
Business Acumen
IMPORTANT EDUCATION
Bachelor's degree required
Master's degree or MBA preferred
IMPORTANT EXPERIENCE
Minimum of 10 years at management level or other similar capacity
Experience in directly leading and managing teams, and managing people-managers
Client, P&L and contract management experience
Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and
Strategic Consulting.
In-depth understanding of the business impact of technical contributions
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Ability to develop positive working relationships with agencies, local government officials, and business
community members
Possess technical domain knowledge (one or more in IFM, PDS, TM, PA, SCON)
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
- Ability for travel as required (up 20% of time)
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.
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